Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Neil Patterson
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Sign Up13:38 PM, 12th September 2018, About 6 years ago
Hi Sharron
For individual councils the criteria for licensing an HMO is often different. However, for mandatory licensing it is any property shared by five or more people in two or more households, where facilities such as kitchen or bathroom are shared.
Sjp
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Sign Up22:11 PM, 12th September 2018, About 6 years ago
None of the facilities are shared Neil.
I’m really trying to get someone to help me establish the 1991 Building Regs. No one seems to be able to so I’m stuck in a hole.
landlord andrew
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Sign Up23:45 PM, 12th September 2018, About 6 years ago
You have section 257 hmo ( google it ).
It is a block of flats built to pre 1991 building regs where at least 2/3 of the flats are rented , not owner occupied.
2 choices , upgrade it to post 1991 buildings regs ( if not already done ) and register an exemption from licensing OR don't upgrade it , pay for license , council will force you to upgrade and then continue to pay license in future.
I work in property maintenance and could not quote you 1991 building regs , just ask builder to upgrade to current building regs and you will be fine .
At my section 257 hmo I was granted exemption. What my council looked for was :-
-double boarded and skimmed ceilings
-boarded and skimmed cellar
-cellar hatch fireproof to 30 minutes
-flats must have 30minute fire doors with max of 3mm gap between door and frame and intumescent strip
- top mounting door closer , not the old perco chain type
-must be able to exit flats without keys in case of fire so any deadlocks must have internal thumb turn
-kitchen door must be fire door with closer to give protection between source of fire and hallway ,which is escape route and as such must be protected
-block fire alarm system with heat sensors in each flat and smoke/heat dual sensors in hallway stairs. Call points on each level. Weekly testing (recorded in fire test log book) and 6 monthly check & certificate by contractor.
-emergency lighting in escape route , tested monthly (recorded in fire test log book) and annual check & certificate by contractor.
-Fire risk assessment
-No letter box in main front door of block as this is arson risk , use external metal letter boxes.
-secure main front door
-electric meter cupboard in hallway must be fireproof and have fire doors
-smoke alarms in each flat , interlinked between different rooms in that flat ,so if lounge is activated it wakes you in bedroom.
-All walls and plasterwork between flats in good condition with all holes filled to maintain fire break between flats.
Hope that helps
Andrew
-
mikeprice
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Sign Up7:53 AM, 13th September 2018, About 6 years ago
Reply to the comment left by Sjp at 12/09/2018 - 22:11
It’s quite easy one as I had a few blocks of flats that had HMO licences on and the 1991 building regs are very basic, so if you have the required fire alarm / doors and closers along with the requirements of a HMO’s licence all you need to do is :
Find a independent building inspector (we use celtec for our building work), get them to carry out out an inspection of the whole building, if he’s happy he can issue a building certificate saying you comply with 1991 building regs, sends licensing a copy and they then remove you from the Register requiring a licence!!!!
All my properties now do not require a licence and I also save a fortune on licence.
Sjp
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Sign Up7:53 AM, 13th September 2018, About 6 years ago
Very helpful Andrew thank you.
It’s a 4 story building and I believe that the separations are 30 mins not 60 mins so if I have to do the later (because of current regs rather than 1991) it would be a nightmare for me - the cost of ripping up floorboards, walls, ceilings plus I’d have to get people out - lost rent, section 21s etc
Sjp
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Sign Up8:01 AM, 13th September 2018, About 6 years ago
Reply to the comment left by at 13/09/2018 - 07:53
Mike price. I cannot find independent building inspectors (I’ve tried around 12!) who will do this. They all say they can only do it to current standards or that because it’s not a new project with them , they can’t help. Would Celtec do this without it being a new project and do you have a contact for me. I’d really appreciate this. Thank you.
reader
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Sign Up15:05 PM, 13th September 2018, About 6 years ago
A misunderstanding of the regulations?
My understanding so far as self contained non building reg complient flats is, that in themselves (providing they are not sufficiently occupierd to be a HMO in their own right) they fall within S257 Housing Act 2004 and as such do not require licensing under the national rules. However they may require licensing under Selective or Additional licensing if the local council have introduced such schemes.
The redefinition of HMOs for 1st October is found inThe Licensing of Houses in Multiple Occupation (Prescribed Description) (England) Order 2018 SI2018 No221. The wording of that instrument does not refer to the S257 "exemption" however the druagthsmans note makes it patently clear that the new 1st Oct 18 licensing scheme does not apply to S 257 blocks of self contained flats. The note reads:
"The Order applies to HMOs in England but does not apply to converted blocks of flats, to which section 257 of the Act applies. These are buildings that have been converted into and consist of self-contained flats where the building work undertaken in connection with the conversion did not comply with the appropriate building standards and still does not comply with them, and less than two-thirds of the self-contained flats are owner-occupied."
This is a sloppy draughting and it would be much better embodied in the regulation rather than an extra note.
So .... if something is non licensable why bother with local council exmeption schemes etc? Such seems a nonsense idea to me and just a pathway to problems.
However the Housing Health and Safety Rating Scheme will require a contemporary approach to the hazzards assessed therein including of course fire. That may necessitate building improvements but as such licensing issues are not in play here.
Sjp
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Sign Up19:31 PM, 13th September 2018, About 6 years ago
Reply to the comment left by at 13/09/2018 - 15:05
“Reader” please see the excerpt from Hackney’s own HMO document dated October 2018 : (I checked this with the Team Leader there too):
A house in multiple occupation (HMO) is defined as:
an entire house or flat which is let to 3 or more tenants who form 2 or more households and who share a kitchen, bathroom or toilet
a house which has been converted entirely into bedsits or other non-self-contained accommodation and which is let to 3 or more tenants who form two or more households and who share kitchen, bathroom or toilet facilities
a converted house which contains one or more flats which are not completely self contained (ie the flat does not have a kitchen, bathroom and toilet) and which is occupied by 3 or more tenants who form two or more households
a building which is converted entirely into self-contained flats if the conversion did not meet the standards of the 1991 Building Regulations and more than one-third of the flats are let on short-term tenancies
landlord andrew
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Sign Up20:52 PM, 13th September 2018, About 6 years ago
Hi Sharron
I forgot to mention you will also need a fixed wiring electrical test certificate for the communal area electrics.
I had a further thought about you problem finding someone who can give a definite answer to what spec you require.
To get exemption OR to meet licensing conditions , you will need a fire risk assessment. If you get fire risk assessment done by a reputable fire alarm company , then it is a very comprehensive document and will have a detailed list of all required actions . You can give this list to your contractor(s).
The shop beneath the flat might have a particular fire risk that needs addressing that wouldn't occur in flats without a shop and is not in my list above.
The councils aim is to improve fire safety upto modern standards , so by following requirements on fire risk assessment you will meet councils requirement.
mikeprice
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Sign Up21:05 PM, 13th September 2018, About 6 years ago
Reply to the comment left by Sjp at 13/09/2018 - 08:01
You need them to carry out a Building Regulation Compliance Assessmentfor 1991 regulations