Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
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Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
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This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
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First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
chris wright
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Sign Up12:41 PM, 31st July 2014, About 10 years ago
Reply to the comment left by "John Daley" at "31/07/2014 - 12:16":
OK - we want to engage with your local authority scheme proposals so please post up links / details for all the LL's on 118 to help engage with the development. I can see no reason to keep it a secret if you truely wish to engage with LL's - all cards face up.
To be clear the SL Campaign doesn't oppose schemes, it opposes unfair conditions and consultations.
Monty Bodkin
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Sign Up15:01 PM, 31st July 2014, About 10 years ago
Thanks for highlighting the Hyndburn cases Chris, excellent news.
IMO this is a game changer, LA's can't just make up the rules as they go along.
It also helps expose these schemes as being no more than a register for administering good landlords, removing the pretence they are actually doing something for the money.
As Scotland can run a landlord register for £55 + £11 per property then it will be hard for LA's to justify their own outrageous fees.
No money, no empire.
Once the cash cow incentive is reduced, LA's will have less stomach for licensing.
chris wright
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Sign Up15:52 PM, 31st July 2014, About 10 years ago
The proposed SL cost will be £1000 in Croydon Monty.
Monty Re Rules: - they can make them up its part of the power they've been given. What most LA's know, all too well, is LL's lack the resources to hold their feet in the fire so will continue in a similar vein in the full knowledge local taxpayers will be covering them when challenges arise - its a very different dynamic when its your own cash you're fronting up. It's heartening hear from John D that his employer/LA desire closer partnerships with property owners to help develop schemes / best practice etc. So seeing as the LL's can only consult and have zero approval will LA's be paying their day rate for the consultation or is this day out another net loss to the small landlord, these are small businesses afterall operating on small margins. I doubt other council invitees like PWC/ E&Y et al would do consultations for free. One sure way of grinding down small businessmen and women, who are already operating at the margins, is to expect them to give their time up for free too.
Mandy Thomson
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Sign Up15:59 PM, 31st July 2014, About 10 years ago
Reply to the comment left by "John Daley" at "31/07/2014 - 12:16":
John
As the Private Sector Housing Licensing Manager for the London Borough of Southwark, IMHO you are not doing a very good job of representing Selective Licensing and convincing landlords that it's a good thing.
Landlord bodies are not opposed to education and accreditation for landlords, and encouraging professional standards within the industry, as well as stamping out bad practice amongst lazy and criminal landlords - that is in fact why they exist. They are NOT there to support ANY landlords - only the good ones. Why then, would they be opposing selective licensing if it was likely to achieve their aims?
You say that you want to work WITH landlords, but statements you've made in previous comments to this post do not support that; for example: (with reference to rental tribunals over ruling several ill conceived SL conditions) "Its normally the case that if the law changes after you have fallen foul of it well that’s hard luck."
You also try to defend woeful, appalling conceived selective licensing schemes: "The LA may not have set the right conditions but they were not intended to be unfair” In other words, their heart was in the right place, so that's all right then, isn't it? However, this isn't like being given a parking ticket when you shouldn't have received one. Anyone who would fall foul of these conditions could be fined and/or criminalised - but as you say, "that's hard luck".
"There is no direct link between the data sets as recorded and everyone knows it. This is simply because the ASB data does not have any property tenure fields so an absolute connection is impossible
However that is not the same as saying there is no link between areas of high PRS density and high ASB incidence, I think that conclusion can be drawn from comparing the data sets in some areas, well it can from the data I have been working with. I am less confident that this conclusion is OK for a LA wide proposal."
You admit that there isn't very good evidence for private tenants engaging in ASB, but again, you're just going to steam ahead with it, regardless, as you want SL and that's the only way you'll get it. There are plenty of areas (especially in London) where you have several different types of property, and a wide cross section of people from all backgrounds, both council and private tenants (as well as owner occupiers). Most of those private tenants will have had to satisfy rigorous tenant checks to prove they are NOT likely to commit ASB, whereas the council tenants don't. I know of such a road; almost all the trouble was caused by council tenants.
Monty Bodkin
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Sign Up16:18 PM, 31st July 2014, About 10 years ago
Reply to the comment left by "John Daley" at "30/07/2014 - 12:03":
"I find these constant references to a draconian conspiracy against landlords in particular difficult to understand. Empire building, profiteering, grinding down landlords because they hate the private sector. Can anyone actually produce any evidence of any of this."
How about these council minutes as an indication of a LA's attitude towards the PRS (my bold);
http://moderngov.southwark.gov.uk/documents/s39298/Private%20Rented%20Sector.pdf
The most recent census, published by the Office for National Statistics, shows the number of private renters in England and Wales increased by 88% between 2001 and 2011. In addition the ability to discharge the council’s homelessness duty through private sector accommodation, new energy efficiency responsibilities in the energy bill, and changes to the single room rate (which is a driver for the demand in homes of multiple occupancies (HMO’s)) are all conspiring to increase the significance of the sector for local authorities.
http://www.merriam-webster.com/dictionary/conspire
con·spire verb kən-ˈspī(-ə)r
: to secretly plan with someone to do something that is harmful or illegal
: to happen in a way that produces bad or unpleasant results
Interestingly from the same link (my bold);
This paper sets out background information about Landlord Accreditation and selective licensing schemes which the Leader has stated he is committed to implementing in Southwark
Committed to implementing selective licensing in Southwark before the consultations, research, evidence, detailed data collection and analysis.
Why would that be then?
The 'case studies' to demonize landlords, are also amusing (in this context).
Does anyone seriously believe any of those, so called landlords, would be deterred by landlord licensing?
- or even bother applying.
Monty Bodkin
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Sign Up17:27 PM, 31st July 2014, About 10 years ago
Reply to the comment left by "chris wright" at "31/07/2014 - 15:52":
Hello Chris,
You're right, I should have qualified that statement.
How about;
Power crazy LA’s can no longer just make up their own unfair rules without fear of being challenged.
I find it ironic that some councils make such a complete mess of managing their own housing stock, yet have the audacity to preach to good landlords how they should be doing it. And after putting the boot in, they then have the brass neck to ask good landlords to work with them to help sort out their housing shortage.
The point you make about resources was highlighted in the Hyndburn case where the council tried the tactic of getting the case adjourned, with costs, purely for procedural reasons.
-Not quite cricket that when you are supposed to be acting in the public interest.
Mandy Thomson
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Sign Up18:04 PM, 31st July 2014, About 10 years ago
Reply to the comment left by "Monty Bodkin" at "31/07/2014 - 17:27":
"I find it ironic that some councils make such a complete mess of managing their own housing stock, yet have the audacity to preach to good landlords how they should be doing it. " Hear, hear!
I used to know someone who lived in a publicly rented flat in a London Borough. It had damp, cracks all over the plaster, decaying window frames, tired old and kitchen and bathroom, poor flooring, and plenty of ASB caused by the immediate neighbours in the block (NOT the private tenants and owner occupiers over the road). I'm sure if that had been let out by a private landlord the council would have placed the property under a management order!
Monty Bodkin
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Sign Up18:07 PM, 31st July 2014, About 10 years ago
Reply to the comment left by "John Daley" at "30/07/2014 - 12:03":
Which reminds me;
"I don’t have any problem with a challenge at the tribunal, that is what they are for after all."
I don't think you would have John. By coming on here, stating your case openly, honestly and in your own name is admirable but councils don't behave like that.
Hyndburn council clearly had a problem with a challenge, which is why they wanted to argue on procedure rather than the issues they were ultimately found wrong about.
It is about politics and power, not right and wrong.
chris wright
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Sign Up18:38 PM, 31st July 2014, About 10 years ago
Southwarks housing policy got a large write-up in Private Eye this week, they're reported as being prepared to drop affordable housing element for Heygate developer Lend-Lease to ....err.... 0%. One ex-resident i read took the council to a tribunal and won because they wouldn't hand over the viability assessment data - Lend Lease helpfully paid the legal bills @£40k. I suppose thats an example of LA's working with landlords - not what i had in mind but it is what it is.
John Daley
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Sign Up12:28 PM, 1st August 2014, About 10 years ago
Hi Chris,
The deal at Heygate is an enormous regeneration project. I don't really think there is LL angle here, not from a PRS viewpoint anyway. I do think it's a little bit harsh to search though everything ever written by a Borough to try and wrongfoot me.
I am on this site in a private capacity, so far the views have been my own. I have concealed nothing. Mandy is clearly aware that I am not a Council Staffer and I have no vested interest in defending any particular group.
I am however,quite passionate about providing some real quality and information to the debate, quite a lot of which has been predjudiced and ill informed so far. It's taken quite a lot of work to get to this point and I think the quality needs to improve.
When the proposals are approved and out on the public domain I'll be happy to debate and discuss the propasal in detail. We have discussed this with the NLA and we're about to engage more formally with other groups.
Monty I think the reference to conspiring is not in the usual meaning but that there are a lot of factors in play forcing actions. The Council is committed to this, that is why they are making a proposal, read the proposal and then decide what you think.