Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Kath Jones
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Sign Up14:09 PM, 16th June 2017, About 8 years ago
Please note Shelter is named here.https://www.theguardian.com/uk-news/2017/jun/16/manufacturer-of-cladding-on-grenfell-tower-identified-as-omnis-exteriors
I don't think 2k per flat is a financial burden to council when you take 8.6 or 10 mil refurbishment cost over 100-120 homes, it's 71k each in this case.
In my garage conversion to room, I am installing fire proof door frame and doors and planed to remove and replace sound proof plaster board that builder put in to fire proof plasterboard, as the garage is next to kitchen. It was my plan before Grenfell happened, although my flat is excouncil ground floor. 26k to change single to double windows in 3 bed flat, council! Only council can make that cost! This shows level of corruption or at least ineffectiveness of council things. Everything excommunist, council/excouncil are not good, really.
Council don't have economic/business mind. Or their money making mind is somewhere unseen. £2 per meter cheaper between fire resistant to flameable cladding roughly 5k saved per 8.6-10 mil project, any non-council businessman would safely pass that cost-benefit analysis when he thinks about the day he sells the prop on...
Dylan Morris
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Sign Up14:16 PM, 16th June 2017, About 8 years ago
Reply to the comment left by "Kath Jones" at "16/06/2017 - 14:09":
That's the problem with Councils. They only know how to allocate money as that is their function and nothing at all about generating it. Hence why they have no instinct for business.
Kath Jones
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Sign Up14:32 PM, 16th June 2017, About 8 years ago
Reply to the comment left by "Dylan Morris" at "16/06/2017 - 14:16":
In the corruptive country where I am from, gov official either must be very very very very... unsensible or have been bought with a LOTS of money to make this kind of "mistake". Although not being called businessman, being in council, you don't have difficulty making this kind of decision for your own home improvement project, especially when the money is not from your pocket. And you know you have political risk. A lot will be answered.
Larry Sweeney
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Sign Up15:06 PM, 16th June 2017, About 8 years ago
Reply to the comment left by "Kath Jones" at "16/06/2017 - 14:09":
Kath , You are on the mark. Only in Local authority world could anybody justify£26k To replace glazing in a three bed flat.. This avoidable disaster proves beyond doubt, that Councils while devoting huge resources to attempting to criminalise the private sector They, run a coach and horses through safety measures in public housing.
These Councils should be issued with enforcement notices immediately by The fire Service, and those failing to comply should have their assets sold to the private sector at a knock down price with a stipulation in the contract that remedial measures to make the accommodation safe are implemented immediately and a penalty clause for any delays or omissions.
What is obvious now to all ,is that Local authorities are failing badly.
Mr Corbyn and his reference to cuts as being a factor is nauseating. This is no time for gutter politics while the death toll rises from the Fire. We need Council accommodation all across the country, to now without delay be subject to the same safety standards as the PRS. To ensure this I urge the Government to amend the 2004 housing act and let us have legislation with teeth to protect tenants in Council Ghettoes.
Dr Rosalind Beck
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Sign Up15:12 PM, 16th June 2017, About 8 years ago
Reply to the comment left by "Larry Sweeney" at "16/06/2017 - 15:06":
Hi Larry. What about sending these ideas to Alok Sharna? As the new Housing Minister he might welcome these ideas and be able to make his mark with them.
Larry Sweeney
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Sign Up16:06 PM, 16th June 2017, About 8 years ago
Thanks Rosalind,
I will do that if it helps prevent another such tragedy, although one would think that they should be on this now in the light of these events.
Simon Williams
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Sign Up10:34 AM, 17th June 2017, About 8 years ago
It seems the landlord haters have been on overdrive in their desperation to blame these events on people like us, and failing that, anyone who they deem to be on the "right" politically. Expect much more misguided effort to demonise private landlords in the months ahead.
I have seen articles, for example, that have mistakenly likened the Tenant Management Organisation that managed Grenfell to be, in effect, a private landlord (one even referred to "fat cat private landlord"). Yet, it is no such thing. It is simply a non-profit management board which includes resident representatives. Not unlike a school governing body in fact.
Then I have seen numerous articles "shaming" the 72 MPs who apparently rejected a Labour proposal to make it a requirement that all rental properties are "fit for human habitation". No matter that this piece of proposed legislation would have had no effect whatsoever on Grenfell even if it had been passed. No matter either that under the Housing Act 2004, we have the extremely extensive Housing Health and Safety Rating System giving local authorities powers to order landlords to deal with 29 different classes of defect, which, taken together, already have the effect of requiring landlord's properties to be fit for habitation.
I have seen other articles blaming the disaster on lack of money due to right wing penny pinching, despite the fact this block just had £10 million (mis)spent on it. For example, it is asked: why are there not sprinkler systems in all tower blocks? Yet sprinkler systems were first patented in 1860, so have been around for more than 100 years and therefore you could blame every government last century for not demanding their more widespread use. The UK is actually broadly in-line with most, in requiring sprinkler systems in many new buildings but not fitting in existing buildings. Maybe that has to change, but if it does, it will be a change to the policies of governments both left and right.
Residents are understandably angry, but seasoned observers have spotted many familiar faces from Trotsky-ist groups at the vanguard of the march on Kensington town hall; so we are now seeing a hard-core group capitalising on the tragedy of others and making mischief and violence before we are anywhere near to knowing the truth about this catastrophe. I suspect most residents locally will not think these interlocutors, with their violent and aggressive ways, have done them any favours.
I will be the first to agree that once the truth is out, culpable people need to go to jail if appropriate. But others already seem to have all the facts and have apparently already decided where the blame lies.
Appalling though the tragedy at Grenfell is, it is also worth remembering that tower block living is actually very safe. The fire box passive safety principle has actually been overwhelmingly effective, which is why, before this tragedy, very few people were calling it into question. While each and every week, an average of 33 people die on Britain's roads, prior to this disaster, fewer than 10 people have died in the last decade from fire in Britain's 4000 + tower blocks. Indeed, fire risk has actually been lower than for domestic houses. Safety has always been about risk assessment, not risk elimination.
philip allen
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Sign Up12:12 PM, 17th June 2017, About 8 years ago
Reply to the comment left by "Dylan Morris" at "16/06/2017 - 11:30":
Tory council. Labour MP. Largely irrelevant as the building was constructed in 1974 and then ignored by subsequent councils and governments. Presumably all these 'Buy to Rent' developments springing up in city centres around the country are licensed? Just a thought.
terry sullivan
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Sign Up14:24 PM, 19th June 2017, About 8 years ago
i will wait for full info--i have suspicions that this was no accident
and masses of fuss--i dont recall similar angst after london bridge--wrong religion perhaps???
Mike D
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Sign Up17:23 PM, 19th June 2017, About 8 years ago
Your hearts go out to those that have been lost, and i think you make excellent points Larry, if you search articles, there are as many unfit houses in the public sector if not more, Its time that a few things happened in my view,
1) If there is a standard, there is only one, and all must adhere to legally
2) It must be made very clear and transparent that the cost of Public housing is clearly no cheaper than PRS, they just lie about costs and who pays them, ie the £10m refit is lost as a rental income.
3) It has to be realized that Grenfell was built in 1970s where standards were very different to fire standards today. ie only one means of fire escape
4) This should NOT be political, the playing on TV is making me sick, you can't blame May for the council as a landlord decision making, when successive governments did nothing an dthe landlord has clearly made poor decisions.
5) New building all have sprinkler systems today, there are something like 4000 tower blocks, if 1/2 need modernizing, then you must start with simple fire alarms like HMOs, sprinklers are hard to retro fit due to building designs and expensive, but modern 'Mist' sprinklers can be fitted easily in sections on self contained reservoirs at much let money.
6) There really must be a minimum safe standard of retro fit. for modern fire standards.
7) Prosecutions are necessary, as PRS, not double standards.
Ive been appalled by the media making it a circus of rhetoric, casting dispersions without any evidence and fueling the anger and intensity of the story.
From what i saw, i would lay odds that
1) fire alarms didn't work, private test every week
2) Outside cladding was done for Eco reasons to meet internal targets (government) not aesthetics as people are suggesting
3) The building looked alight from the core from what i saw, so the cladding isn't even a cause just an outcome.
4) i would bet that fire barriers failed in the building core allowing it to spread, as it was built in 1970s.
In truth right from the start the people had no chance, a very sad tail indeed of probably incompetence too