Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Robert M
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Sign Up8:42 AM, 17th September 2015, About 9 years ago
If fitting a new shower, I always opt for an electric shower of at least 9.5kw, as anything below this does not necessarily give sufficient hot water in winter (when the input water temperature is lower). Unfortunately, many people install showers of a lower power rating on a 6mm cable, but a 9.5kw shower has to have 10mm cable, so it is sometimes necessary do do some re-wiring of the shower circuit. In all circumstances you should use a qualified electrician (even if you could do the job better yourself) otherwise you are breaking the law and possibly invalidating your buildings insurance.
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Sign Up10:56 AM, 17th September 2015, About 9 years ago
Ethical Man
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Sign Up18:06 PM, 20th September 2015, About 9 years ago
Having both an electric shower and boiler fed shower makes it easier for couples to shower together - and the indulgent singleton may also use both at once. This brings more wear and tear overall, but happier tenants....
I am in the process of buying a place with a 15 year old ordinary (non-combi) boiler (it has a hot water storage tank). There is no shower. I think I could use a shower with this boiler if I installed a water pump. How would this compare with a shower from a combi boiler?
Thanks
Paul Shears
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Sign Up18:43 PM, 20th September 2015, About 9 years ago
Hi there
You need to do some research on the internet regarding installation options.
Most electric showers have to be fed from the mains to get enough pressure.
However I faintly real that at least one electric shower has a pump built into it and can be fed from a cold water tank under gravity.
I suspect that if you take the same feed from a hot water tank which has pressure derived from a cold water tank above it, there would be a danger of the water being too hot for a shower. On the one hand the water in the boilers hot water tank would have to be carefully restricted to be beneath the temperature required from the shower. On the other hand if it were above this temperature there would be no means of cooling it down by adding cold water.
In my humble opinion your commendable thinking out of the box, is making the whole installation too complicated and potentially putting the shower user at risk.
I would have two separate showers. This would give resilience. It would thus also avoid the problem that I had last year when I rang seventeen plumbers before I could get one to come out to fix the boiler. The tale is painful but I lost over £350 and he failed to fix the boiler.
Ethical Man
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Sign Up0:54 AM, 22nd September 2015, About 9 years ago
Hi Paul
Thanks for your reply. I don't understand why you say 'On the other hand if it were above this temperature there would be no means of cooling it down by adding cold water.' So I assuem I would connect the hot and cold to a standard thermostatic shower mixer. Would it not be the case that either a) the cold water would have enough pressure when coming from the header tank in the loft or b) I could also pump it (pumps commonly can serve more than one pipe) or c) I could run it off the mains.
I will have a place with a standard boiler and so need to understand how to fit a shower with it, regardless of whether I also fit an electric shower.
Cheers
Joe Marshall
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Sign Up8:43 AM, 22nd September 2015, About 9 years ago
Types of shower for domestic purposes:
You have 4 options:
Electric:
Fed from mains pressure cold water. But obviously requires an electric cable to the shower complete with the correct size cable and adequate electric circuit protection – RCB etc.
From a combi boiler:
This would also be from mains pressure – mains pressure hot and mains pressure cold water pipes to a thermostatic mixing shower.
From a storage tank (gravity fed with a header tank):
This can get complicated as there are numerous options to overcome this situation, but the key thing to remember is to have equal pressure to your thermostatic shower mixer valve from the hot and the cold water, and also non return valves if you have mains pressure cold and tank fed hot. There are hundreds of booster pumps on the market so it’s best to seek advice from an experienced engineer to decide what’s best as the combinations of hot water storage and header tanks can be endless.
Usually I would fit a twin hot and cold booster pump on the hot water pipe flowing from the cylinder and the cold water supply from the header tank. Again this could be different for every situation.
From a storage tank (mains pressure fed with an unvented kit):
This is similar to the combi boiler set up as you would just run a hot and cold to the thermostatic shower mixer and the shower would be mains pressure fed both hot and cold.
There is little need for a booster pump on this set up unless your water pressure is low.
On the applications where you use a thermostatic mixing valve, don’t worry about the storage temperatures in the hot water cylinder as the thermostatic valve will control this to an acceptable level for the shower user. And they usually fail safe, if the valve breaks or water pressure drops it will only put cold water through it so no risk of scalding.
Key things to decide what’s best to do in all shower situations:
What is the water pressure nearest the outlets where you want to put the shower?
What is the flow rate? A lot of things can affect flow rate like the size of pipes, number of bends and elbows etc?
The allowance of diversity – if there is more than 1 shower installed in the property what will happen when all of them run at once.
Any situation can be overcome usually very simply with either a whole house booster pump or a local one to the shower or whatever you want.
Hope this helps!!
Joe
Roger Rabbit
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Sign Up12:19 PM, 22nd September 2015, About 9 years ago
An electric shower is ok it can get you about 5 litres per minute of flow rate which is ok however most people would be a lot happier with 10 liters per minute flow rate which would mean a 20KW shower but anything above 11KW is quite rare
However thinking this though why don't electric showers have mini water tanks. A 5 litre tank pre heated to allow 10 litres per minute flow rate for about 6 minutes. The user would need to hit a pre heat button and wait 3 mins before starting the shower but it solves the problem nice and easy.
Should be easy and simple to do it would not be much more complicated or costly than a kettle
Jim
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Sign Up23:02 PM, 25th September 2015, About 9 years ago
Hello Robert,
You can install a 9.5kw electric shower on a 6mm cable and pass all regs, max length of cable run though is about 23 metres due to volt drop. Don't let the sparky's tell you it can't be done, phone the NICEIC and they will confirm it. If you have a 10mm cable then go for a 10.5Kw shower unit.
Always put both electric shower unit and thermostatic mixer valve off the boiler in a rental property as guarantee a boiler will break down. Tenants don't mind having no heating for a couple of days if boiler breaks but they get mad when they can't wash. Always keep a couple of PAT tested fan heaters for boiler breakdowns.
Ex electrician and design engineer.
Robert M
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Sign Up10:57 AM, 26th September 2015, About 9 years ago
Reply to the comment left by "Jim S" at "25/09/2015 - 23:02":
Hi Jim S
Three different unconnected electricians (all NICEIC accredited) within the past 3 years have told me that a 9.5kw shower has to have 10mm cable going to it. I'm sure they can't all be trying to scam me into paying extra for wiring I don't need, so they must have got this idea from somewhere in their training or in the regulations?
Jim
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Sign Up12:30 PM, 26th September 2015, About 9 years ago
Reply to the comment left by "Robert Mellors" at "26/09/2015 - 10:57":
Hello Robert,
I hear what your saying but they are all wrong, it's difficult to get a design engineer electrician. You have to really work hard to find the very qualified electrician. Probably 95% of electricians will give you that answer as they do not know how to do design calculations, providing you have miniature circuit breakers for your protection ie commonly called trip switches then there will not be a problem with disconnection times, or current carrying capacity for a 6mm cable. The problem is volt drop and this is not an issue if the length of cable run is less than about 23 metres. I can't remember the exact length of run and I'm not about to do the calculation.
Phone up the NICEIC and ask for their technical helpline, they don't like speaking to you because you are not a registered electrician with them but if you explain then they usually help you anyway. The problem is that sometimes even the electrical inspectors at the NICEIC will not have the knowledge to answer correctly. I think they should be able to get that one though, as it is fairly easy. The telephone number used to be 08700 130 391 but I've not rang them for a few years.
Let me know how you get on and if you still get a duff answer I'll look into it.