Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Lee Pye
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Sign Up16:25 PM, 12th April 2013, About 12 years ago
Regardless of any regulatory issues of taking this path, I think it is a recipe for disaster !
The damage caused by the discharge of sprinklers would be tremendous and would leave you open to all sorts of claims for the tenants' personal possessions, every time the sprinklers go off. Given the nature of student lets on the whole, I cannot help but think that this would be frequently.
The cynic in me thinks that every time one of them has a broken iPad, laptop, tv or anything else for that matter, the sprinklers would be mysteriously activated. Much in the same way it would by somebody 'having a laugh' when there's a house party in full flow ! That of course doesn't even include the times when one of the tenants accidentally sets fire to the toaster or leaves the oven on and the door open etc...etc.
I'd be interested to see what path you eventually take, but if it was me, I'd be taking the pain of the ceiling upgrade now and not having to live with sprinkler issues forever. Maybe you could even incorporate some degree of sound proofing into the scheme as well if your budget would stretch to that ?
Lee Pye
Mark Crampton Smith
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Sign Up17:10 PM, 12th April 2013, About 12 years ago
What happens when one of your tenants burns the toast?
Gilly
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Sign Up17:55 PM, 12th April 2013, About 12 years ago
Be thankful you do not live in Wales, otherwise you would have no choice. These sprinkler systems are becoming law after September of 2013 in any new build or major renovation project (personally I am going to stop doing them after this time.) This is all because one woman (I am sorry to say, as I normally favour women in positions of power) who used to be with the Fire Brigade, decided in her wisdom to pursue this path. A consulation document notes that the cost and improvement in statistics for deaths is minimal, but depite this damning result, the legislation went ahead and good old Wales proves yet again that they are the first to insist on even more legislation at a time when they are crying out for more private sector accommodation. Some strange statistic has been bandied about that it will possibly save 8 lives a year - rather less than lightening attacks I believe.
Forgive my sarcasm, but although I thoroughly applaud safety and high standards for rented accommodation, I really believe that it is going too far. My tenants are living in much safer conditions than I live, or any of my friends for that matter and although statistics continue to suggest that tenants in 3 story houses are six times more likely to die in house fires, I have read in various documents or fire safety that this is completely untrue and you are now more at risk in a single family home. This is especially so since no smoking regulations and the legality of gas certificates, since when no comprehensive report has been issued.
I have been told by various experts at recent landlord meetings that the cost enviseaged by the Welsh Assembly will be about £1500 but if that avoids changing Victorian doors, alarm systems etc there can be a saving. However, the Water board are now insisting on special connection measures which will cost a further £1500! I made some enquires some time ago, as I wanted to keep my beloved doors and the cost without the water board problems appeared to be more in the region of £3000. (By the way I kept my doors without installing sprinklers, after going to a tribunal, as there is a little used regulation of low risk housing which many hmos fall into - do look it up).
The only plus point is that they do look fine - quite unobtrusive, smaller than smoke alarms and probably wouldn't be noticed by most tenants. They operate separately in an individual room - rather than it appears on tv programmes where everything is deluged. Many companies in Wales have already fitted them in readiness and the cost has improved. It is just this sort of thing for which grants should be available (and preferably not paid for out of reduced utility bills - as with the Green deal, which again I would not countenance - I just get on and install these measures myself at my own cost - call me foolish, but I really can't be bothered and can rarely wait for it all to happen). Any fire officer thinks they are fab.
OOoooh that feels better - a lot lighter in the upper torso region......
Mark Alexander - Founder of Property118
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Sign Up18:04 PM, 12th April 2013, About 12 years ago
@Gilly - I'm pleased that our forum has been a place for you to vent and thank you to you and Lee for making this thread a very interesting thread.
Tom Doolin
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Sign Up18:05 PM, 12th April 2013, About 12 years ago
Jon. If you have high ceilings then you may be able leave the original ones where they are to protect their architectural integrity. Get your builder to put a timber framework about 10cm below the coving. Fix the plaster boarding to this frame and have it skimmed. I have done this in a number of properties. I've been charged around £300 all in for ceilings of approx 16 sq m.
Yvonne B.
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Sign Up18:50 PM, 12th April 2013, About 12 years ago
DON'T PANIC - I had the same problem - there's a fairly easy and cheap solution.
I believe the fire regulation is to make the fire proofing between flats 1/2 hour.
You can acheive this by overboarding your floorboards in the rooms above with basic cheap hardboard! This achieves your 1/2 hour and is very good for carpeting straight over!
Yvonne B.
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Sign Up18:59 PM, 12th April 2013, About 12 years ago
Please find below details from;
http://www.north-herts.gov.uk/guide_to_fire_protection_in_homes_in_multiple_occupation.pdf
6E: The Upgrading of Floors and Ceilings
The floor and ceiling construction between floor levels in any house in multiple occupation must
be able to resist the spread of smoke and flame from any fire.
1/2 Hour Fire Resistance
Confirm construction to be a minimum of 25mm square edge softwood boarding on 75mm x
50mm (7” x 2”) softwood joists under drawn with 16mm (3/8”) lath and plaster in sound condition.
Over lay all floorboards above ground floor with minimum 4mm dense hardboard to total floor area.
Further information is available in Building Research Establishment Digest 208,
“Increasing the Fire Resistance of Existing Timber Floors.”
Other specifications are available and reference can be made to manufacturers’ detailed specifications if supported by detailed fire test documentation.
Chris Hayden
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Sign Up20:44 PM, 12th April 2013, About 12 years ago
I would challenge the comment that says 'it would only save 8 lives a year".
If it was his child/brother,friend, that was saved, I guess he would not think it such a trivial survival rate.
And comparing a fire, which is usually started by occupants, to random acts of lightning strikes, shows a gross misunderstanding of the situation.
Sprinklers are normally hidden from view and protected by a thin covering.It would take flames of a certain ferocity to melt the cover and activate the sprinkler. If this was to happen I would suggest that computers and personal possesions are pretty much history any way, so again this seems a mute point to make.
They are not set off by ovens being opened, or candles burning ect ect.
The amount of water that is dispersed is not as drastic as people think. There may be some water damage to rooms below but again I would make the point that this is a far more acceptable situation to be in, than letting a fire burn unchecked and possibly killing someone, while awaiting the fire brigade, who will spill thousands of gallons of water onto a fire anyway.
At the end of the day fire is rare, but that is no reason not to be ready for it and the devastating effects on your tenants and the aftermath that will effect your business.
If there is a fire there is going to be smoke damage.There is going to be water damage. Some insurance companies offer discounts for properties with a sprinkler system.
There has never been a death in a property with a fully functioning sprinkler system.That is a pretty impressive statistic.
Much more interesting than people killed by lightning strikes each year.
If you are in the business of housing people, whether you like it or can afford it, you are also in the business of protecting those people to the best of your ability! FACT!
There are other ways of making your property meet fire regs so I would always look at those first but for complete peace of mind sprinkler systems cant be beaten.
The only way things get better and safer is by pushing the boundaries.
Yvonne B.
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Sign Up21:08 PM, 12th April 2013, About 12 years ago
Envirograf also do a fire retardent paint which you can paint onto lath & plaster ceiling to achieve 1 hour fire resistance.
Paint is expensive but labour is cheap and minimum disruption to tenant, you can just plastic sheet their stuff, no need to move everything out.
http://www.envirograf.com/brochures/Fire_protection_coatings.pdf
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Mark Alexander - Founder of Property118
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Sign Up21:34 PM, 12th April 2013, About 12 years ago
@Yvonne, I spent quite a lot of money modernising my home a few years ago and even went do far as adding air conditioning. No sprinkler system though. Have you had one installed in your home and if not may I ask why not?