Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Anthony John
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Sign Up8:30 AM, 18th July 2011, About 13 years ago
It seems to me that there is a clear distinction between commercial property and residential. The latter still seems to attract investors who see rental returns as better than leaving the money on deposit with a Bank or Building Society - however, a decent loan to equity ratio is required. Commercial property is being approached with much more caution. Any sign that the lessees are approaching renewal or any sign of rental arrears and the potential investor is hanging back. I have one development which a client has been trying to sell since the beginning of the year which is a mix of 4 flats with 3 shops under (solicitor, estate agent and a bakery/cake shop) but the sale keeps stalling because of the fact that the solicitor is approaching renewal and one of the flats has £800 arrears of ground rent/service charges. In better times this would not have deterred a buyer but it is enough now to cause the buyer to hang back.
Les Charneca
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Sign Up6:48 AM, 21st July 2011, About 13 years ago
I am with Tony. There really is a split. Being the opportunist, every time a residential unit vacates I am re-accessing. For example my massive Victorian 1/2 beds are being converted to 2/3 beds, before I would not have bothered. I am also applying to convert town center offices to residential in order to have a future plan as and if they vacate. Any second level commercial is the kiss of death and I won't touch. However, tenants are still there.
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Sign Up16:18 PM, 21st July 2011, About 13 years ago
equity has fallen and growth is almost nil since the crunch
on the other hand my mortgages are pre-runch and very favourably tied to BBR so cash yield is high
all in all im treading water - equity loss is being propped up by cash yields but the opportunities dont seem to favour growing the business which is what i had planned
Shakeel Ahmad
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Sign Up17:42 PM, 22nd July 2011, About 13 years ago
Very few buy to lets are linked to base rate. I am payinmg 5.49%. It is a spin that the Government has been using for political reasons that the interest rates are historic low. They are not taking actions aginst the Banks while the Banks are repairing their Balance sheets.
Property prices in any half decent area of London have not fallen.
Lenders fees are very high, margin higher, interest rate higher and loan to value much higher.
Yeilds have increased but not particularly high because of being a new new build.
Lending has gone from careless to over prudent. The lenders do not see the borrowers experience of managing property or finance or their equity in the existing portfolio. A new application is treated as a brand new borrower even with the existent lender.
On the other side. The lenders had taken hit on large corporate & soverign lendings and not on small buy to let borrowers. However they the lenders are taking it out on the small borrower. I am certain that the bad debts or the non performing debts of the small borrowers are prety much the same i.e. have not spiked due to current situation..
Alex Russell
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Sign Up10:40 AM, 23rd July 2011, About 13 years ago
I agree with Shak, I have 8 buy to let mortgages and all the mortgages are nearer 5% than 0.5%. I would fix them at 5% but even this is very difficult with out having huge arrangement fee's of £2k-£3k. If the loan LTV is not there you can't re-mortgage anyway. I have one poor property which costs me the gains I have on the other 7, but I can't sell it!! I know you learn from your mistakes but just wondering how hard the fall will be.
Also have found because people have less money in their pocket because of inflation they are downsizing, thus they are trying to get cheaper rent. Property's are staying un-rented for longer or they are bartering down the price.
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Sign Up18:05 PM, 23rd July 2011, About 13 years ago
Cash flow is up as my BTL's are linked to BBR. However lower values creates concerns for many people as there is no growth in property prices as mortgage termination dates get closer. Although it is a long term plan, nobody really knows if values will recover to their previous levels. My personal view is that over the next 10 years property prices will recover because the UK population will rise and there is insufficient housing stock so this will naturally create demand.
I am optimistic and I intend holding on to my 8 properties for the next 10 years. I think property of the right type in the right area is still a better bet than pensions or ISA's
rav singh
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Sign Up20:28 PM, 23rd July 2011, About 13 years ago
It seems most here agree that we have been hit hard as investors, times are hard out there and far many its just seeing it out. For those lucky ones with cash its being like a kid in a sweet shop.
However i'm also in the thinking that property will not go up (not inc central london) throughtout the UK for at least 10 years. I think the next generation will have a big impact as i think there attitude will change and it will not be in their thoughts to even think of buying property
Les Charneca
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Sign Up7:20 AM, 24th July 2011, About 13 years ago
I totally agree with you. I have been to Japan and seen the future, the kids get the next gadget, bike, handbag and go out. They have no aspirations to own. For them rent is just a fixed overhead to cover for their entire lives. However, because property is such a predictable, slow long term investments, they are virtually like bonds and rental yields are low.
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Sign Up16:14 PM, 24th July 2011, About 13 years ago
I am sorry for those who have a fixed BLT mortgage. But don't worry, once your fixed period is over you will be paying less. The longer the credit crunch, the better it is for landlords. I am sure most landlords are enjoying this as the cash flow is good. If I have a choice, I would say keep the base rate as it is for the next 10years or more. I like it very much!
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Sign Up16:52 PM, 24th July 2011, About 13 years ago
In ten to fifteen years time I feel we will all be looking back and wishing we had realised the huge opportunity property is at the moment. I agree the equity value in my portfolio has dropped but the cash flow now available to me is phenominal. I have readjusted my view in relation to raising funds. Instead of re-mortgaging I just save the rental income and raise my 25% deposit. Over the last three years I have averaged one property purchase a year and intend to continue in this vain building up the portfolio. As soon as I exchange on the properties I place it with my agent. The market is so strong that as soon as I complete tenants are lined up to view and sign contracts. As a business I have little competition when buying and am guaranteed a tenant and income as soon as I purchase the property. I am not sure how things could be any better than they are now. The only fly in the ointment is the fact interest rates have to rise. If landlords factor this in and a positive cashflow is still possible at higher rates of say 8% then you should be buying. I understand not everyone has the credit rating or positive cash-flow which allows them to purchase in this way. In this instance a review of your property portfolio and finance is a must because if you are not receiving a positive income now there is room to improve in these areas. If you don't take positive action, when rates rise the consequences will be devastating.