Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Gromit
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Sign Up13:51 PM, 11th February 2017, About 8 years ago
Reply to the comment left by "Pamela Potter" at "11/02/2017 - 13:36":
Briiliant letter.
Shame Barwell ducked answering most of the points, but then he is politician.
Kate Mellor
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Sign Up14:11 PM, 11th February 2017, About 8 years ago
That's interesting that you've had such an opposite experience to us. I wonder if it's an area mindset thing, or a lack of suitable properties in your area that makes people want to lock in, or simply a different tenant demographic. It goes to show what a tricky job govt has got in trying to legislate for the whole country when the market forces in different areas can vary enourmously.
Colin Marshall
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Sign Up21:30 PM, 11th February 2017, About 8 years ago
Reply to the comment left by "Kate Mellor" at "11/02/2017 - 14:11":
Indeed Kate, agreed. I do encourage the longer let myself mind by discounting for longer commitment as this works better for me than any voids or keep changing tenant and paying out fees.
Michael Barnes
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Sign Up22:09 PM, 11th February 2017, About 8 years ago
Reply to the comment left by "Monty Bodkin" at "11/02/2017 - 13:38":
In my experience most tenants do want long term security but do not want to commit to having to stay for a long time, as their circumstances may change (e.g. increase in family size; redundancy).
On this basis I can understand the idea of landlords committing for a long term whilst the tenant can get out early; the landlord can reasonably easily find a replacement tenant (or if he can't then he has the wrong property), and with a good tenant he is no worse off than if it were a 6-month tenancy that continued for 3 years; the tenant may need to move to find a new job or to get a property that is suitable for increased family size. It is with the 'bad' tenants that landlords may be at a disadvantage, having to rely on S8 and court appearance rather than fast-track S21.
Appalled Landlord
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Sign Up17:55 PM, 12th February 2017, About 8 years ago
Reply to the comment left by "Pamela Potter" at "11/02/2017 - 11:53":
Hi Pamela
That is an excellent reply. I think you should put your email conversation on the main thread so that everybody sees it.
Whiteskifreak Surrey
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Sign Up13:14 PM, 13th February 2017, About 8 years ago
Reply to the comment left by "Pamela Potter" at "11/02/2017 - 13:36":
Well done Pamela,
i sent something similar and did not even get a "p..o.." rely (excuse me my French!)
NewYorkie
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Sign Up15:16 PM, 13th February 2017, About 8 years ago
Reply to the comment left by "Pamela Potter" at "11/02/2017 - 11:53":
I received exactly the same reply, and sent this in reply:
Dear Gavin,
Thank you for taking the time to reply.
Yes, this is a campaign, but not from one particular organisation; it's from every private sector landlord whose livelihoods and pension funds are being destroyed by this Government. I cannot, and would not stop it. If someone was systematically destroying your livelihood, what would you do?
The point I wanted to make is it is clear you do not understand the private rented sector and the increasing challenges it now faces. The thrust of your comments is aimed at private sector landlords, and the 'smaller' landlords in particularly. Why them? Because s.24 is deliberately targeting them and not the big, unaccountable Ltd property companies, and it is only the latest in 'attacks' on that sector.
The social housing sector already cannot cope with the demand, and falls back on the private rented sector. Yet, we are pilloried for renting out our properties to social housing tenants, and having the audacity to require them to pay rent! When they don't, because they receive their benefits direct and spend the money before paying their rent, we have to evict. Even then, it can take months, and we are not receiving rent.
When s.24 really starts to bite, you will see far fewer private sector landlords, and far less available housing. However much is built, it will never be enough. You are the Housing Minister. Please demonstrate that you really do understand the problems and do something to help. Unless, of course, you don't want to upset the 'bash the landlord' lobby!
Gromit
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Sign Up16:20 PM, 13th February 2017, About 8 years ago
Reply to the comment left by "Lou Valdini" at "13/02/2017 - 15:16":
Like most MPs he is toeing the party line, not rocking the party boat, and not queering his pitch in case he loses his post/jeopardises being promoted (and losing out on lucrative non-exec Directorship when he leaves office).
Jennifer Aniston
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Sign Up19:17 PM, 13th February 2017, About 8 years ago
In response to Gavin Barwell's irritating email response, I have sent him this:
"Dear Gav
Thank you for your response and your suggestions on how to cope with the current and continual onslaught on the private rental sector landlords, of which I am one. I will now begin the process of developing a thick skin. Your suggestion was most useful and gratefully received.
I will assume that, as a career politician, you have already developed a skin thicker than a crocodile's backside and won't mind if I return your kind gesture of a suggestion or two as to how you might manage your own future financial security. It's only fair I think and you can thank me later.
As I'm sure you already know, why wouldn't you? On 10th February Prime Minister May met with a career landlord and senior campaign supporter, Gill Alden who, laden with real facts, not the '1 in 5 landlords will be affected' kind of facts that have no basis in fact, but real facts of the type that can be verified by financial and housing industry experts and history (specifically Ireland, 2009) and had, what she describes as, a very productive meeting. She was met by a Theresa May that was very receptive to what she had to say and confirmed that she is now considering her position on the government's approach to private sector landlords. But, as I say, I'm sure you already know this.
Please rest assured my advice is not based on the collective opinion of politicians as ruthlessly ambitious machiavellian shapeshifters; as I private sector landlord, I am more than experienced in the frustrations of being publicly and unfairly maligned and misrepresented as a money grabbing heartless negotiator for the purposes of exploitation (one thick skin on order, thanks again). No, my advise is purely motherly and based on the fact that, in truth, I cannot resist a babyface and am keen to ensure that, in order for you to maximise your career potential in Prime Minister May's next cabinet re-shuffle, you prepare by broadening your reading on the housing subject and have a little bit more in your arsenal than a '1 in 5' quote and a couple of Shutterstock photographs of some Dickensian children living in squalor (which you can probably download for free from the Shelter website but don't tell them I told you). And to help you along the way I have attached a taster report for your consideration although it does include a rather impressive bibliography which will point you even further in the right direction. Although, if your computer is not able to open the attachment, Prime Minister May already has it so you could always ask her to share.
Thank YOU for your time. And good luck with your career. We are all watching with great interest........... through our fingers.............. with one eye shut.............. from behind the sofa.
Regards
Pam"
Would love a reply but won't hold my breath.
Gromit
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Sign Up0:21 AM, 14th February 2017, About 8 years ago
Reply to the comment left by "Pamela Potter" at "13/02/2017 - 19:17":
Love it ?