Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
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- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
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- The analytics service(s) used by Our Site use(s) the following Cookies:
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Helps to understand how their visitors engage with our website |
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First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Steve Masters
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Sign Up11:59 AM, 23rd February 2014, About 11 years ago
I will be asking a leaving tenant to sign a "Declaration of Surrender" as and when he leaves, tomorrow all going well. This is the same tenant I proposed should surrender possession when he was held on remand in prison. If he had accepted I would have had a document drawn up by a solicitor, probably LandlordAction who where handling the normal possession proceedings at the time.
I have also had a tenant held in their mother country for much longer than expected, we ended possession remotely with exchange of signed documents. I can't remember what form it took, but it worked because the process was amicable.
I have also experienced tenants failing to move out as agreed because their next landlord delayed handover of keys. I then had to delay handover to my incoming tenants. There was no documentation involved this time but fortunately this situation was resolved amicably too.
Incidentally, where a landlord finds themselves in this awkward position can they claim that their ability to fulfill the AST contract to the new tenants has been "Frustrated" by the uncontrollable actions of current tenants failing to vacate as agreed. Would a Deed of Surrender help here?
Romain Garcin
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Sign Up12:10 PM, 23rd February 2014, About 11 years ago
Reply to the comment left by "Tessa Shepperson" at "23/02/2014 - 10:24":
Tessa, what do you mean by 'standard possession procedure'?
If a tenant remains after the end of the tenancy he is a trespasser, and his situation is similar, I would think to a licensee whose license has ended: He occupies the property without consent.
Certainly the accelerated procedure for ASTs is not possible, as there is no AST and no s.21 notice (which can no longer be served),
That leaves the standard procedure. The N5 form does include 'trespass' as a ground.
I'm a bit surprised at the comments re. Deeds of Surrender, as they are not fancy at all and a very standard way to surrender a lease/tenancy, and are documented all over the place. Actually in general they are THE proper way to surrender a lease/tenancy (as surrender by operation of law is always problematic).
For a tenancy with a term of less than 3 years they might not be mandatory because such tenancies are not required to be executed by deed. Hence a simple document or letter might be enough.
That' why I called such deed a "bolt and braces" approach.
Industry Observer
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Sign Up12:11 PM, 23rd February 2014, About 11 years ago
Won't be a frustrated contract Steve. It has to be actions totally outside the control of both parties to be a frustrated contract
Industry Observer
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Sign Up12:12 PM, 23rd February 2014, About 11 years ago
@ Renovate
None because he won't sign the DoS will he?
S8 or stuck
Fed Up Landlord
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Sign Up12:15 PM, 23rd February 2014, About 11 years ago
Reply to the comment left by "Steve Masters" at "23/02/2014 - 11:59":
Steve, as an aside to this, when you talk about being unable to fulfil the AST on incoming tenants, do you get them to sign on day of occupation or before? I was always told that you only sign the AST on the day and when the money is paid rather than in advance. By signing in advance you then become liable for the tenants accommodation if you cannot provide the property.
Steve Masters
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Sign Up12:29 PM, 23rd February 2014, About 11 years ago
Reply to the comment left by "Gary Nock" at "23/02/2014 - 12:15":
Industry Observer: But in original poster Roberts situation where the current tenants have broken the terms of the signed Deed of Surrender then surely this is totally outside the control of the landlord and new tenants, hence the 1737 act double rent etc.
Gary: Normally I like to leave a buffer period of a few days between outgoing and incoming tenants to clean/repair and help in just this very situation. I normally only sign new AST once I have possession or on the moving in day. On this occasion both sets of tenants wanted back to back handover. Sometimes $%!¬ happens.
Tessa Shepperson
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Sign Up12:44 PM, 23rd February 2014, About 11 years ago
Reply to the comment left by "Romain " at "23/02/2014 - 12:10":
Romain: There are separate forms for use when bringing a claim against trespassers. This is what the civil procedure rules say (CPR rule 55.1) about them:
(b) ‘a possession claim against trespassers’ means a claim for the recovery of land which the claimant alleges is occupied only by a person or persons who entered or remained on the land without the consent of a person entitled to possession of that land but does not include a claim against a tenant or sub-tenant whether his tenancy has been terminated or not;
So if a tenant has signed a deed of surrender and then refuses to go, you can't use the 'squatters procedure'.
Romain Garcin
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Sign Up12:58 PM, 23rd February 2014, About 11 years ago
Reply to the comment left by "Tessa Shepperson" at "23/02/2014 - 12:44":
Thanks for the reference, Tessa.
So N5 form with 'trespass' ground should most likely be the way.
Roger Hardwick
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Sign Up13:10 PM, 23rd February 2014, About 11 years ago
All,
Mark has asked me to comment on this thread. My main area of expertise is long residential leases, but I know a thing or two about ASTs, so here goes.
My bold and italics have been removed, so I will use capitals for headings.
WHY WOULD A TENANT AGREE TO A SURRENDER?
I come across surrenders quite frequently in the case of long residential leases; mostly in the context of lease extensions, which take effect as a surrender and re-grant, either expressly, or by operation of law. I understand that they are also relatively common in the case of commercial leases (where the landlord effectively buys back the remainder of the term), although admittedly that is not my field.
In the case of ASTs, I know at least one of my clients (a national provider of student letting) regularly negotiates surrenders with its tenants, offering them financial incentives to terminate their tenancy prior to the expiration of the fixed term, or prior to the point at which their statutory periodic tenancy would otherwise come to an end (following the service of a s.21 notice). They do this in order to gain possession of the property urgently for redevelopment or refurbishment purposes.
SURRENDERS (GENERALLY)
The surrender of a lease by a tenant to its immediate landlord is a consensual arrangement between the landlord and the tenant. It results in the vesting of the tenant's estate in the landlord and the extinguishment of the term of the lease (Fairweather v St Marylebone [1963] AC 510).
A surrender may be effected (i) expressly or (ii) by operation of law.
An express surrender must be effected by deed (in accordance with s.1, Law of Property (Miscellaneous Provisions) Act 1989 i.e. in the presence of a witness or, in the case of a company, in any one of the manners specified in s.44 of the Companies Act 2006), otherwise it is void (section 52, Law of Property Act 1925); however, a surrender by operation of law is inferred where the conduct of the landlord and the tenant amounts to an acknowledgment that the tenancy has ended or is otherwise inconsistent with the continuation of the tenancy. It is conceivable therefore that a form of surrender which is not executed as a deed will nevertheless give rise to a surrender, by evidencing the parties acknowledgement that the tenancy has ended (and, if it is made in writing and signed by both parties – s.2, 1989 Act – it will take effect as an agreement to surrender).
When made by deed:
(i) the surrender must take effect immediately. If it purports to take effect at a later date it will operate as an agreement to surrender at that date.
(ii) A deed of surrender is usually made between the landlord and the tenant. The tenant's guarantor may also be a party (but need not be).
(iii) Since 1 June 2004, there is no longer a requirement that the tenant must have been in occupation under the tenancy for at least one month for the surrender to be valid (Schedule 6, RRO 2003). Any immediate surrender, no matter how long the tenant has been in occupation will, therefore, be valid.
(iv) A surrender by joint tenants must be made by all of them
A surrender by operation of law is inferred from the conduct of the landlord and the tenant. It is based on the doctrine of estoppel, rather than the actual intention of the parties (Allen v Rochdale BC [2000] 2 WLR 182). The conduct must show both a handing back of the property by the tenant and an acceptance by the landlord. Mere vacation of the property by the tenant will not necessarily be sufficient. The conduct must be unequivocal.
A surrender may be effected even if the landlord does not intend to end the lease. However, in such circumstances, a court should hold that an act has effect as a surrender only if that act is incapable of having any other effect.
Conduct that is inconsistent with the continuation of the lease will amount to a surrender. Prime examples of this are where the landlord purports to extend the term of the lease or add land to the demise. Neither of these can be done if the lease continues to exist: there would, purportedly, be two leases of the same land for the same term and both taking effect in possession. The situation can only be explained as a surrender of the lease and the grant of a new lease for the extended term or demise (Friends Provident v British Railways Board [1996] 1 All ER 336).
Other conduct of the landlord and tenant where a surrender by operation of law has been inferred includes:
(i) The landlord granting a tenancy at will to the existing tenant (Gibbs Mew v Gemmell [1999] 1 EGLR 43).
(ii) The tenant vacating the property and the landlord going into beneficial occupation of the property (Bird v Defonvielle (1846) 2 Car & K 415) or allowing another to reside at the property for several weeks and carrying out redecoration (Artworld Financial Corporation v Safaryan and others [2009] EWCA Civ 303).
(iii) The (head) landlord accepting rent from undertenants who have been directed by the tenant to pay rent to the (head) landlord (Gray v Balls (1861) 5 LT 395).
Conduct where a surrender by operation of law has not been inferred includes:
(i) The landlord accepting the keys by mistake or without prejudice to the continued existence of the lease (Proudreed v Microgen [1996] 1 EGLR 89 and Re: Panther Lead Co [1896] 1 Ch 978).
(ii) The tenant abandoning part of the property (Chamberlain v Scalley (1994) 26 HLR 26)
(iii) The landlord changing the locks of the property to secure it against intruders while maintaining a claim for rent against the tenant (Relvok Properties v Dixon (1973) 25 P&CR 1).
(iv) The landlord allowing a third party to occupy the property whilst negotiating the terms of a new lease that was not completed. The landlord unsuccessfully argued that the occupier had occupied the property as a tenant at will during the lease negotiations, which brought about a surrender of the lease by operation of law (QFS Scaffolding Limited v Sable and another [2010] EWCA Civ 68).
(v) The landlord letting the property to a third party at the request of the (original) tenant (Nickells v Atherstone (1847) 10 QB 944).
SURRENDERS, IN THE CONTEXT OF ASTs
The method by which an AST can be terminated (and the rules governing its termination) depends on a variety of factors, e.g.:
(i) Whether the termination is intended to take effect during the fixed term, or after the expiration of the fixed term (at which point a statutory periodic tenancy will have come into being); and
(ii) Whether the termination is a unilateral act of the landlord or tenant respectively; or effected by agreement between the parties.
A number of people have queried whether it is necessary to serve a s.21 notice, notwithstanding the surrender. In my view, it is not, unless (following the surrender) the landlord inadvertently creates a new tenancy (implied periodic or otherwise, but not a statutory periodic pursuant to s.5, HA 1988 – see below).
It is worth citing the first two subsections of s.5 of the Housing Act 1988, at this point:
“5. Security of tenure.
(1) An assured tenancy cannot be brought to an end by the landlord except by—
(a) obtaining—
(i) an order of the court for possession of the dwelling-house under section 7 or 21, and
(ii) the execution of the order,
(b) obtaining an order of the court under section 6A (demotion order), or
(c) in the case of a fixed term tenancy which contains power for the landlord to determine the tenancy in certain circumstances, by the exercise of that power, .
and, accordingly, the service by the landlord of a notice to quit is of no effect in relation to a periodic assured tenancy.
(1A) Where an order of the court for possession of the dwelling-house is obtained, the tenancy ends when the order is executed.
(2) If an assured tenancy which is a fixed term tenancy comes to an end otherwise than by virtue of—
(a) an order of the court of the kind mentioned in subsection (1)(a) or (b) or any other order of the court, or
(b) a surrender or other action on the part of the tenant,
then, subject to section 7 and Chapter II below, the tenant shall be entitled to remain in possession of the dwelling-house let under that tenancy and, subject to subsection (4) below, his right to possession shall depend upon a periodic tenancy arising by virtue of this section.”
First, s.5(1) only restricts the manner in which a landlord can unilaterally terminate an assured (and, by implication, an assured shorthold) tenancy. It does not restrict the manner in which a tenant may terminate the tenancy (after the expiration of the fixed term – as a matter of contract, he cannot terminate the tenancy during the fixed term without the landlord’s consent, in the absence of a break clause or something similar); nor does it prevent the parties from agreeing to a surrender.
Secondly, the legislators clearly contemplated that the parties to an assured tenancy may wish to agree to a surrender of that tenancy (see s.5(2)(b), above). We also know, by virtue of s.5(2)(b), that a statutory periodic tenancy will not arise (by virtue of s.5(2)) where the tenancy has been surrendered.
The one caveat is s.5(5), which renders unenforceable any obligation, surrender, notice to quite etc. entered into by the tenant on or before the tenancy (inc. statutory periodic tenancy) is entered into, which would cause the tenancy to come to an end, with the exception of any right of pre-emption which is exercisable by the landlord which is exercisable in circumstances where the tenant indicates his desire to dispose of the tenancy, at market value (s.5(5A)).
OBTAINING POSSESSION (WHERE THE TENANT DOES NOT LEAVE, FOLLOWING A SURRENDER
The landlord should be careful not to create an implied periodic tenancy by conduct. A periodic tenancy (e.g. month to month) or a lease with a fixed term of under 3 years can be created by simple contract or even by conduct (this is known as a “parole lease” – a lease with a term of more than 3 years must be made by deed, and a lease with a fixed term of more than 7 years must be registered at the Land Registry). If the landlord accepts rent from the tenant after the surrender or does anything else which might infer the existence of a new tenancy, a new tenancy may well come into being, in which case (without a new surrender), the landlord will have to terminate the tenancy in one of the methods specified in s.5(1) of the 1988 Act (most likely, a s.21 notice).
Assuming the surrender was expressed to take effect immediately, and did not take effect as an agreement to surrender at a later date; and assuming no further tenancy came into existence; in theory, once terminated, the property reverts to the landlord and the tenant should vacate.
If the tenant does not vacate, the landlord must consider how to gain possession. I am straying slightly beyond my main area specialism here, but I would think, in view of s.1 of the Protection from Eviction Act 1977 (the definition of “residential occupier” is fairly broad), it would be eminently sensible to apply to Court for possession and, if necessary, arrange for bailiffs to be sent to the propery to exectue the warrant for possession.
Roger
Romain Garcin
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Sign Up13:25 PM, 23rd February 2014, About 11 years ago
Reply to the comment left by "Roger Hardwick" at "23/02/2014 - 13:10":
Outstanding post, Roger. Thank you.