Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Jamie M
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Sign Up9:44 AM, 19th November 2013, About 11 years ago
with B regs approval it is a lawful conversion and the environmental moron has no grounds for any notices as you have complied. B regs should give you a certificate which make your house fine for any new purchaser.
Joe Bloggs
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Sign Up10:02 AM, 19th November 2013, About 11 years ago
presumably was this done under the:
https://www.gov.uk/government/publications/housing-health-and-safety-rating-system-guidance-for-landlords-and-property-related-professionals
?
if it complies with current building regs then i think the eho has something wrong with his head...perhaps he banged it on your ceiling.
Industry Observer
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Sign Up10:26 AM, 19th November 2013, About 11 years ago
Let's deal with the actual issue.
If you have had a category 2 warning notice the LA has poewers to act, but not a duty.
If it is category 1 then they have the duty and if you do not successfully appeal will do the work and bill you. If you don't then pay you'll get a charging order placed by them which means no sale without clearing it.
Leaving aside the argument about wherther this should be an issue or not for the EHO/LA unless there is an enforcement notice issued then nothing attaches to the house as such. If there was one then it could not be sold or re-let until the work was done.
With a category 2 advisory notice you are in an interesting position. Do nothing and if nothing ever happens, like someone knocking their head badly enough to have serious injury, nothing to worry about.
But if something serious does flow from it at a later date you'll wish you'd volunteered to do the work.
I always advise clients and all I train to take any category 2 notice seriously
Ian Ringrose
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Sign Up10:46 AM, 19th November 2013, About 11 years ago
Interesting problem….
The building control has said the lost conversion is safe; however it is assume that a single loft room will only be used by people that are used to it, including its stairs and ceiling high.
But in a HMO there could very easily be visitors to someone’s room, and therefore people that don’t know about the ceiling height etc. These visitors may also be drinking in the room.
If the notice is as daft as you say it is, I don’t think displaying it in the property will have much effect on a sale until the mortgage state. However mortgage companies these days often will not lend just becouse they think something may stop another mortgage company lending – so slowing down a forced sale. They are few enough lenders for HMOs without having any other issues.
Has the HMO licence be granted yet….
Did the building control approved the plans before you did the work, if so could there be a case against building control for not picking up the issue at that point?
Mike W
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Sign Up10:54 AM, 19th November 2013, About 11 years ago
Luckily in Scotland we don't have this law.
But lets look at the facts. The room complies with (presumably) the latest building regulations? So why would building regulations not cover this? Surely the EO is acting beyond his powers - ie he knows better than those who write the building regs? Someone trying to prove that they actually have a job?
I suggest a formal complaint to the council using this logic.
Go through the 3 stage complaints procedure -stage 3 is the CEO of the council. Then go to the ombudsman. IF there is common sense then someone will back down. Its a good story for the tabloids otherwise - bad PR for the council.
Unless of course there is more to this story than you are telling us?
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Sign Up10:58 AM, 19th November 2013, About 11 years ago
What part of the loft has been identified on the notice?
What did you do to get on the wrong side of this guy?
Industry Observer
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Sign Up11:25 AM, 19th November 2013, About 11 years ago
Can we just clarify one thing here because we are going off on all sorts of tangents.
Building Control is building control and 1991 version.
EHO operating under an HHSRS is not the same thing by a long chalk mainly because HHSRS is urely prescriptive.
There are still three different definitions of an HMO - a housing one (new 2004 Act), one for C Tax and one for planning (building regs)
HHSRS is all about fitness standards. As a simple example you could have something which passes building control, but in tems of safety and hazards for occupier AND visitors where under HHSRS the EHO has concerns.
To my mind that is the area you are in. I can easily see a situation where building control being much more about specific heights, width, build quality etc has one set of concerns and an EHO under HHSRS has another.
Simple answer category 2 is only advisory what you have to do about it in itself and the work is up to you. In terms of displaying notices nothing needs to be displayed at the property.
But in terms of a sale and the rules now surrounding disclosure my guess is your solicitor needs to advise if you must volunteer any information, or only is asked by the purchaser's team.
John Daley
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Sign Up14:05 PM, 19th November 2013, About 11 years ago
Hi Edna,
In reverse order: - If you decide to sell I don't see why this will have any effect at all. You will be selling a six bed property on the open market, you have no duty to the prospective purchaser to disclose the licensing issue, even if your purchaser wants this to use as an HMO he will have to get his own license and the LA inspector could easily come up with a completely different HHSRS assessment. If we worried about HHSRS on open market sales there woukld hardly ever be a sale of an old house.
Likewise the valuation for remortgage will not take this into account because it should not affect the value of the property.
We have no idea how the underheight ceilings actually affect the property, however a fair number of bedrooms have under height ceilings without adverse efffects. My concern would be if the main exit route had any obvious hazard for banging your head, which would be a clear risk during an emergency.
I'd be curious to see how you got your works passed by the fire authorities, I didn't think they did inpections any more, the Fire Risk Assessment is your responsibility.
Industry Observer
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Sign Up14:12 PM, 19th November 2013, About 11 years ago
john
I repeat Edna can only be sure of the position on obligations to disclose if she checks it with her solicitor.
Sian Wyatt
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Sign Up9:54 AM, 21st November 2013, About 11 years ago
Thank you everyone who has taken the time to read this and leave a comment!
The EHO accepts that there is no work that can be done to change the loft room. It is a long triangular room, measuring 11.65m by 3.09m. The height of the ceiling is 2.3m, but with sloping walls. At a height of 1.9m the width is 1.17m, and at a height of 1.5m the width is 1.7m. There is at least 2.1m headroom at all points of the stairs. The design of the roof is such that no modifications can be made to that shape. I pointed out that every loft conversion in the area has some sloping walls, and his comment was that he hadn't seen them. If he did, he would put a Risk of Hazard notice on them too....
The Fire Officers have been round three times now and are entirely happy with the loft room and everything else. There was also an issue downstairs as the EHO would not accept my very expensive sprinkler system as an alternative to a protected route and wanted walls built through my lovely open plan lounge and kitchen. The EHO eventually backed down on that and then slapped on the HAN on the loft. He also is trying to insist on every bedroom having a basin when there are three bathrooms with WC and two separate WC all with hand basins.
I feel bullied.
Edna