Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Ajay Pamneja
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Sign Up7:45 AM, 17th April 2021, About 4 years ago
This is an opportunity for electricians to print money. It's their 'gold rush' at the moment and they are not letting us down!
I have paid between £80 and £300 for an EICR report. and yes, the price to put right the works varies between electricians. If they smell blood, they will rip you apart. Do some reading and educate yourself with basics. I think NRLA are doing some 'Basic Electricals' course for landlords if anyone wants to take it that far.
These are the unintended consequences of another ill thought out policy of this government. I am all for safety of the properties and tenants, but the rush and deadlines cause their own new 'market' for tradesmen to add pressure for already under-pressure landlords for ever increasing costs.
aga smart
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Sign Up7:49 AM, 17th April 2021, About 4 years ago
What would be about the reasonable amount to pay for certificate, with change of consumer unit, smoke alarm and smoke detector wired in? I have just been paying what they asked around £1000
aga smart
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Sign Up7:50 AM, 17th April 2021, About 4 years ago
Did I read somewhere that plastic consumer unit is legally ok to have?
JGM
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Sign Up8:02 AM, 17th April 2021, About 4 years ago
Reply to the comment left by aga smart at 17/04/2021 - 07:49
Smoke detectors do not fall within the remit of an EICR. There is a legal requirement that each level/floor of a dwelling has a WORKING smoke detector present. All new build residential properties (from late 1980s) will usually have wired smoke detectors fitted correctly. The alarms do have an expiry date. C3 classification at the most as an advisory if anything picked up by electrician, depending upon their thoroughness. But obviously Safety is paramount.
Dixie
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Sign Up8:09 AM, 17th April 2021, About 4 years ago
£250 from my electrician in Gloucester, I found another to do it for £175, still waiting for it to be done
desertfox
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Sign Up8:12 AM, 17th April 2021, About 4 years ago
Reply to the comment left by aga smart at 17/04/2021 - 07:50
Provided a consumer unit is safe and complied with regs when it was installed, its legal. I have several plastic ones still.
The eicr is not intended to judge installations based upon the current regs, but to determine if the installation is safe. Only safety issues should cause a fail. Any others which are related to non-complisnce to current regs are advisories, and should not be used to deny a certificate. That may change in the future however.
However its true that you are at the mercy of the electrician unless you are knowledgeable enough to debate what constitutes a safety issue.
I do think most electricians are honest and busy enough that they dont want to generate extra work, but there are going to be exceptions if it seems to be easy money!
JGM
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Sign Up8:21 AM, 17th April 2021, About 4 years ago
Reply to the comment left by JGM at 17/04/2021 - 08:02
Just to confirm Smoke alarms installed since 3 September 2007 must be mains powered, with all battery-powered fire alarms required to be hardwired when they are replaced.
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Sign Up8:33 AM, 17th April 2021, About 4 years ago
Unfortunately there is no 1 professional body for competence for electricians to register with as there is for gas and this leads to enormous variations in standards and prices. This article is very informative for those who are unsure about what standards are required of Electricians to perform on others properties- https://www.danstheengineer.co.uk/do-you-need-to-be-registered-to-work-as-an-electrician-in-the-uk/
They each seem to have their pet thing to fail a test one eg non sheathing of earth wires inside boxes etc - I had one guy turn up, plug in a testing thing , fail the system, charge me £160 and walked off after 10 mins saying he would work out a price for getting it through - £800 - His report which he wrote was full of erroneous readings which another spark was in shock over- I rang to ask which body he was registered with and he fobbed me of like the cowboy he was. (I check in advance now)
I think Landlords need to come together as a linked force on so many topics as we are being ridden over by all kinds of legislation which we are not being represented on - A professional body where all Landlords pay an annual sub of eg £50 would have been ideal 10 years ago to represent our side, sadly most legislation has already been past and has been very much against the landlords interests- we have been completely walked all over and done nothing about it! I have written to my MP on every single change made in the last 10 years particularly the huge cost of a Licence fee which takes 2 hours to deal with by the Council - in Winchester it has been on average 60% more than the nearest 8 similar cities within 50miles and a colossal 5 times what Oxford were charging !
I am no fan of unions but if we had been properly represented and come together as an industry we might have fought our corner more successfully- the final straw for me is being literally forced to take animals - Please write to your MP to complain about this absolute infringement of our own civil and human rights as owners of the properties esp given we cannot charge any more deposit to cater for the huge costs in sorting out new carpets and repairs following having an animal forced on us. They have completely ignored the timescale for repairs which would mean we cannot follow on immediately with new tenants as organising much of this work could take weeks, weeks of time we will lose rent for .
Bob S
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Sign Up8:42 AM, 17th April 2021, About 4 years ago
There are other detailed threads on this forum regarding EICRs and the qualifications needed to carry out test and inspection.
The bottom line would appear to suggest that a skilled electrician qualified to the current addition of the electrical regulations holding a city and guilds test and inspection certificate together with professional indemnity insurance and able to demonstrate experience by being a member of a scheme (NAPIT, NICEIC,etc) is what a landlord should be seeking. This does mean that the client, the landlord, needs to be strong enough to ask current or new electricians to demonstrate their robustness and qualifications to carry out the works, ie. to do their due diligence. I foresee a time when through accident or incident when the EICR is called into question that a case could be brought against the landlord for having a non-compliant EICR which logically could expose the landlord to the minimum of a fine up to £30,000. Electricians are either ignorant of the landlords responsibilities or knowledgable that fear sells and has the opportunity to take the unwary on a ride.
For the landlord, start with the government website that identifies whether an electrician is registered to carry out tests and inspection, continue to the scheme (NAPIT, NICEIC, etc) websites to verify registration with the scheme, but, and a big but there does not appear to be a way of independently checking whether an electrician holds a current city and guilds test and inspect certificate. Competent persons schemes might show that an individual electrician has experience and knowledge but from my understanding it is not a requirement to carry out EICRs as the competent person schemes appear more to be self marketing operations by the poachers turned gamekeepers.
NICEIC on their website suggest that electricians are invited to ‘identify’ their test and inspect credentials on the government website but it is not mandatory. So an electrician can say to a client that they have test and inspect qualifications but the client will be unsure because they don’t appear on the government website and the credentials cannot be checked back against city and guilds so there is no independent means of verifying whether the electrician is being honest or not.
Landlords are robustly being held in the gun sites but they are not being provided with the means of defending themselves in the marketplace.
In these days of big data it should be possible to independently verify that in this particular instance an electrician has the full set of competencies to carry out the works at a reasonable cost for the landlord who has obligations to fulfil.
After doing all of the above I ditched two electricians due to the rather sidestepping language and directly ignoring the questions I asked. The third electrician Who carried out my EIC are appears on the government website to carry out test and inspect but on the day exposed that his city and guilds had run out but that he was covered by his gold card through the ECS scheme. When the EICR was issued it was accompanied by a scheme statement confirming that the company was registered as an approved electrician and domestic installer, no reference to city and guilds test and expect certification.
Used elsewhere on this particular thread I completely agree that the system stinks!
Saul Smart
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Sign Up9:02 AM, 17th April 2021, About 4 years ago
Reply to the comment left by Chris Bradley at 15/04/2021 - 10:06
Wrong unfortunately.
An electrician acting as the inspector DOES NOT need to be part of a CPS scheme- see the .gov rules.
Most will be. I am and would always advise using one.
I am concerned about misleading, incorrect and to be honest completely BS advice and info I see on these threads from 'armchair experts' purporting to give professional advice its frightening