Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Neil Patterson
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Sign Up14:37 PM, 30th October 2017, About 7 years ago
Hi Antonio,
I think this was the article?: What smoke and heat alarms do HMO landlords use? >> https://www.property118.com/smoke-heat-alarms-hmo-landlords-use/
Neil Patterson
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Sign Up14:38 PM, 30th October 2017, About 7 years ago
Also by Tessa Shepperson >> Fire safety and landlords legal obligations
https://www.property118.com/fire-safety-landlords-legal-obligations/
Antonio Taylor
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Sign Up8:39 AM, 31st October 2017, About 7 years ago
Hi Neil,
Many thanks for your reply and useful links. It seems Gary is the only person in the forums who has used these type of alarms and had them approved, but I would need to know what council this was so I can give Croydon council an actual example to help pass my alarms. Gary if you are there.....?
reader
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Sign Up11:02 AM, 31st October 2017, About 7 years ago
Antonio,
I have several converted blocks that are classified as HMOs. They are all fitted with wireless systems. Part of the system is as you have described i.e. the in flat aspect, together with a slightly more sophisicated wireless system that is inter linked and also covers the communal areas. In addition I have emergancy LED lighting and appropriate signage and all the other bits and pieces needed to pass a thorough Housing Health and Safety Rating System Assessment.
I had a snap inspection (without warning! "Invited in" by a tenant when they pressed the door bell) by a Fire Officer and Council staff. They commented that it was one of the best they have seen.
My supplier is Matt of Go2Fire who now covers M25 area too.
Good luck.
Mike
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Sign Up11:13 AM, 31st October 2017, About 7 years ago
There are two things you need to remember Antonio, why HMO's require different types of approved smoke/heat detectors
1. They need to be interlinked to each of the other detectors so that tenants in each area/room can hear any alarm going off in an another area, since self closing fire doors make it hard for sound to be heard in other areas.
2. Tenants are irresponsible lot even for their own safety they disregard smoke alarms. and that is true as far as I am concerned, each time the battery alarm goes off for any reason other than real fire, tenants will try and make sure it does not go off ever again by removing its batteries.
So this is the reason, 9 out of 10 tenants simply remove the battery connector or remove batteries completely when any smoke detectors go off for other reasons, like smoke spilling into other rooms from kitchen during cooking.
A quick and less damaging solution would be to run cables on the wall or ceiling surface using plastic trunking which can be fixed to the ceiling or walls using a few small screws or self adhesive, so that when not needed the ceiling or walls can be restored to original condition, or one can even use a burglar alarm cable to supply each detector with a low voltage i.e. up to 12v dc and connect all detectors together to alarm on when any one goes off, but you need low voltage detectors that have also got facility to be connected together such that you or the occupant would know which detector has gone off.
Of course the low voltage detectors would then require a seperate 12v dc power supply housed in a suitable place connected to mains, and possibly with a rechargeable battery back up, some domestic burglar alarms have this facility to provide 12v low voltage battery backed power.
Mike
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Sign Up12:01 PM, 31st October 2017, About 7 years ago
Antonio, I forgot to add, as long as the wireless alarms are mains operated with a battery back up, which means they only need to connect to nearest available mains power, this can be connecting to a nearest ceiling rose for lighting, then there is no problem with any council accepting them since wireless is only for interconnecting to other alarms, so that means all alarms must be compatible from the same manufacturer, I believe Aico does that. There is no way a council cannot accept them as long as they are wirelessely interconnected but each has its own mains supply and battery back up. Council officials often do not know what they are doing, Grenfell Tower inferno would confirm this.
Gary Dully
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Sign Up17:30 PM, 31st October 2017, About 7 years ago
I’m here, nice to be wanted.
The smoke alarms are in fact mains powered, with a battery backup.
They are interlinked via radio wave base units or interlinked by the same cable that powers each one or a combination of the two methods.
The cable is available at screwfix.
The councils that have seen and not had any complaints are Lincolnshire, Leicestershire and Flintshire.
But be careful, because if you have more than 2 floors the rules can change.
The main thing that you also require is something to knock them off when the toast gets burnt.
So Aico do a remote switch that you can place on each floor it’s just the size of a normal light switch with 3 big buttons on it.
They are a Godsend to avoid the alarms being smashed off the Ceilings’s by impatient tenants.
When your electrical safety inspection is carried out, if the wrong rated cable is used you will fail the test.
Antonio Taylor
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Sign Up9:23 AM, 1st November 2017, About 7 years ago
Many, many thanks to everyone who has replied (the thanks goes out to 'reader', Mike and Gary!). I cannot tell you how useful and appreciated your comments have been. I'm sure I don't need to tell you that being a landlord can be a quite isolated experience (at least from other landlords), and when you have the council onto your backside, it feels even worse!
'Reader' - I will lool into the info you have provided me with. Although I doubt Croydon Council will approve.
Gary - your info was exactly the clarification I needed. I will do one final check to see if the council with approve my current system (and then let you all know of course if I have news), but as the answer is a 99% no, at least I will not live with that doubt 'but I know of a landlord who did get wireless systems approved' when I am forced to install radio interlinked, mains wired ones connected to the nearest ceiling rose (subject to having a permanent live available).
You would think that councils would change their regulations to keep up with the times / changing technologies but we all know they are dinosaurs....
Gary Dully
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Sign Up16:07 PM, 1st November 2017, About 7 years ago
Reply to the comment left by Antonio Taylor at 01/11/2017 - 09:23
Mine are normally wired into their own fuse on the consumer unit.
The alternative in Lincoln was a fused spur from fuse box that all the alarms draw power from.
The argument was done between the electrical contractor and the Council inspector, I just paid the invoice.
Mike
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Sign Up18:29 PM, 1st November 2017, About 7 years ago
Fire Detection at earliest saves lives, so I am a firm believer in that, where detection of an early sign of a fire breaking out is rather more important than regulations such as fitting Heat detectors in Kitchens, I would go one better than a heat detector sensing heat after a fire has broken out, so what do you do to stop nuisance alarms when say a smoke detector fitted in a kitchen goes off every time someone puts a toaster on, or is simply frying food that causes smoke, and needless to say to overcome this problem they (Fire Authorities and Regulatators) not knowing how best to tackle this problem arrived at Heat Detector, in principle this device would only work if an actual fire has broken out to cause rise in temperature and the rate of rise, by which time the fire may already be beyond one's ability to control or put out.
So I came up with my own solution, and I believe that there are Detectors that actually work on this principle, which is to have a smoke detector fitted in the kitchen and have two stage alarm, though each stage can delay warning to occupants, however, if assuming the smoke Detector goes off and you are in the kitchen, making a toast, before the whole house is woken up, the smoke detector gives out a local warning buzzer, allowing you say between 5 to 10 seconds to press an alarm accept button fitted in the kitchen, so this cancels the interelink to other rooms, and kitchen buzzer also silences, giving you let us say between 10 minutes to 30 minutes to clear up smoke and cook your toast or other stuff, then the Detector re-arms itself and is going to do the same again if it detects smoke again.
I like cooking and other times I might put something on the cooker and gets dragged away to answer my phone AND forget that I had left a pan on the stove, how many times my smoke detector has saved me from this is unbelievable, so luckily for me in my own house a detector fitted just outside my kitchen in a corridor had picked up smoke and warned me of a potential build up to a real fire even before it started, and I am wondering if a Heat detector would have the same early responses,
Imagine if we did not have a radar during world war, the only way we would know an enemy had managed to infiltrate our airspace is when people start dialling 999 asking for Fire & Emergency response team.
A smoke Detector is an early warning radar for fires breaking out rather than a heat detector. But this is my personal view. (Luckily for me I am into Electronics and used to work in a Fire Alarm Industry, so modifying ordinary smoke detectors to issue two stage alarm is not a great deal difficult for me and have done so for my HMO)