Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Luk Udav
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Sign Up21:49 PM, 28th May 2017, About 8 years ago
Reply to the comment left by "Monty Bodkin" at "28/05/2017 - 14:36":
Denmark nearly always comes top on happiness, that's why. And it's warmer than Norway. And the food's better.
Jamie M
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Sign Up22:03 PM, 28th May 2017, About 8 years ago
Reply to the comment left by "Dr Rosalind Beck" at "27/05/2017 - 17:34":
Herein lies the nature of the political beast.
We sit at our computers using common sense, working out the consequences of decisions we and others take and make what we think are informed choices.
They on the other hand shift in the mildest of breezes to capture the perceived mood of the hour, day week and month to make personal gain which is mostly about perceived popularity.
They don't give a stuff about the electorate
on on Roz 🙂
TheMaluka
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Sign Up22:44 PM, 28th May 2017, About 8 years ago
Reply to the comment left by "Darlington Landlord" at "28/05/2017 - 20:04":
Therese, I'm sorry for the error in my calculations butt rest assured I will get that extra 15% in my next budget, Philip
Dr Rosalind Beck
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Sign Up22:49 PM, 28th May 2017, About 8 years ago
Reply to the comment left by "J Moodie" at "28/05/2017 - 22:03":
Well at the moment Jamie I'm planning on soiling (okay 'spoiling ') my ballot paper. Members of my family who either are supported by my business or just want to support me anyway will do the same. Had I told them to vote UKIP they would have done so. I believe UKIP has made the wrong call on this and potentially lost a huge number of votes. I must say that this kind of behaviour has been rare in my life - when people explicitly promise you something very important, renege on that promise and then do not even have the good grace to apologise or explain themselves. I assume it's really common in politics though. What a bunch of charlatans - and I mean politicians in general; not just UKIP - to think that this kind of behaviour is acceptable.
Kathy Evans
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Sign Up23:11 PM, 28th May 2017, About 8 years ago
Reply to the comment left by "Darlington Landlord" at "28/05/2017 - 20:04":
But the comments show that the politicians still don't get it or understand the calculations at all.
Cautious Landlord
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Sign Up9:51 AM, 29th May 2017, About 8 years ago
Reply to the comment left by "Luk Udav" at "28/05/2017 - 21:49":
Hi Luk Udav, we do of course differ on our views of how much the state should be involved although I prefer to think of myself as more Daily Telegraph than Daily Mail ! Out of interest how do you sit then with the PRS ? There is every chance the faux Tories will slip further into the centre ground/left with more attacks on PRS, possibly even rent controls - how do you feel on this ? It really is not much of a stretch to see Red Theresa intervene (interfere) in the perceived broken housing market when the s24 rent increases start to bite as a populist response rather than really grasping the nettle.
Lindsey
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Sign Up10:38 AM, 29th May 2017, About 8 years ago
Reply to the comment left by "Darlington Landlord" at "28/05/2017 - 20:04":
I just shared that link on my Facebook with the following post. Ranting awaited 🙂
When governments have an agenda to go after a certain group, this usually starts with attacks in the media. The group is demonised, presented as different to others, posed in a way that removes all public support for them. The worst people on the group are highlighted as individuals, then gradually it is filtered in that those people are representative of all the rest. When the man on the street starts vilify them, it’s usually safe to go after them. They have become outgroup, dehumanised, open to attack without anyone defending them. In fact, defending them would now become such a bad proposition that no other party will stand in support of them either.
Landlords, under the new tax changes, can now pay tax equivalent to over 100% of their income. That’s right, OVER 100%. How would you live if you paid more tax than you earned? And how, in a supposedly civilised country, can this happen to any group? Well, simple really. See paragraph 1.
So landlords are selling up. Landlords who cannot sell up, due to negative equity, are getting repossessed and going bankrupt. Great news for first time buyers? Maybe, but if you ignore the spin, you’ll see that landlords and first time buyers only compete for around 3% of properties anyway. Great news for tenants? Hardly. Where will they live? Council housing? There is nowhere near enough of it, it was sold off and not replaced. Bring in the corporate landlords, who want to build tiny boxes for people to live in and control the rental market. I wonder what will happen to the “bad” tenants, who wreck the property and don’t pay across their rent money? It takes a landlord up to 8 months to evict someone behaving like this; and the Council will not help the landlord as that person would become homeless – and the Council will not house them because they “don’t take tenants like that”. Don’t believe me? I have it in writing. Do we think the law will not change when the corporate landlords come in?
The current law protects tenants against bad landlords, and not landlords against bad tenants. Landlords have had to deal with this as just being part of the game. Unpaid rent, trashed houses, complaining neighbours, threats. Of course, not all tenants are like this; but if the media had vilified tenants by the worse common denominator, as they had done landlords, you would think they were.
Listen to the media, and you will hear that all landlords are rich, greedy and unethical. Cleaning out bags of rotten food, human and animal waste and other detritus, fixing smashed doors, replacing wrecked carpets, filling holes in walls, finding out all your white goods have been stolen, not being able to get into the house for three months because the tenant took the keys and won’t tell you they moved out – these are never mentioned. And there will be no mention of going bust when their tax bills exceed their income and they lose everything they have worked for either. Because contrary to media spin, most landlords are not rich loafers. They are mostly people who put their savings into property deposits thinking they were giving themselves a pension and safeguarding themselves against state reliance. And it is not an easy thing to be.
The public has been sold a pup. Landlords are not the enemy. If this company goes bust, where will their tenants go? Not everyone is in a position to buy. And whatever you think of landlords, how can you justify anyone paying 85 -100%+ of their income in tax?
You will find most landlords would not object to paying 3% extra on purchases to make things fairer for first buyers. They would even mostly swallow not being able to offset their mortgages against taxable income in the future. But applying Section 24 retroactively (i.e. to existing properties) is bankrupting hardworking people with small investments, and making tenants homeless. People need to be aware of this, not the rubbish that the media is peddling.
I am happy to debate the ethics and the position of this with anyone. However, if you just want an anti-landlord rant (like the nice lady who commented last time I posted a landlord-related post that landlords are parasites and she hopes they all go bankrupt) please get off my page.
NW Landlord
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Sign Up10:43 AM, 29th May 2017, About 8 years ago
Brilliant post
Jennifer Aniston
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Sign Up13:44 PM, 29th May 2017, About 8 years ago
Reply to the comment left by "Lindsey " at "29/05/2017 - 10:38":
Fantastic summary but you're preaching to the converted and the deaf Lindsey.
Much earlier in the process, in my outrage, I began a change.org petition in an attempt to engage the tenants and flag up with them the reality of what is about to happen to them because of Section 24. Waste of time and I gave up very quickly when I was spending the majority of my time deleting vile rants about how I was a money grabbing piece of '**** who was exploiting the vulnerable in society. Even my own friends on Facebook either ignored me or spewed out the standard ignorant 'Boo Hoo, sorry you're not going to be skimming a neat profit off the poorer in society. Poor you (not)'. I couldn't have asked for more support and encouragement from you guys on Property118 and 'Axe the Tenant Tax' but, with all due respect, they weren't my target demographic.
The poor opinion of landlords isn't new, it goes back to Dickens and further probably so it hasn't exactly been hard work for the anti-landlord rhetoric to take hold. People have to have somebody to blame and the government have taken full advantage of this easy target.
In reality, tenants are individuals whose priority is to keep a roof over their head. They won't be creating a collective and lobbying the government for tax changes so that their landlord won't evict them, they aren't that organised and the amount of tax blurb they'd have to read in order to even understand it means it just isn't going to happen. Instead, they will curse the greedy selfishness of their landlord for evicting them, they may have a vague notion that it's something to do with a tax change but they'll assume it's the loss of profit for their greedy heartless landlord that is behind it all rather than the risk of bankruptcy. Their focus will be on doing what needs to be done to find alternative accommodation, they won't have the head space for the 'bigger picture'. A graduating student just finishing his degree spoke on Victoria Derbyshire this morning and laid the blame for their inability to afford a house squarely at the feet of the private sector landlord and he got a round of applause. No mention of the required 25% deposit from the financial institutions or the lack of housing stock because of the government selling council houses, or their already ridiculous debt because of their university fees, etc. etc. The battle to change that perception is lost I'm afraid. When it comes to being blamed and hated, in this instance, we are the chosen ones and the government are happy to let that fly.
I have watched with amazement at the amount of energy that has gone into protesting Section 24 from Landlord Associations, Tenant Associations, individual landlords, etc. I chuck my flimsy little hat into the ring when I can with the occasional angry letter to my MP, etc. but have received the same standard responses as everyone else and watched as everything is blocked and blocked and blocked again. The people with the power have closed their ears, they stopped listening a long time ago. I hate to be defeatist but I think we're now flogging a dead horse.
I have chosen to accept the inevitable and will now wait to see how this will all play out. Whilst I will still have a moderate income from my rental properties I have decided it is time to adapt and at 53 am going back to work. Fortunately, I do love my job and I can work from home so I'm taking some comfort in that. I do know that isn't the same for everyone.
I think what will happen over the next two years is that the government will sit tight until the noise in the media generated by the homelessness horror stories becomes louder than the government generated noise about 'levelling the playing field' between first time buyers and PRS landlords. Images of families living in squalor, single parents and people with mental health issues/disabled tenants being kept in one room hostels for 2/3 years will begin to appear regularly on local news programmes. Families being separated with Mum and Dad living rough and the kids going to grandparents. Homeless people will start to protest to their local MP. Council housing budgets being spent on Travelodge Hotel bills will be leaked to the media and the focus will begin to shift. Homeless charities will rally the government, support groups will join forces and the government will have to act before a disaster happens or maybe even after a couple of disasters happen (depending upon how close they are to an election).
The more astute journalists will bring up the impact of S24 but it will be brushed over (too complex for soundbite news programmes). Journalists will begin to challenge the government's election promises on housing and realise that, on top of the 25,000 Chinese pod houses which will already be costing councils a fortune in repairs (Boo, greedy Chinese business), hardly any brownfield sites have been released for the building of the proposed 250,000/300,000/500,000 houses that they'd promised. (Boo to greedy landowners).
The government will then say that the situation arose because the greedy landlords deserted the sector due to falling profits and made the situation worse not better, (Boo to greedy landlords). They will also say that the big building corporations have not kept to their promises - even though many of them have already said they don't have the finances or resources for such a large roll out. (Boo to greedy builders).
What is guaranteed is that nothing will be their fault. But, very quietly and without announcement they will either partially or completely withdraw Section 24 and start kissing the arses of the PRS landlords just like they have in Ireland.
For me it's a matter of when rather than if but it will happen. The difference for me now is that I strongly believe there is nothing more than we can do but sit and watch the inevitable disaster as it unfolds and hope that the government, based on what they know of Ireland, responds to it sooner rather than later. In the meantime, I am currently looking at a variety of ways to handle my portfolio until it does.
I am gradually letting go of the idea that I can rely on it for a long term income any more and accepting that my plans, whilst good for a while, haven't panned out. As frustrating and as hard as it is to accept this, especially after the hard work I've put into it all over the last five years, I feel a lot better now that I have. Although I will still make a profit when I sell up so I'm hardly in a position to complain.
As Charles Darwin said 'It is not the strongest of the species that survive, nor the most intelligent but the one most responsive to change". So I'm changing.
Lindsey
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Sign Up14:40 PM, 29th May 2017, About 8 years ago
Reply to the comment left by "Pamela Potter" at "29/05/2017 - 13:44":
All fair points, Pamela. I know it's not going to do any good but just needed to get it off my chest. For me it was a bad decision - I am selling at the worst possible time and I will lose pretty much all of my pension. But there are many worse off - and as I have never given up work (or wanted to) I do at least have a fighting chance of being able to keep my mortgages paid until they sell. I know many are not so lucky.