Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Neil Patterson
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Sign Up14:55 PM, 7th May 2020, About 5 years ago
We are apparently all in this together unless you are a landlord!
MoodyMolls
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Sign Up18:15 PM, 7th May 2020, About 5 years ago
Government always puts a spin on things.
Make out they are doing something positive for landlords. In reality it's a another stab in back.
All they had to do was pay the rents of those affected and if deemed necessary Reclaim via HMRC.
But no its a pigs ear mess.
They think nothing of taxing us to death then we are given no help in fact
They have made it much worse.
Then they have the cheek to use the word "fair" and "we will stand by you"
Paul Shears
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Sign Up21:21 PM, 7th May 2020, About 5 years ago
You know the one thing that I have never understood, is exactly what the government's motivation is in destroying the private rental sector. Let's ignore silly excuses like removing "bad" landlords from the market - whatever that means. Not only do I simply not understand it, I have yet to hear any explanation at all. This is very clearly a fundamental change in mindset and philosophy compared to many years ago. Obviously both the left and right wings share the view, but exactly what is the real motivation? You can talk all day about generating more possible tax from this area or that area. But this is much bigger than this. The politicians simply do not want a private rental sector at all. Why?
Paul Essex
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Sign Up22:53 PM, 7th May 2020, About 5 years ago
Lots of complaining today from people just realising that the self employed grants do not cover property income and if that makes up over 50% of their total income, they will get no help at all.
Perhaps enough to start to gain some traction?
I see Shelter are predicting a 'Tsunami of evictions' - just this once I may actually agree with them!
Luke P
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Sign Up23:59 PM, 7th May 2020, About 5 years ago
Reply to the comment left by Paul Shears at 07/05/2020 - 21:21
My theory…we *could* be EXCEPTIONALLY powerful. If only we were organised and orchestrated. We’re bad at being so but if, somehow, we manage it collectively, we have a fundamental commodity that every citizen needs (a roof over their head) and we could potentially cause Govt. a massive problem and a constitutional impossibility if we dug our heels in for any reason…if we ‘hoarded’ of houses and refused to let them out, we’d present Govt. with the option of the illegal appropriation of property or failure in the State’s basic duty to provide housing for all. Someone has figured that out and only due to our disorganisation are Govt. ‘surviving’ whatever we may choose to throw at them. They’re (legally) turning the screw to get us out, whilst simultaneously advantaging their corporate friends. That and it’s the current popular thing to do to bash a landlord…whether or not that translates to more votes at the ballot box doesn’t really matter, because surely it’s worth a shot and is no harm to them (MPs) for trying…?
Bristol Landlord
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Sign Up16:03 PM, 9th May 2020, About 5 years ago
Why destroy the PRS?
I used to think the government was just incompetent and didn’t understand the PRS. But now I see the big picture and realise what is going on is actually a very well thought out and carefully designed multi faceted strategy. It is a strategy to achieve the government’s unstated agenda for the future of the PRS and social housing in the UK.
It is achievable by first destroying the PRS, but only for the smaller independent landlords, not the larger corporate landlords. It is a targeted approach.
So the Govt, sometime during the last 10 years of the Conservative Party rule, decides they are not going to fulfill their social duty and are unwilling to and never are going to build enough social housing to satisfy the ever increasing demand.
They have other things to waste the taxpayers money on such as tax breaks for large corporations, ie Amazon, and weapons for unnecessary wars to support the Americans and funding the privatisation of the NHS.
House prices are out of reach for many and for years the LAs have been starved of cash due to the unnecessary and criminal policy of “austerity”, (there is plenty of money but they just don’t want to waste it on the little people) so they don’t have the money to build new social housing but still have a duty to house local residents. Therefore the building of new social housing has slowed to almost nothing while demand has massively increased.
The Govt implements a plan to deliberately destroy the PRS but only for individual landlords and not corporate landlords. They make life difficult for landlords by reducing legal safeguards, reducing tax benefits to landlords but not to corporate landlords, proposed canceling of S21 eviction process etc. At the same time changing laws to make it very difficult to evict rogue tenants who can if they want stay for months committing anti social behaviour and not paying the rent.
This has the effect of “encouraging” many landlords to sell up, many of their properties leave the PRS and are sold to owner occupiers.
The Govt passes a law allowing LAs to impose a mandatory licensing scheme for HMOs. The purpose of licensing has several advantages.
1. It raises cash for the LA.
2. It puts all the private HMOs on the map, ie the LA knows all the addresses.
3. The last and most important for the LA is that a license indirectly gives them CONTROL of someone else’s livelihood and property. Very simply, if you need a license to legally do something and that license is taken away then you can’t legally do that thing anymore.
The last point although perhaps not directly or legally puts a landlords property within reach of the LA.
Due to the often ridiculous quantity and terms of the license (mine has over 30) there can be any number of reasons, real or made up, for an LA to find a landlord has breached the terms of the license and allow the LA to impose massive fines if they so wish. It also means a landlord takes a great risk if he challenges an LA on any other issue, he can be silenced by a threat to cancel his license.
The next step will be to pass laws allowing the LA to make a compulsory purchase of a property when the landlord loses his HMO license and as an added bonus went bankrupt due to massive fines imposed by the LA. This is the last piece of legislation the LA needs to take over a privately owned and privately rented property and turn it into a social housing property.
In the meantime the same high standards of habitation imposed on private landlords don’t seem to apply to social housing, many council properties are crime ridden dumps with the residents living in fear and squalor.
At the same time as all this is going on the government is priming the public by constantly demonising landlords by secretly funding government propaganda outlets such as Shelter.
At the same time while all that is going on the government is making backdoor deals with their corporate landlord friends and promising them that in a few years the PRS will be the land of milk and honey. Just wait for corporate American money to come flooding in after the terms of a trade deal with the US are worked out, this is due to Brexit, it’s all linked.
So it’s a win for the government as they offload their responsibility to fund social housing.
A win for them again as the treasury takes in hundreds of millions in Capital Gains Tax receipts from landlords selling up.
A win again for the government when they get their benefits (payoff) from the corporate landlords.
A win for the LAs as they make money from the criminal HMO license schemes but say it’s all for the good of the tenant.
A win for the LA when they increase their stock of social housing by taking property from private landlords after being fined out of existence and their HMO license cancelled.
A win for the corporate landlords as the path will be clear for them to massively invest in the UK PRS. Without the same rules and without paying much income tax no doubt.
A lose for the smaller landlords as they are forced to sell up or face onerous licensing conditions.
A lose for the tenants who rent in the PRS as the available property to rent from small landlords diminishes and they are forced to rent from corporate landlords.
Think the government isn’t evil enough to socialise the PRS?
They already did this in reverse a few times.
They sold thousands of Council owned properties to private landlords, now they would like to take them back.
They did this in reverse when they took a well functioning railway system, starved it of funds for years and then privatised it, now it’s rubbish.
They are working to privatise the NHS, another link to Brexit as the US has plenty of experience of private health care, just wait and see as the NHS is privatised and becomes a money making operation. Need a hip replacement or medication for your high blood pressure? Its going to cost you thousands in the future.
Chris @ Possession Friend
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Sign Up8:50 AM, 10th May 2020, About 5 years ago
Reply to the comment left by Paul Shears at 07/05/2020 - 21:21
Very interesting question Paul, and something I've thought of many times.
My belief, and I suspect I'm partly right, is that it started with Govt wanting to put the 'brakes' on a fast expanding PRS which they saw as driving up property prices and removing affordable homes from first time buyers.
I think also the govt were deluded ( again ) in believing that the social housing and Council [ L.A. ] owned housing would catch up somewhat and 'even the balance
This hasn't happened of course. Local government are abandoning residential tenancies and actually behaving - copying the PRS to some extent in terms of property acquisition for investment, by buying Commercial properties for the rental income and equity - appreciation.
The crazy thing about the Govt's war on the PRS, is that they are blinkered as to the affordability of Social Housing, also Govt and their funded partners Shelter are ignorant of the almost x 4 eviction rate of Social Housing compared to PRS that has higher number of tenants.
You've just got to subscribe and read Joe Speye's blog on Housing, where he's an avid critic of Social Housing and Shelter. - Great 'friend' for landlords you'd think although its 'believed he isn't a fan of the PRS'.
I asked him about this, and he said he didn't like Rogue landlords. I said, neither did I, or the vast majority of other landlords.
We are now connected on Linked-In ! 😉
Mick Roberts
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Sign Up12:33 PM, 10th May 2020, About 5 years ago
I've sent loads to local Labour MP who knows me very well. He goes out his way to talk to me whereas the Labour Counsellor responsible for Licensing has tried to get me barred from speaking to anyone at the Council-Housing Benefit Department who I get on very well with said this ain't happening as did the Homeless dept.
So my point being, the local MP knows my side of what the Council & Govt are doing to Landlords which he quietly understands this could be impacting on tenants, he's still not doing ote about it. As people blame the Tory Govt for homeless when at a local level, it could be the local Labour Council screwing up.
I've sent several stuff to Jenrick, again not listened & got his aides to tell me Licensing is improving conditions & was only bought in for low demand-Yeah right 6000+ on waiting list low demand is it...
Again please copy paste my list below of the outgoings we have nowadays if they think us having a mortgage holiday is Whoopee Doo end of story we han't got to pay 'ote out.
We now have to do Fitness tests on new rentals £150 each house.
Electrical Installation Condition reports organisation & implementation £300+ each house.
Selective Licensing £890 just for one house.
Legionnaires checks £70 each house.
EPC’s £80 each house.
Data protection checks £40.
Carbon Monoxide detectors & smoke detectors, when wired, £300 each house.
Getting registered with Information Commission officer £40.
Floorplans, Inventories £90 each house.
Landlord has to criminal check himself & has to prove he has Right to live in UK
Increased staffing admin behind the scenes.
As you’ve seen, checks/inspections on your houses now with smoke alarms-Should be much more detailed checks.
Consultant & Legal fees to keep pace with legislation & staff training.
Letting Agent costs for new tenancies & house swaps £70pm each house.
All the above is extra costs we din’t have when many of u moved in.
Landlords are selling in their hundreds due to the increase in costs & the burden of ever increasing legislation.
Landlords are being fined when they get something slightly wrong.
As a company, we are really struggling to keep abreast with these constant legislation attacks, so much so, some of u know all new ones/swaps, we are having to place with Letting Agent.
The biggest changes are Selective Licensing & Universal Credit. Costs an absolute fortune in time & money to keep on top of it.
SteveG
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Sign Up13:45 PM, 10th May 2020, About 5 years ago
When will the government, media and general public at large realise that most landlords are normal working people too ? I've worked hard and paid taxes for 30 years and only got into BTL so I could create some kind of pension for my myself and family, yet we are treated with such disdain and labelled as the cretins of society. I'm currently paying for several mortgages as my tenants are withholding rent, as well as trying to keep food on the table, am sinking faster than the titanic with zero help from the Government, but to be fair I wasn't expecting any.
moneymanager
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Sign Up16:08 PM, 10th May 2020, About 5 years ago
"what the government's motivation is in destroying the private rental sector", there is no such plan, it's the private individual as opposed to big corporate landlord that is the target, just as with the world's largets shop whale gobbling all all the krill which includes department and mutiple stores too. This isn't our government's plan or that of any country's but I could end up sounding like a conspiracy theorist although you could just look at the evidence.