Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Dennis Forrest
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Sign Up12:08 PM, 27th January 2020, About 5 years ago
Before you even think about challenging the covenant on the grounds that it is unreasonable you may want to consider practical points such as these before you start to incur expensive legal costs.
You have not stated whether the property is freehold or leasehold. If it is leasehold then it will be a complete non-starter.
Is the property detached, semi-detached or terraced? Obviously if not detached neighbours are likely to be disturbed by noise due to increase occupancy, doors opening closing due to increased comings and goings.
If it is freehold have you considered issues like parking if several of the tenants have cars?
Have you considered that once converted to an HMO you may have difficulty in reselling it as a private dwelling house if you make extensive changes to the property.
You will need the property to be revalued before and after conversion to try to establish a base cost for CGT purposes that will be acceptable to HMRC when the property is eventually sold.
blair
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Sign Up16:10 PM, 27th January 2020, About 5 years ago
The wording sounds like its not on. have you checked with planning. I am sure it will need planning permission. HMOs' have rightly fairly strict Building Regs and licensing requirements
Ian Narbeth
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Sign Up17:09 PM, 27th January 2020, About 5 years ago
The restrictive covenant may not prevent HMO use. You should consult a solicitor who can advise fully. However, on the limited information available, HMO use should count as use "as a single dwelling house with appurtenances" unless you are creating bedsits with their own facilities. Dividing the house into flats would be caught.
The restriction on business use is curiously worded. The reference to "visits or deliveries from the property" is odd. On its face it would prevent uses such as a doctor using the property as a base from which to visit patients or as a mail order depot. (I would guess the concern is visits and deliveries to the property but that is not what the clause says.)
Enforcing restrictive covenants is not straightforward and neighbours (as opposed to a developer with houses to sell) may not wish to risk it. Their upside is that an HMO is not created - they might still get a noisy family with 5 kids. The downside is a five figure sum for your and their own legal costs if they don't succeed.
Steve FLS
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Sign Up19:52 PM, 27th January 2020, About 5 years ago
Reply to the comment left by at 27/01/2020 - 12:08
Thank you Silver Surfer, the house is freehold and link-detached on the end of a row of three houses, it has five bedrooms but one is too small for HMO use so will need to convert one of the two attached gagarges into living space, initial discussions with the LA indicate that this would come under 'permitted development ' I think you make a fair point about the impact on neighbours of there being more disturbance with people coming and going but perhaps another family of five living there as a residential house could also generate a lot of activity , at present we have two garages and hard standing for a further two, there is space to the front of the house to create hardstanding for one car to compensate for losing one of the garages. Thank you for pointing out the CGT issue, I will need to address this as you suggest. Your help much appreciated! Steve
Steve FLS
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Sign Up19:55 PM, 27th January 2020, About 5 years ago
Reply to the comment left by blair at 27/01/2020 - 16:10
Thanks very much Blair, I've read the LA website and have a meeting in person with the LA HMO licensing officer this week so should be a little clearer then,your input much appreciated! Steve
Steve FLS
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Sign Up20:08 PM, 27th January 2020, About 5 years ago
Reply to the comment left by Ian Narbeth at 27/01/2020 - 17:09
Thanks very much Ian, my first thoughts about the RC being intended to prevent conversation into bedsits were the same as yours and issue of visits from the house in connection with business use does seem odd.
I thought that the RC is effectively a contract between the original developer / builder and the person who bought the house when new and that the RC remains in place for successive owners, I didn't realise that neighbours could take court action to enforce the RC , I am trying to contact the original developer to see if it's possible for them to vary or remove the RC but the original residential development section of Shepherd Homes has changed hands twice since the house was built in 2007, it first went to Wates but is now with Bovis so will see what they have to say. thanks again for your advice..Steve
Ian Narbeth
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Sign Up9:50 AM, 28th January 2020, About 5 years ago
Reply to the comment left by Steve FLS at 27/01/2020 - 20:08
Steve, STOP. Don't contact the original developer without taking legal advice.
If the RC has been properly drafted it may now benefit some or all of the neighbouring properties. However, this is not straightforward and the order in which houses were sold off may affect who has the benefit of the covenant. It is MOST UNLIKELY that the original developer is able effectively to release or modify the covenant on his own.
If there is a question mark about enforceability, you may be able to obtain Restrictive Covenant Indemnity Insurance which will provide financial resources or compensation in case of a claim against you. However, if you start stirring things up by approaching people who may have the benefit of the covenant the insurers will either not cover you or will avoid liability later.
As I said in my first post consult a property solicitor before doing anything.
F1_Fan
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Sign Up9:56 AM, 28th January 2020, About 5 years ago
It won't be an issue, I am a property trader 30 years in the game and a HMO developer and, you can run it as a HMO now regardless of any covenant, as that's a private issue on your title, and highly unlikely anyone will want to come looking for you to enforce it. If you get a mortgage though, the lender may have an issue, if you tell them it's a HMO and what usually happens is you'd get insurance to cover any potential claim from the covenant. So Don't worry about it, unless you plan to get a HMO re-remortgage.
Ian Narbeth
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Sign Up10:13 AM, 28th January 2020, About 5 years ago
Reply to the comment left by F1_Fan at 28/01/2020 - 09:56
Wow, that's a cavalier approach. "[Y]ou can run it as a HMO now regardless of any covenant, as that's a private issue on your title, and highly unlikely anyone will want to come looking for you to enforce it". Until they do.
Without knowing where the property is, you cannot say it is "highly unlikely" anyone will want to enforce it. There are parts of London, e.g. parts of Hampstead, Ealing and Hendon where well-heeled residents actively enforce covenants.
Steve may well be lucky and, as I mentioned above, there is a massive risk for those trying to enforce the covenant with minimal upside. However, Steve should investigate the RC properly.
Even if he does not require a mortgage, the person who buys from him might, or if they do not they will be concerned about a future purchaser.
Steve FLS
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Sign Up10:38 AM, 28th January 2020, About 5 years ago
Reply to the comment left by Ian Narbeth at 28/01/2020 - 09:50
Thank you very much Ian, I was just about to contact the original developer when I saw your post, this is all new territory ( ! ) to me and am risk averse to the prospect of finding myself with legal complications and the inevitable stress and cost such could entail.
I spoke to a solicitor yesterday and her advice initially was that she thought the RC is intended to prevent conversion to bedsits so no issue re HMO however she then suggested this might not be the case so I should contact the developer to seek a ' deed of release ' fortunately she isn't charging me for this seemingly contradictory advice. I have a meeting with the LA HMO officer tomorrow and unless that throws up insurmountable issues my next step is to make an appointment with a barrister specialising in RC, I'm in the north east so would welcome any recommendations? Thanks again for help through the mine field!..Steve