Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
james briscoe
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Sign Up1:34 AM, 23rd June 2016, About 8 years ago
I'm shocked to see most landlords here want to leave the EU! Have any of these people actually done their OWN research? Anyone taken a look at the EC Treaty to verify what the campaigns are saying? I would have thought landlords were the kind of people who were used to going to the primary source...maybe that's why they end up having so many issues! From a practical point of view, do these landlords really want to reduce the supply of tenants in the UK & reduce investment (potentially the value) of their portfolio?
Paul Shears
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Sign Up6:30 AM, 23rd June 2016, About 8 years ago
Totally ignore all UK media.
Check out Stefan Molyneux lectures on Brexit on YouTube.
Then check out Paul Joseph Watson on the same subject on You Tube.
Also just stop and think of the utter incompatibility of different cultures imposing their will on each other through devolution of the little power that each culture as still further.
Then think about the far greater incompatibility of inferior cultures imposing their values on superior cultures without any hope of assimilation due to the sheer numbers involved and the time scales involved.
I'm off to vote at the age of 62 for only the third time in my life.
Konstantin Matveev
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Sign Up6:57 AM, 23rd June 2016, About 8 years ago
Reply to the comment left by "Paul Shears" at "23/06/2016 - 06:30":
Up until just 2 years ago, UK has to have point based programme for "Highly skilled Migrants" as well as easier routes for bright students to remain in the country. It all have been cancelled just because of too many EU migrants coming anyway.
One would think that people coming to UK as "highly skilled migrants" or students would be more desirable tenants than low paid workers coming from EU.
That's my research for you:)
Anthony Endsor
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Sign Up7:06 AM, 23rd June 2016, About 8 years ago
I've just recently been granted a possession order on a property after 9 months of unpaid rent from... errrr...... an EU immigrant.
This may go some way to easing the shock of people wanting to leave :0
Lyndon Whitehouse
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Sign Up8:15 AM, 23rd June 2016, About 8 years ago
In the words of BILL CLINTON - 'it's the economy STUPID'!!!!
I think it's widely accepted that we will enter a recession on BREXIT and the economy will shrink, but for how long?????
I'm not going to vote for a recession!
Despite all the rhetoric about taking back control - I do not feel governed by anyone other than our own government. All other EU legislation is made with us a part to it, we're at the table and should remain at the table!
This thing isn't perfect by a long straw, however, going forward there are many challenges that our kids and grand kids will have to face. One being migration! I can hear the shouts 'OPEN BOARDERS - FREE MOVEMENT'. Well I get it that people don't like the fact that 500 million people from the EU can access the jobs market here, but why do they want to come?
We are the best country in the world, English speaking, safe, with a booming economy. We have achieved this status from within the EU. Such is the growth in jobs that migrants are needed to sustain growth, man the NHS and other care industries.
If we think migration is a problem now, wait till global warming really bites and migration is being driven by lack of food and water. This is where my thoughts go to the next generations. To deal with what is coming, I am of the opinion that we are better placed In than OUT!
I'll finish on this - who knows the most about the EU and it's faults and advantages? The men, who whatever you think of them, have achieved the highest office and have sat at the table! David Cameron, Gordon Brown, Tony Blair and John Major. I'm not cynical, far from it and again I say, regardless of what you think of these men, they have been there and done it! I do not believe that these people would want to sell us down the river.. They all say better IN that OUT
I'm off to vote REMAIN now for a safer more prosporous future!
Paul Shears
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Sign Up8:32 AM, 23rd June 2016, About 8 years ago
We have totally screwed up our own social structure and trying to delay the inevitable pain that we need to go through to will only make it worse later. I (May) have a great deal to lose personally by voting out but it's the responsible thing to do.
With regard to blind faith in our leaders because they have been at the table, well why is it that the "democratic" discussions held by these people are in private. Why not stream these discussions in real time on the web?
Check out Yanis Varoufakis on you Tube who has been sitting at these "high tables".
Having been well and truly stabled in the back by his own "leader" he is touring the west trying to educate people as to what really goes on in these institutions.
Stan Barlow TEE LTD
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Sign Up8:41 AM, 23rd June 2016, About 8 years ago
INDEPENDENCE DAY 2 [RESURGENCE] the new movie: is released today!
It was 20 years ago that first film was released. We were THEN happy with our business & trading relationship within Europe not knowing what was to come?
Is it some sort of message that the new film is released today?
You know what to vote and the STAY's serial hysteria has convinced many people to do a Moody Blues `GO NOW'.
Paul Hickson
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Sign Up8:55 AM, 23rd June 2016, About 8 years ago
I believe there really is strength in numbers whether in trade, jobs, security and borders that a vote to leave can never achieve. 'Leaving' really would be risking everything especially as there is no credible economic or political plan if we do so. None! Our union of European countries has helped keep the peace and balance of power in a continent long damaged by conflict and tyranny - I want to keep it that way and I know my father (WW2) and my grandfather (WW1) would want that too. I believe it is better for Britain to be inside the EU, leading, reforming and making the rules, rather than being outside and powerlessly having to submit to them.
I don't want to put the unity of our country at risk by pushing Scotland towards the exit door. And I'm concerned about the consequences for northern and southern Ireland too. The EU is a rational response to globalisation whilst the campaign to leave represents the worst aspects of a 'Little Englander" mentality. That's not for me!
I honestly believe the case for 'leaving' is a smokescreen of fantasies, wishful thinking and half truths. Despite some of the valid criticisms we have of the EU, I believe the case for remaining is still positive and compelling. I'm not going to give up on Europe by voting to deliberately damage Britain's economy and blight our future for at least the next decade.
RebeccaH
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Sign Up9:11 AM, 23rd June 2016, About 8 years ago
Over the last week I have felt, for the first time, that support to remain was the stronger as some of the real economic facts have finally started to come out. The migrant 'issue' that has been central to discussion for so long is a blip compared to what we stand to loose if we leave. As a 'migrant' myself for 20 years (from UK to the Netherlands - currently the 2nd biggest investor in the UK), I have only ever seen the benefits of the UK being in the EU, - something that perhaps is easier to see from the outside looking in.
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Sign Up9:27 AM, 23rd June 2016, About 8 years ago
Based on what I KNOW as opposed to what I've been TOLD other people THINK MIGHT happen either way I am still undecided. However the latest thing I read (and I have read LOTS) has (I think) decided me to vote to REMAIN ( altho I will walk to the polling station with my other half who, I'm pretty sure, still plans to vote LEAVE so therefore of course we will simply be cancelling each other's votes out).
So what did I read?
How you can vote ‘Undecided’
If you’re undecided you’re not alone. Many people know the issues are complex, and the outcome is genuinely un-knowable. Therefore it’s hard to decide.
You may be attracted by the ‘leave’ campaign’s appeal to our sense of strength and independence as a nation. You may also be attracted by the ‘remain’ campaign’s desire to sustain our economy through existing international alliances. Perhaps your longer perspective on history allows you to see both sides in a way that younger people cannot.
Here’s the simple argument, which few seem to be making, that gave me the fullest confidence how to vote on Thursday.
And there followed a pictogram (I can't see how to post that) which detailed how if we vote OUT we're out and that's it until every single other member agrees we can change our mind, wheareas if we vote REMAIN there will still be other opportunities along the way to change our mind and want leave at any time in the future when it can be simply be decided by an act of parliament
So OUT, it seems to me, is a once-in-a-lif time decision with no going back for those who are fully confident about their choice, know the risks and believe they are worth taking, but REMAIN makes sense for those of us who are undecided.