Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up13:50 PM, 29th November 2011, About 13 years ago
If buy-to-let landlords are no longer able to provide comfortable and affordable accommodation for tenants due to this ridiculous proposed legislation because they are unable to get mortgages will the council be able to provide suitable accommodation for tenants? I think not - they have hardly any housing stock left.
I have been a buy- to- let landlord for a number of years and have not as yet made any profit so I fail to see how some people who have commented on here perceive landlords as parasites. There is nothing left to put in my pocket once the repairs, maintenance, insurance and safety checks are paid.
Sometimes I feel as if I am running a registered charity. I have always treated my tenants fairly but if only the same could be said for them.
Thankfully the majority are OK but many are out to cause hassle from day one either trashing the place or failing to pay rent.
Sadly there is a section of society that will always remain at the very bottom because they do not attempt to better themselves but merely rip off money from those they wrongly assume can afford to loose it. I have often had to borrow money to pay my mortgages because tenants have failed to pay the rent and it continues to be a daily struggle.
The landlord/tenant relationship should ideally be one whereby both gain something; i.e. the landlord gets his rent to pay the mortgage and the tenant has a suitable place to live because for whatever reason he chooses not to buy his own house. Neither party should lose because of being taken advantage of by the other.
Of course there are bad landlords and there are bad tenants just as there are with anyone else in society but in my general experience it is the tenants who are often the parasites - knowing they can get a free ride and get away with it. They milk the system for every penny they can get and with the housing allowance paid directly to them nowadays they can easily rip landlords off even more and get a free roof over their heads into the bargain when quite frankly some of them do not deserve a dog kennel.
I would like to see better legislation that protects both good landlords and good tenants from those who are bad rather than landlords be bombarded with silly and badly thought through legislation which is detrimental to those landlords like me who are providing a public service by supplying people with a decent place to live.
Mark Alexander - Founder of Property118
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up12:17 PM, 30th November 2011, About 13 years ago
What are your thoughts on the following thread?
http://www.property118.com/index.php/the-property-boom-of-2012/21545/
I'm sure it must have been inspired by the EU debate here.
Mary Latham
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up16:52 PM, 30th November 2011, About 13 years ago
It is great that over 10,000 people have read this post but it is not so great that there are only just over 2000 signitures on this important petition. In order for this to be debated in parliament there needs to be 100,000 signitures. If it is not debated it WILL go ahead.
The Enlish are known abroad as a nation of moaners who dont actually do anything other than moan, can we please show that this is wrong AND SIGN THE PETITION TO GIVE US A CHANCE OF STOPPING THE EU FROM KILLING BUY TO LET BORROWING
http://epetitions.direct.gov.uk/petitions/22767
Just click the link and follow the simple instructions it takes just a couple of minutes.
Mark Alexander - Founder of Property118
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up17:01 PM, 30th November 2011, About 13 years ago
Well said Mary, we also need all Landlords to tell all other landlords they know. The "Sharing is Caring" buttons make this very easy to do. They are just below the main article.
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up11:11 AM, 5th December 2011, About 13 years ago
I WILL NOT SIGN THIS PETITION - THANK GO FOR THE EU AT LONG LAST
Here I am diligently saving for a deposit and already it seems futile because of all these blasted BTL's swallowing the entire market which means that even if a lender agrees I cannot find the property I want because every one is taken by these damned But-to-letters.
Why should I be kept out of the market?
Why should the housing market be a closed shop?
When looking for a rental flat recently in London every ad I answered turned out to be some snivelling, cynical, greedy little offshore property company, squirreling away rent to the Cayman Islands and dodging taxes. It is DISGUSTING.
Free the housing market now. With a housing crisis now firmly taking hold in the UK and the lowest level of home building for 80 years there should be an Act of Parliament banning anyone from owning more than ONE home for rental so people have the right to buy their homes.
Otherwise Britain will end up a nation of homelssness and renters, stripped of the financial security that a home provides. The EU is absolutely right for once and even if it is a pact with the Devil I would gladly throw away all my Euro scepticism in exchange for landlords being booted out.
People who support this article bemoaning the EU proposal are just plain greedy. They want house prices to rocket upwards so that THEY make cash, to hell with everyone else. They've learnt nothing from the asset bubble lessons of the financial crisis and want everything for themselves.
We cannot afford this kind of rank selfishness in society any longer.
Mark Alexander - Founder of Property118
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up11:21 AM, 5th December 2011, About 13 years ago
Hi Nick
Thank you for sharing your opinion but I'm sorry to say, I do not follow your logic.
The offshore companies that you speak of do not require buy to let finance and even if they did, their chances of obtaining it are extremely minimal.
The other point I would like to make is that Germany are the strongest country in financial terms in the EU and yet they are a nation of renters. The Greeks, on the other hand, are a nation of home owners.
Please rationalise that.
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up22:56 PM, 5th December 2011, About 13 years ago
So will that mean that it will be difficult for newby investors to get into the private rental market?
That would kill a dead market (lol) and leave only existing landlords eligible to buy properties because they have a proven track record. The problem I see is that nobody wants to lend to us, the existing proven landlord, they want people with less than a handful of houses and a full time job with a good sallery. It would do more than kill the market............ its women and children to the slaughter, leaving men to reproduce and keep the existence of mankind alive.......... O'dear
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up8:36 AM, 7th December 2011, About 13 years ago
Well quite simply Mark you just didn't read my post properly, did you? When did I say BTL parasites needed funding? Ready for the answer?....
I DIDN'T.
The point I was making was that they gobble up all the properties so that none of the ones you want to buy are available and they never sell. That is what I am saying. The fact is there is no "Housing Market" any more and I wish people would stop using that phrase. If there are no apples to buy there is NO apple market. In order for a market to exist there have to be avilable products for sale.
I have not seen A SINGLE "FOR SALE" sign against a residential property since I came back from the US in 2009. Retail properties - yes. Residential ones NO.
And when I ran around London recently looking for a rental, ALL 20 odd properties I viewed were run by offshore property companies including dozens of Arab ones because we're the only country dumb enough to let them all in. They keep their properties in rotten condition, never repair anything, neglect their tenants and charge exorbitant rates.
Well done EU, that's all I can say.
As to the Germans renting, if I lived in a country that had its economic act together and looked after its elderly I wouldn't need the security of my own home. That's why they can rent. They know they'll always be employed and they know they will be very affluent come retirement and German elderly care I bet is the tops.
But I don't live in a country like that. I live in Rag Bag, Third Rate, Miserable Britain - overrun with immigration, chronically overcrowded, very badly managed by governemtns of both colours with militant unions hell bent on wrecking the whole nation if they can get rich off it. A little different, yuh? In that environemnt you need SECURITY. And in Britain there is only one place to get it - BUY A HOME...FAST. Germans don't - they have security naturally built into their colossal economy (and they run the EU anyway)
In Britain you buy a home to pay off the mortgage by the time you retire so that you are comfortable in your retirement.
Oh dear! - the offshore BTL's have taken them all. Well, then I guess I'll have to hunker in some crappy retirement home with abusive staff then.
Trust that answers both your points squarely.
Mark Alexander - Founder of Property118
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up13:43 PM, 7th December 2011, About 13 years ago
Thanks for sharing your perspective Nick. The world would be a very boring place if we all shared identical opinions. It is opposing opinions that makes discussions like this so interesting. What does everybody else think about what Nick has said?
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up0:02 AM, 8th December 2011, About 13 years ago
HI Nick,
As Mark pointed out, you do in fact refer to these offshore landlords as "buy to letters", with the expression "offshore BTLs" . He was also correct I'm sure in saying that they do not need Buy to Let mortgages from anyone to purchase their properties, they have plenty of cash available to deploy in the most tax efficient way that suits them at any given time. Buy to Let mortgages have on the contrary democaratised the process of becoming a landlord, enabling ordinary working citizens to buy and manage properties where it would have been simply inconceivable previously. Most private landlords are not significantly different from the people we rent to, in fact most of my tenants are better off than I am in terms of disposable income, lifestyle, and peace of mind, and that includes my benefits tenants. One of them has had two foreign holidays this year with her three children, a much bigger telly than me, and has gradually asked me to remove all my furniture while she replaced it all with brand new stuff. I meanwhile have had about four holidays in 35 years of full time work, and am sitting on a sofa which one of my other professional tenants decided to throw out when they moved into the showhouse furnished home of their dreams which I was able to provide for them. They still have their own home elsewhere which they in turn rent out, and have no desire to buy another one for the time being, as it would only tie them down. Most of my tenants are nice decent people who get on fine with me, they know where I live, and know that I will deal promptly with any problems, unlike these faceless, disinterested multi millionaires who will become the main type of landlord again if the BTL mortgage disappears. The few tenants who might try to characterise me as a bad landlord are the ones who think I shouldn't harrass or stress them out by having the nerve to enquire of them when the rent for the last three months might be forthcoming, while demanding instant repairs for self inflicted breakdowns of non essential items without a please or thank you, and then being too "busy" to make themselves available for the repair man, or too lazy to get out of bed when he turns up at the agreed time of 11.30 am. They are the ones who think all landlords are millionaires, and see themselves as our poor exploited victims.
Your experiences in the London property market are bound to be vastly different to most of the rest of the country. It may as well be another planet, and I pity anyone of normal working status who needs to get by there. However, out in the real world I see plenty of properties in all price bands for sale, but the cheaper ones often don't sell as quickly as the expensive ones. Not sure of the reason, but I think it is partly due to the large deposits required and partly due to the fact that even first time buyers these days aspire to start on the third rung of the housing ladder in a luxury riverside apartment or new build three bed detached, instead of a small affordable flat that they could do up to add value and wait a couple of years before moving on.
Owning a property outright by the time you retire does not necessarily give you security in old age. You could own the house but have not a penny in savings and only the basic pension, so you'd have to sell the product of your life's work in order to eat. If you have to go into care, you will have to pay for almost everything yourself which again means selling your house and your children's inheritance. Average care home costs are about £3000 per month, more than the take home pay of my husband and I put together working full time. If you have rented all your life and have no savings, you will be eligible for maximum support to get by. No wonder many people make the perfectly legitimate choice to rent with no ties and spend their money on having a life.
Incidentally, how do you know all those "20 odd "properties were owned by "dozens of Arabs", or did you just make that assumption because they were being managed by agents, therefore they must be? Letting agents up my way don't tend to give out that much information willy nilly. Just wondering.