Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
ilc72
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Sign Up22:56 PM, 20th January 2017, About 8 years ago
Hi Jim
In your situation I would say nothing, deal with the consequences if/when they occur!
As long as mortgage is paid, I think you'll be fine!
I would apply for the CTL soon after the six-month exclusion.
As another post states, you need to manage the mail situation carefully. Possibly redirect mail to a family member, but also ensure the tenant knows where to send things also, as mail redirecting is a bit hit and miss IMHO.
Could you stay on the Electoral Roll at your parents house for example? You don't have to be registered for Council Tax to do this.
Potentially maintain a utility bill in your own name, e.g. Water? This will always help if you need to do anything financial, even if done remotely.
Do you bank with Barclays? If so, consider moving to another bank so they don't have access to your current account information. That may mitigate risk slightly, though not easy when your stuck in the US.
I'm assuming when you get your papers from the INS, you'll need to leave and re-enter the country anyway. That maybe the time to do it. Money Laundering regulations make it much harder to open an account these days!
Think about keeping a UK PAYG mobile, since you'll need it to be able to fully utilise Internet Banking as often authentication is increasingly done using codes sent via text message.
Also if you are tech savvy get a Voice Over IP telephone number in the U.K. that can be accessed using a laptop or tablet.
Hopefully with some house price inflation your LTV will reduce sufficiently to make it more sustainable.
Conversion to Interest Only would certainly help in the long run!
Finally this is NOT advice or recommendations, merely offering an alternative view!
Good luck with the new life! Quite ironic this comes up on Inauguration Day!
Thom Hill
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Sign Up12:06 PM, 21st January 2017, About 8 years ago
This thread is quite incredible.
You have admitted (using your real name, seemingly) to breaching your mortgage contract and you are quoting from the non-paying tenant's playbook to try and justify your breach. You've asked whether you should face up to the facts or simply double down.. There is only one possible answer any responsible person can give to that question - certainly in a public forum - because the alternative is dishonest and, more importantly, unlawful.
Having decided to continue in breach of the agreement, you are now asking for tips and tricks as to how you might obscure your breach from the lender so you can get away with it for as long as possible. This is bordering on fraud. You are digging a hole for yourself and anyone responding.
Hercules Botha
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Sign Up12:21 PM, 21st January 2017, About 8 years ago
Reply to the comment left by "Thom Hill" at "21/01/2017 - 12:06":
Couldn't agree more Thom. It is fraud. Very simple. The reason to get consent to ket is perfectly normal. People need to be honest. Lenders can see far more than you think. Halifax's fraud team out number their new business team 2 to 1. And yes. I heard this from Halifax themselves. Please people, don't con yourself into thinking you are justified. You only have to get cought once and that is it.
Hercules Botha
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Sign Up12:22 PM, 21st January 2017, About 8 years ago
Reply to the comment left by "Thom Hill" at "21/01/2017 - 12:06":
Couldn't agree more Thom. It is fraud. Very simple. The reason to get consent to ket is perfectly normal. People need to be honest. Lenders can see far more than you think. Halifax's fraud team out number their new business team 2 to 1. And yes. I heard this from Halifax themselves. Please people, don't con yourself into thinking you are justified. You only have to get cought once and that is it.
ilc72
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Sign Up12:57 PM, 21st January 2017, About 8 years ago
Sorry Thom and Hercules, but your replies are both rather sanctimonious!
It's a personal choice for the OP of what he does, he's been appraised of the risks already many times before your comment.
As for the Fraud comments, ask yourself whether there a large high street bank that hasn't committed control fraud? PPI, Interest Rate Swap being misold to SME's, LIBOR manipulation, fake securitisations of Mortgage Backed Securities, the list is endless! Ask yourself how much Barclays have paid out in fines already, let alone the outstanding litigation that remains.
Life is imperfect and the OP seems genuine IMHO.
I've always paid my taxes, I made a choice to delay my CTL a few years ago and wouldn't do it again now I know the facts and responsibilities.
Graham Bowcock
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Sign Up13:09 PM, 21st January 2017, About 8 years ago
Dear D
I would have to agree with Thom; it is situations like this that give the sector a bad name and lead to increasing regulation. I fear that your issue with the mortgage is only the tip of your iceberg. I'm assuming you haven't got an agent so it does beg the question as to how you have dealt with the tenancy agreement, EPC, safety checks, deposit protection, etc., etc.
You asked me specifically about the Non-Resident Landlord scheme (NRL) - this is a tax scheme for overseas landlords. You will need to register otherwise there is a LEGAL OBLIGATION on your tenant (or agent) to deduct tax before paying the rent over to you. If they fail to do so then they may be liable - no doubt they would be a bit aggrieved. You can overcome this by registering for the scheme - go to the HMRC website and search for the scheme.
I hope you're not back on this forum in six months' time complaining that you can't get rid of your tenant because the law is against you and you weren't aware of the tenancy start compliance!
My advice remains as before - employ the services of a good local agent without delay to give you proper advice on all issues relevant to your situation.
Graham
Thom Hill
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Sign Up13:36 PM, 21st January 2017, About 8 years ago
Reply to the comment left by "Ian Clifford" at "21/01/2017 - 12:57":
I have no particular intention to be sanctimonious. My day job involves advising tenants and I tell them the same thing - you can't decide to adopt a dog when the tenancy says no pets just because you didn't think its a big deal and it won't cost your landlord any rent.
Hercules Botha
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Sign Up14:31 PM, 21st January 2017, About 8 years ago
HI Jim,
Consent to let is free sometimes. (Depending on the lender) And can last for 1-3 years at a time. You need to forget the tips and tricks you have been told on here as this logic does not stand up to a lenders policy. The lenders policy is your yard stick.
I find it frustrating when people try to bend the rules, because most lenders will listen to you. They all have signed up to TCF( Treating customers fairly) They have to take you circumstances into account. I have checked with Woolwich. You just need to call them. They will ask a series of questions. After that they will decide. Usually it is questions to make sure your are being genuine. As you are state side, you'll have a good chance I think, as it is all genuine. As you are applying for a green card, I would assume you have a lot of documents proving your marriage, residency etc. It is unlikely they will ask for these documents, but keep them handy.
https://www.cml.org.uk/lenders-handbook/englandandwales/barclays-bank-as-the-woolwich/?pdf=true#C8913
This is the Council of Mortgage lenders handbook. Specifically, Woolwich's part. You should read 6.6. and PLEASE talk to them and get the facts! Not opinions.
It is ironic that Ian mentioned how the banks were caught and how they were fined for fraud, but seem to think it makes this okay for someone else to do. What do you think will happen if you get caught? They are not going to hold back. They like every corporate will "follow procedure".
Be upfront. if they say no, you will have more leniency directed to you to get the house sold if need be. If they catch you out, they won't care what you have to say.
Jim Duggan
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Sign Up19:47 PM, 21st January 2017, About 8 years ago
Thanks, I really appreciate the advice from you all, cos it's not easy. I am not looking to defraud anyone, or make money. I am simply trying to find a way to pay for my new 3 year old and wife and my rent in the US, while not having a job. I can not get a job until I have a green card. And I can not leave the United States until the paperwork goes through either. That means I actually can not be a resident in my own house, whether I want to or not.
I knew nothing of consent to let when I originally left for the States and I didnt know I would be forced to stay in the States until my Green Card comes through. Renting my flat out therefore seemed the only solution to my problem. The only way I could make my mortgage repayments. Which I assume my lender wants me to do.
I appreciate that some live in a very black and white world but I think there's a lot of grey.
If I was living in the UK, I would be paying my mortgage payments. Now I am trying to do the same. Surely fraud is about benefiting from your actions. How am I benefitting? The rent I am going to get wont even cover my repayments. And how am I even cheating the mortgage company when Im doing exactly the same as if I were resident.
If I was able to get consent to let for 2 or 3 years then that would be the best solution for sure. I dont really want to sell right now as Ive literally just bought. But if I have to I guess I must.
There are so many parts to this that Im feeling a little overwhelmed tbh.
Never mind the whole tax situation when I do hopefully get a job over here.
But when it comes to laws I believe in the spirit not the letter.
Its easy to just blanket everyone the same. Those are the same people that say 'Oh I can't do that, then I'd have to let everyone do it'. This is lazy thinking. We are all humans surely.
So apologies to the people that just see this as black and white fraud.
Yes it is. But I think it's a little more grey than you think. And my situation is a little different to most. I also wonder if the people saying that have themselves ever broken the law. Like speeding for example, downloading torrents, TV licenses. Many of us break the law. Doesnt mean we're all assholes.
Just for the record, my tenants have not moved in yet. And I am using an agent. They have told me about the whole deposit protection scheme etc. They knew I was planning to move to the States but didnt ask me about consent to let etc. I didnt even know about it either, I just somehow stumbled upon it. I think a lot of people are unaware too. Its not as though we read all the small print.
So do you guys think I should wait until the accepted 6 months are up to ask for consent to let? Which is about 3 more months. Or should I do it immediately?
And Ian Clifford - I bank with HSBC not Barclays. Were I to decide to do nothing as yet, what do I need to do with the mail. If it's redirected, will that not alert the lender that Im not living there? Likewise if I change my electoral role to my parents home? I was considering keeping my phone and internet bill in my name btw. Would this be ok as an alternative to water etc. I just figured it was safer as its a fixed cost, so my tenants couldnt run up a huge bill etc.
Finally what would I need to do with my insurance? Like I said, currently I only have building insurance, paid with my fellow freeholder.
Cheers
Jim Duggan
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Sign Up19:53 PM, 21st January 2017, About 8 years ago
Reply to the comment left by "Graham Bowcock" at "21/01/2017 - 13:09":
Just looked up NRL scheme Graham. What on Earth?
So if I dont join this scheme and assuming I didnt have an agent (which I do), the tenant just straight deducts the tax from the rent they pay? That seems bananas. I can see why the Governement wants my tax money but surely the tenant doesnt get it. Clearly Im not understanding this properly:)