Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
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Strictly Necessary |
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Used only to collect performance data, with any identifiable data obfuscated |
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This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
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Purpose |
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First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Mark Alexander - Founder of Property118
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Sign Up3:01 AM, 20th December 2012, About 12 years ago
I'm not suggesting they will foreclose Paul, simply that you run the risk that your lenders could appoint an LPA receiver to collect the rents.
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Sign Up4:17 AM, 20th December 2012, About 12 years ago
Are you sure the demand for payment is from the actual Freeholder? Could it be a scam? I am aware of such a scam being carried out by someone who was not the freeholder, as the freehold currently resides with the Crown Estate.
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Sign Up6:20 AM, 20th December 2012, About 12 years ago
No I pay the mortgage payments; well not all the time; I keep them on the end of the line!!
But I near enough satisfy things as far as they are concerned!
I agree if I let things get too out of kilter the lender would take action!
I've been playing the game for about 4 years now and it hasn't changed yet.
Course if interest rates go up I will be bankrupted, so I try and keep the debt as high as possible whilst still servicing the debt.
If I attempted to reduce the debt they would definitely try and foreclose and sell.
My strategy prevents them doing so.
Only another 18 years to go before I hand the keys back to them and say ta ta as I doubt very much whether the value in 18 years time will equal the loan debt.
Not much they would be able to do against a 71 year old!!
Especially as I WON'T have any traceable assets!!
Mind you I do the lottery and recently won £10, so you NEVER know!!?
I think my circumstances are essentially of being a zombie LL a bit like lots of businesses that are only keeping going because they can service their debts but not pay them down.
As soon as interest rates rise there will be financial armageddon in the UK as the true status of business is revealed.
Essentially vast portions of the economy will be proven to have no clothes!!!
Lots of LL will be brought down when this occurs including me!!
There will be lots of homeless tenants then!!
The other big issue is that in about a years time all those endowment mortgages won't be paid off and then another 10 years later lots of IO mortgages won't be paid off.Banks will have to make MASSIVE provisions for when this comes to pass.
I would conjecture they are already looking at 15 years from now to make those provisions on mass defaults.
Of course the lenders could allow the mortgage terms to be extended if the payments are still being made; but the banks aren't that clever and they will take the losses and go to the govt for another bailout; who are known to NEVER decline a bailout request from a bank.
Moral hazard doesn't exist for banks anymore!!
That should mean lots of cheap foreclosed property available for cash rich investors as normal purchasers still won't be able to meet the revised criteria.
Joe Bloggs
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Sign Up8:59 AM, 20th December 2012, About 12 years ago
how did you manage to get a mortgage with another 18 yrs to run if you are 71 now?
Annette Stone
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Sign Up10:10 AM, 20th December 2012, About 12 years ago
I have found some of Paul's posts in the past quite entertaining but I am completely flabbergasted by his latest posting and I would welcome Mark's comments as the moderator. I thought the whole idea of Property 118 was to have a professional forum for landlords to improve their practices, learn from each other and generally try and turn a business which hasa not had a great reputation in some quarters into a profession, held to account responsible by some sort of regulation but also benefiting from increased professionalism.
Like it or not, we all need banks to be successful so they can lend as society won't function if they do not do so. Bashing the banks and bankers for making profits (whether we think they are exhorbitant or not) is a ridiculous pasttime because it will not increase our wealth or opportunities if the banks are less successful and failure will lead to all of us having to bail them out.
It looks like Paul actually wants everything to come crashing down and I hope most of the 118 community wants it to get better so what we are creating in our own small way benefits our children.
To have a landlord actually come out and say that he is playing the system and is basically profiting from his loans and will hand the keys back when he is ready is mind boggling - not in a good way I am afraid
If I can just say to BoW the Crown Estate properties usually have high ground rents so scams are worthwhile. With the sort of houses the original correspondent was discussing these were usually large estates built by local authorities in the 40s, 50s and 60s and sold off on 999 year leases with ground rents of around £3. They were picked up at auction by freeholders in groups of hundreds or thousands and provided a small income from the ground rent and the opportunity for additional income from the grant of Consents for extensions or for Notices when a property was sold. Over the years the ground rents have little value and lots of people do not bother to collect them but rather try and sell the freeholds for £1,000 or something.
Mark Alexander - Founder of Property118
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Sign Up11:51 AM, 20th December 2012, About 12 years ago
Hi Annette - I have had an email from another reader expressing similar concerns too. Paul Barrett makes no secret of the fact that he's "skating on this ice" in terms of his finances. I also suspect that many other readers will be in a similar position but will be too afraid to speak up. I do admire Paul for that and also that he does seem to genuinely appreciate the constructive feedback offered by the community. Many of Paul's comments are misguided but that's not a bad things as any misguided opinions he states are soon corrected by other highly credible people. Without people like Paul, we would never know how people are thinking or indeed be able to influence or offer guidance. I do not think for one minute that Paul posts with any bad intentions. I think he is a decent chap who's found himself in negative equity and tight cashflow. Equally, I believe that Paul wants to get things right but doesn't always have the money to do that. Many of the things he talks about, for example tenant referencing and RGI are very useful for people in his situation.
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Sign Up22:19 PM, 20th December 2012, About 12 years ago
Yep you've got it Mark, I wouldn't wish my situation on anybody; I have been brought low by evil , cheating people when I should be a property millionaire.
I would not advocate to anyone the things I have to do to keep things together
I fully appreciate some may say I am misguided.
Unfortunately I don't have much choice.
I have to do what is necessary to keep the whole show on the road.
If the laws protected me then I would be skating nowhere., might be skiing somewhere though!?
Do we just play the white man and discuss things as they should be!?
What would be the point of that!?
Now don't get me wrong I am not bothered either way, I don't have to say a thing and just play the white man..
I am afraid when your back is to the wall and has been put there by lying, cheating, thieving tenants and others then one tends to become less moralistic and more pragmatic.
Those that tend to play the white man card are generally sitting pretty.
Hardly relevant therefore for them to comment; though of course all debate is useful.
When your back is to the wall your mindset by very definition has to change otherwise you WILL be gone.
I would conjecture that there are many LL in similar invidious situations who cannot think outside the box.
Such debate about these issues must surely be useful; but as intimated these LL take in the info but don't put their head above the parapet.
Any fool can keep their heads down!
How does that help fellow LL in a difficult place!!
Someone has to stick their head up.
I have only done so because the information, advice and perspectives from a variety of posters; professional and otherwise has been invaluable to me.
Whether poster disagree with me or not, is not really the point!!
I have NO ego to massage here; so I'll take criticism and disagreement with me any day of the week and consider carefully and adjust possibly mindset and ways of doing things.
If every LL at least viewed sites like this there would be a lot less stitched-up LL!!!
I would also add as far as playing the system is concerned.
Actually the system is playing me.
If the value of any property I have by the time I am 71 is not sufficient to pay off the loans what is it suggested that I do.
The lenders won't do the sensible thing and continue the loan term which would STILL be serviced.
If they want to be stupid rather than pragmatic then they will suffer for their dogmatism.
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Sign Up23:25 PM, 20th December 2012, About 12 years ago
I think perhaps I would prefer my posts to be considered more commentary than advice.
I have NO professional qualifications and would NOT wish any of my posts to be seen as definitive; just commentary.
How long does it take one to become an experienced or professional LL; I have been in this game for 5 years and have experienced a lot!! but would NOT call myself experienced.
And as for professional; I consider myself a rank amateur!!
All I can do is try and learn from other parties to try and become as knowledgeable as possible; they do say Rome wasn't built in a day!!!??
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Sign Up0:28 AM, 21st December 2012, About 12 years ago
Blimey; old before me time!!
No I'm not getting me pension yet.
I will be 71 in 18 years time which is when the mortgages have to be repaid; which I doubt I will be able to do.
To recover my original capital investment each property would have to achieve a in value of £245000!!!!!!!
What do you reckon the chances are of that!!!?
They might have sufficient value to repay the loan of each property; but I doubt it.
For a couple to be able to buy one of my flats they would need to jointly earn about £70000 and need a deposit and conveyancing monies of about £40000!!!
Can you see anyone being able to do that in the next 18 years; cos I can't!!
I would not sell at loan debt because I don't need to.
It is a zombie loan which I hope I never have enough to pay it off; but in the meantime there should be sufficient positive cashflow to keep the whole thing going.
For my particular financial circumstances there is NO point in my having ANY traceable assets which have EQUITY on which charges could be applied.
So I keep the debt up as much as possible to prevent any glimmer of equity.
I hope the UK is in recession for the next 18 years!!!!
Which when you look at Japan is not a totally unrealistic possibilty!!!!!
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Sign Up4:50 AM, 21st December 2012, About 12 years ago
Thank you all for your comments, suggestions and advice – this certainly has turned into a lively discussion thread!!! Thanks Mark for facilitating this discussion, I think it’s an area that may raise its head again as I’m noticing more of these Freehold Titles appearing on auction sites.
I have now managed to contact the new Freeholder and they seem a reasonable company to deal with. They were able to provide me with sufficient details to confirm their validity as the Freeholders and also banking details so I could pay by a transfer rather than cheque, which also offers be the option of setting up an annual standing order, as Annette suggested. So given all this I have paid the full amount including a couple of years arrears that I didn’t owe (£4.50 worth!!!!) to get everything back on track.
Looking into this subject has certainly been interesting over the last few days; as the legislation is a minefield of contradiction and president. Add to this that my property is in Wales and the Welsh Assembly Government have made their own changes to Section 166 of 2002 Act.
Thanks again everyone
Merry Christmas
Huw