Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Thom Hill
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Sign Up20:18 PM, 21st January 2017, About 8 years ago
Reply to the comment left by "Jim Duggan" at "21/01/2017 - 19:47":
I think you misunderstand me as offering a moral judgment. It's more that you are seeking advice on how to commit what may well be a criminal offence (probably under section 3 of the Fraud Act 2006).
It probably isn't in your interests, those of other users here or those of Property 118 generally for you to continue to do so. I don't know if you caught my meaning, in particular, about seeking this sort of advice publicly and under your real name.
Maybe you believe in the "spirit" not the letter of the law, but the courts don't.
Jay James
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Sign Up21:37 PM, 21st January 2017, About 8 years ago
I thought the purpose of this site was to discuss landlord issues. Look at what it has become. If you want to focus on tenant advice, there are other sites for that.
Badger
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Sign Up21:57 PM, 21st January 2017, About 8 years ago
Reply to the comment left by "Jim Duggan" at "21/01/2017 - 19:53":
I think you misunderstand.
The tenant is required to withhold the tax due on rent to a NRL and then hand it over to HMRC (on pain of death - just like the rest of us).
Are you aware that various outfits (such as bank fraud teams) and not above sticking something like "Jim Duggan" into Google and seeing what it comes up with?
I have sympathy with your personal situation (though I do suffer from sightly raised eyebrows but then that maybe because I had a lot of the romance beaten out of my ancient old skeleton some time ago now).
Nevertheless, I would consider seeing if Property118 would let you change your user name to something a little less easily discoverable and even consider deleting your posts if you can.
It would be mighty awkward if your lender got a whiff of anything on this thread.
ilc72
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Sign Up22:08 PM, 21st January 2017, About 8 years ago
Reply to the comment left by "Hercules Botha" at "21/01/2017 - 14:31":
Hercules
The banks were never prosecuted for fraud, they all signed Deferred Procesecution Agreements in which no liability is admitted, but promised to behave better in the future and pay fines and restitution in the case of PPI.
Only a handful of people were ever prosecuted, even then only in relation to LIBOR manipulation.
What about HBOS and their team responsible for wrecking hundreds of SME's and the livelihoods of their owners and employees by forcing them into their "Special Situations" team in order to seize assets?
It's called control fraud, read up on the work of William (Bill) Black and Yves Smith of Naked Capitalism, there is so much more I could say but the point is made.
I'm not advocating fraud, as you seem to imply, and I am a responsible landlord and tax payer.
I'd love to see some statistics on prosecutions for breach of mortgage terms, unless the lender carries a financial loss, it is purely a breach of contract and handled as such!
http://www.telegraph.co.uk/finance/personalfinance/borrowing/mortgages/10418580/Lenders-crack-down-on-accidental-landlords.html
If you could kindly point me to some case law or actual criminal fraud prosecutions for this I'd love to know?
I'm simply offering an alternative viewpoint, when so many have misconceptions of what is actually taking place.
I went to great lengths in my post to explain the challenges of the tax system in the OP's situation, having had personal experience from having lived in the US.
At no time did I dare even suggest the OP enter into any avoidance schemes!
We live in an imperfect world and there are lots of difficult situations faced by people across the world.
But I was genuinely surprised at the lack of a balanced discussion, breach of mortgage terms wouldn't make the OP the equivalent of President Assad et al!
ilc72
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Sign Up22:55 PM, 21st January 2017, About 8 years ago
Reply to the comment left by "Jim Duggan" at "21/01/2017 - 19:47":
Hi Jim
Anything to do with mail is only an issue until the CTL is granted. Even if you choose not to apply now, then you absolutely should after six months.
Once that had been granted use a correspondence address, though that may well have to be in the UK.
The mail issue came up for me as one of my properties was used for ID fraud, along with quite a few others in the development.
It has taken a huge amount of time and effort to sort out, luckily I wasn't out of pocket as all the monies taken in my name were wiped off through working with the Credit Reference Agencies, CIFAS, and the lenders concerned.
I have all mail sent to an address that is secure, so anything and everything is sent to that correspondence address. Even my residental mortgage, as I now live in another part of the development since my divorce!
It is good practice for everything to be paperless that can be, including utility bills, bank statements.
Anyone who lets Property should register for the Land Registry Property Alert service.
https://propertyalert.landregistry.gov.uk
Is your property freehold, you mention you have a fellow freeholder?
If you own the freehold, then its less hassle. If it were a leasehold you have an obligation to tell the freeholder, or their appointed agent, that the property is being Let which itself generates sometimes hefty charges £150+VAT is not uncommon.
I wouldn't suggest keeping Broadband and/or Telephone since these agreements need to be regularly monitored and short of blocking all outgoing calls it's a nightmare.
The reason I suggested Water is it is a utility that doesn't have to be maintained as such, especially if there is no Water Meter is fitted!
I'm really glad you've chosen to use an Agent, as others have said, it's an imperative in your situation.
As regards Insurance you'll need to take out specialist Buy-to-Let insurance cover. Even if it's Contents Only, as Building Insurance doesn't covet everything.
However if you have not resided at the property for a while, say 60-90 days, then unless you've informed your insurer then in the event of a claim they may well not pay out. Please check your insurance cover carefully.
Due to your financial situation you may wish to take out Rent Insurance, assuming the potential tenant passes the necessary tests and conditions.
I'd always suggest taking out Landlords Cover from British Gas or Homeserve, ensuring any gas appliances are covered as a minimum with Annual Services and Gas Safety Certificates for each gas appliance, including a gas hob and/or gas fire, fitted.
They can cover plumbing, drains, electrics as well, albeit at a price.
On balance, knowing the challenges you face I'd almost certainly sell up in your situation.
If you're going to stay in the US then I can't see how it'll make financial sense, especially when you transfer to a BTL mortgage.
Remember that stricter rules came into force on BTL lending, and some lenders have even stricter criteria than the minimum.
If you were to apply for any BTL loan at more than 70% LTV then finding a lender that will take on a first-time non-resident landlord is going to be challenging to say the least.
There is a real risk that this property will become a millstone round your neck.
Not sure where the property is located, but there are major economic headwinds blowing our way and if it's outside the South East should a recession hit then it's quite likely you could end up in negative equity!
Some parts of the country saw house prices drop well over 50%, in many of these areas prices still haven't recovered to pre-2008 levels.
Jim Duggan
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Sign Up16:16 PM, 22nd January 2017, About 8 years ago
Reply to the comment left by "Thom Hill" at "21/01/2017 - 20:18":
Hi Thom,
Im not using my real name if it makes you feel any better.
And I havent committed any offence yet since Im not renting my property out right now either.
Jim Duggan
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Sign Up19:19 PM, 22nd January 2017, About 8 years ago
Reply to the comment left by "Hercules Botha" at "21/01/2017 - 14:31":
Thanks for sending me the lenders handbook, Hercules!
I read the 6.6 bit but Im not sure what it means, except that yes I have to tell the lender. Which I already know now thanks to you guys.
You said you spoke to Woolwich. What did they say exactly?
My broker originally said they require 9 months before consent to let. But you guys both mentioned 6. Hope so, as it seems more likely they will grant it me if thats the case.
I want to go the legal route for sure. I just dont want to sell so soon after I bought. The whole point was it being my first investment etc. But seems like I dont have much choice.
Michael Barnes
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Sign Up19:28 PM, 22nd January 2017, About 8 years ago
Reply to the comment left by "Jim Duggan" at "22/01/2017 - 16:16":
from your comment:
"And I havent committed any offence yet since Im not renting my property out right now either."
From original post:
"I’m going to live in the States and have rented out my flat".
So which is it?
And is anything you have posted true?
Michael Barnes
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Sign Up19:34 PM, 22nd January 2017, About 8 years ago
Reply to the comment left by "Jay James" at "21/01/2017 - 21:37":
Your comment makes no sense, and has also been posted in other threads.
And my understanding was that it was always about property, and not landlords.
However, tenants issues are also (good) landlord issues, and tenant points of view help us to improve our approach.
Jim Duggan
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Sign Up19:45 PM, 22nd January 2017, About 8 years ago
Oh and forgot to mention. Did they say anything about higher interest rates or penalties if they do agree to consent to let?
At the end of the day, this is no longer a moral issue for me. This is about pure maths.
And what is possible or not possible.
Also back to the insurance question... Are we talking about building insurance or contents insurance that I would need to inform / change to landlords insurance etc. ?
Right now I am a shared freeholder with one other party and I only have building insurance. I have no contents insurance cos Id only just moved in. Now Ive taken everything out with the exception of couch, 2 beds and a kitchen table. Plus plates and cooking implements.
So I wasnt planning to get contents insurance at all.
I was gonna do a professional inventory so if the tenant broke anything Id be able to reclaim it back via their original deposit.
So Id love it if someone could advise me of what extra / different insurance they think Id need based on my above situation.
Thanks