Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Luke P
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Sign Up9:05 AM, 15th January 2016, About 9 years ago
Reply to the comment left by "Chris Byways" at "15/01/2016 - 07:55":
You won't be able to 'write away' statutory rights.
You can stick whatever you like in a contract, even sign it thrice but ultimately it's the law/Courts that will decide.
As an extreme example, a defence to murder could not be that the victim agreed to it by signing a contract.
Robert M
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Sign Up9:36 AM, 15th January 2016, About 9 years ago
Reply to the comment left by "Nearly Legal" at "14/01/2016 - 23:44":
Hi Nearly Legal
I know there is provision for "fraudulent misrepresentation" to be a ground for possession in housing law, but this appears to me to be a case where there is a possible conflict between different laws, in as much as tenancy law stems from contract law, and in contract law there is the principle of voidable contracts (under certain circumstances). Connected to this is the fundamental conditions of the formation of the contract. According to Professor of Law T.A. Downes in the Textbook of Contract (5th edition), for a contract (and a tenancy is a contract), "Rescission is available for all classes of misrepresentation. The effect of misrepresentation is to make a contract voidable, not void, and an action for rescission is an action to to have the contract set aside, restoring the parties to the position they were in before the contract was made." - As already stated, I have never seen this particular point being argued in any residential property possession case, so it would be up to the court to interpret and apply these fundamental principles in practice.
In relation to (genuine) licence agreements, yes, the PEA 1977 still applies, so a court order for possession is required, BUT it does appear that you are in agreement that in such limited circumstances then the occupier would be a squatter, and consequently the HCEO's could use form N293A.
Thank you for also pointing out that occupiers are squatters if they are remaining in occupation after a joint tenancy has ended (e.g. by one of the joint tenants giving notice). Presumably form N293A is okay to use in this circumstance.
Nearly Legal
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Sign Up10:56 AM, 15th January 2016, About 9 years ago
Reply to the comment left by "Robert Mellors" at "15/01/2016 - 09:36":
Robert
Statute overrides common law. HA 1988 s.5 applies. So rescission by common law action by the landlord is not available if the tenancy has started.
As far as licencees go, then after the date in a possession order, they are arguably trespassers, yes. But you can't simply class any agreement as a licence. It will be a tenancy regardless of what you call it if the conditions are met.
If a joint tenancy is ended by a notice to quit by one of the joint tenants (meeting all the formalities), then the tenancy is ended. This is not an e.g., it is the only situation in which that would apply.
Chris - not sure what you mean about the mesne profits thing, but as Romain said, an assured tenancy or AST continues until the actual eviction, so no. And this is regardless of whatever you have put in the contract.
Corporate tenancies are not ASTs. But then, neither can a corporate body be an occupier, so can't be a trespasser in occupation. Ending a corporate let may mean that the sub-tenant becomes your direct tenant, if they had an AST from the corporate body.
This has nothing to do with HB at all. It applies to any assured shorthold tenancy.
Romain - there is a current review of the whole court structure. One of the initial proposals is to streamline enforcement processes, including possibly unifying High Court and County Court enforcement, so this may come about.
Chris Byways
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Sign Up14:47 PM, 15th January 2016, About 9 years ago
I expect a few rogue landlords will weigh up
Fine? Rent lost? Fine? Rent lost? ....... FINE.@ £2200 it is worth the risk, if bailiffs take 6m and rent is £1000/m, no contest!
http://www.birminghammail.co.uk/news/midlands-news/family-nine-illegally-evicted-home-10731513
Doesn't explain how reasonable or unreasonable the reasons were.
Glad to see Brum CC are here to help BOTH sides. Like getting bailiffs there pronto?
And another one fined more, but he had been warned not to.
http://www.birminghammail.co.uk/news/midlands-news/dumped-front-garden-landlord-everything-10597895
David Asker
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Sign Up15:23 PM, 15th January 2016, About 9 years ago
Reply to the comment left by "Nearly Legal" at "07/01/2016 - 11:58":
Afternoon Giles,
Firstly, apologies for my delayed reply. This has been due to being struck down by the dreaded post-Christmas man flu and being out of the office for the last two days.
Anyway, cutting to the main point you raised, our opinion is that using form N293A to obtain the writ of possession is not an abuse of process.
The practice of using form N293A (the only option currently available) was adopted by HCEOs in accordance with the provisions to transfer matters from the County Court to the High Court (for enforcement) under section 42 of the County Courts Act 1984. This practice has been endorsed, without demur, by the Courts for over a decade.
We would therefore argue that the transfer of an order for possession in relation to residential eviction of tenants is legal and common.
We are also advised that in order to have the situation fully clarified, the High Court Enforcement Officers Association have already sought guidance from the Senior Master of the High Court and we understand a response is due shortly.
Personally, I firmly believe that the current methods used by The Sheriffs Office and many other HCEOs are not an abuse of process or illegal and are correct and lawful at this time.
However, we eagerly await the Senior Master’s guidance and will of course be able comment further once that is received.
In terms of HCEOs being able to offer writs 'within a one day' or a guaranteed 7 day eviction we wholeheartedly agree with your concerns.
We have written articles ourselves on these new and inexperienced HCEO companies that appeared to be bypassing the requirement of leave under Section 42 of the County Court Act 1984 to transfer a County Court order to the High Court for enforcement.
This in itself left landlords and the actual HCEO (who I believe wasn't actively working within the business) open to potential cases for damages from their former tenants as these evictions would have been enforced illegally.
Kind regards, David
Nearly Legal
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Sign Up16:10 PM, 15th January 2016, About 9 years ago
Reply to the comment left by "David Carter" at "15/01/2016 - 15:23":
Hi David,
Thanks for this - but we may be addressing slightly different things. Absolutely, I agree it is possible to transfer up by an application to the County Court under s.42. The process for that is clear and there is the MoJ guidance, with which I have no issue at all. It is possible and completely legal to transfer up to enforce a possession order against tenants, no dispute at all.
But there is nothing in that Guidance or in the s.42 procedure that says an N293A must be used subsequently to apply for a writ.
And it is the subsequent application for a writ that is the issue. That form N293A is the only form issued by HMCTS is neither here nor there - the N293A would not be the right form to apply for a Writ of Delivery either. So, an application for a writ does not have to be in form N293A.
The question of an abuse of process really comes down to whether the applications for a writ in tenant cases complied with the requirements of CPR 83.13.(2) - was the High Court's permission obtained? - that does not mean rubber stamping by the court office, it means permission from a Judge. As in Nicholas v Secretary of State for Defence - a High Court case - not complying with that requirement is itself enough to have the writ set aside.
Using a form which states that it is a Writ against trespassers, so that the Court's permission is not required, would be an abuse, regardless of whether it was intended as such or not.
We will see what the Senior Master's guidance says. But if what you are relying on is that there was only the one form, I don't think that gets very far.
Nearly Legal
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Sign Up16:35 PM, 15th January 2016, About 9 years ago
Reply to the comment left by "David Carter" at "15/01/2016 - 15:23":
Hi David
Perhaps slight cross purposes here. I completely agree that possession orders against tenants can be transferred up by an application under section 42, and the MoJ guidance on that is fine. No argument there at all.
But neither s.42 nor the MoJ guidance say anything about then using N293A to apply for a writ. There are other ways of applying for a writ apart from N293A. For example that form would be no good for either a writ of delivery or a writ of restitution. There aren't specific forms for every kind of application. I'm not sure that 'there isn't another form for a writ of possession against tenants' will get you very far.
The issue of abuse of process comes down to CPR 83.13(2) For the issue of a writ of possession against tenants, the court's permission is required. That means permission from a High Court Judge, not stamping by the court office.
Using a form which certifies it is for a writ against trespassers, when it is not, and that therefore the Court's permission is not required, when it is, would be an abuse of process regardless of whether it was intended to be, or was done in good faith. It doesn't matter whether you meant to get round the permission requirement or you didn't and genuinely thought it was the right thing to do.
We will see what the Senior Master's guidance says when it comes. But might I suggest being cautious in the meantime, given that there is clear notice of the potential issues and the potential risk to client landlords.
Nearly Legal
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Sign Up17:14 PM, 15th January 2016, About 9 years ago
Reply to the comment left by "David Carter" at "15/01/2016 - 15:23":
PS - the form would be an N244 - standard application form.
Chris Byways
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Sign Up11:01 AM, 17th January 2016, About 9 years ago
David,
I had a couple of genuine questions after last night's "Nightmare Tenants, Slum Landlords" on C5, Freesat 105 15.00hrs. S1 Ep4
Terry Sarkin was owed £8k from the attractive heavyweight serial LL abuser Sophia.
He had a Possession Order, but went in apparently only him and the lock smith, but The Sheriff's Office Writ was posted in the window apparently by the locksmith. Was he an HCEO or a locksmith? He was in fear of Sophia returning, which she did as he was about to leave, she said she was not leaving the house etc, but had white van men ready, so presumably she knew she was going then, but still Terry alone had to empty the house as he was not letting her put foot inside.
Then the same heavyweight S ran up a £4K rent debt with the attractive lady, Lesley.
She had got an Order for possession for the previous day, and she knocked and cautiously entered not knowing who/what she would find. Most things had gone, but enough left to raise doubt, IE a soiled mattress etc leaning against a wall. Had Sophia still been there, or returned in the middle, it could seem to be an eviction by the landlord, thus not lawful?
This gave the impression to viewers once the LL has the eviction notice, from the court, they can finish the job off themselves. But this isn't right surely? Yet had she not entered, Lesley would not know if S had gone or not.
I'm sure we all hope she is featured on Landlordreferencing.
Then later 'Rogue Landlord Officer', Ben Reeve Lewis went in against an HMO LL in Lewisham.
David Asker
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Sign Up12:09 PM, 17th January 2016, About 9 years ago
Reply to the comment left by "Chris Byways" at "17/01/2016 - 11:01":
Dear Chris, I've been unable to find episode 4 as only episode 5 is available on Sky.
Are you sure it was a writ from The Sheriffs Office?
We have never worked with Channel 5 but a new HCEO company called DCBL do and feature in the show 'Can't Pay We'll Take It Away'. Maybe it was them?
Kind regards, David.