Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
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Strictly Necessary |
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Used only to collect performance data, with any identifiable data obfuscated |
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This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
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First / Third Party |
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Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Robert M
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Sign Up16:27 PM, 29th April 2013, About 12 years ago
Phil
I think the whole purpose of the thread is for those who wish to protect their interests a little more. As an agent I am not sure that your method would be appreciated by my landlords. In fact I think that more use of rent in advance was advocated by some who wanted to avoid taking deposits. This seems possible so long as the agreement working is tight and that the advance payment is genuine rent.
IO
Robert May is not a name I use.
Was I right about David?
Industry Observer
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Sign Up17:19 PM, 29th April 2013, About 12 years ago
Taking no deposit is of course an option.
As is taking rent in advance but making sure that is exactly what it is which means you need a deposit anyway assuming you want one. What everyone needs to be mindful of is the comment in Johnson para 20 about contrivances and also the fact that Johnson was found on those particular facts i.e. despite confusion because it was stated as a 6 monthly rent and the payment covered the immediate next periods due each time - not some payments due in 5 or 11 months time!!
I have had another legal opinion Robert again from a solicitor and a L&T law specialist who also believes that taking rent in advance for anything other than an immediately sequential period could be risky. I agree but that's only our opinions of course and you make a good popint on risk.
I never identify where comments from others have come from. On the post I made to Landlord Law on this subject today I didn't identify which TDP scheme's opinion it was.
Robert M
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Sign Up13:32 PM, 2nd May 2013, About 12 years ago
Shock horror! Solicitor gives advice following Court of Appeal case that the ruling might be different in different circumstances. Training in sitting on the fence comes with the territory. If I asked a solicitor to confirm what day it was today they would struggle to give you an unequivocal reply that today is Thursday. I would love to see this solicitor's opinion on Johnson v Old before the Court of Appeal ruling.
I think we have established that there is a difference between a payment held as security for that obligation and a payment for the actual obligation itself.
We have also established that my example is a slight variation on the facts of the case but:
1) there is a good commercial reason;
2) the tenancy is fixed term only;
3) the rate of rent is specified as £x per month (this is not the same as saying it is payable monthly);
4) the payment pattern is very clearly specified in the agreement;
5) there is a separate deposit correctly protected.
I do have a problem with suits that stand at the front on landlord courses but switch between facts with their opinions without distinguishing between the two. One I shall call David is a typical example, a lot to contribute but in this case needs to think first before offering opinions as facts.
This is another thread where I have gone from being shot down in flames using quotes from anonymous "experts" to an almost begrudging acceptance that I may have a case.
My methods are not a complete copy of Johnson, they are a variation, but from the facts in Johnson I think I have a defence.
Industry Observer
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Sign Up13:47 PM, 2nd May 2013, About 12 years ago
Robert
One thing I will never understand is why anyone has to resort to sarcasm and smart cracks either here, or on Landlord Law blog (much lesser extent) or other property forums.
Comments are made, certainly by me, for a wider consumption and information that someone like yourself who clearly knows what they are doing.
You'll have to explain to me the significance of your points 1,2 and 5 below because my response to those would be "so what". Points 3 and 4 are far more significant.
You clearly believe what you do is compliant, or at least poses an acceptable risk for the benefits derived, so go for it. But don't throw your toys out of the pram Robert just because someone else questions whether you are 100% correct.
Over and out - I'm too busy for all this pro bono stuff anyway
Robert M
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Sign Up14:19 PM, 2nd May 2013, About 12 years ago
I don't resort to sarcasm; I exaggerate to make a point.
All these experts offering concrete opinions on forums when the ink is hardly dry on the ruling and they are anonymous. Then, when the opinions are challenged as maybe open to a different interpretation, out come the credentials to impress - but anonymity remains.
I am not the one who has ever claimed to be 100% correct – I have challenged those who told me that they are 100% correct. I suggest you re-read the thread if you disagree.
I'm not the one throwing my toys out of the pram – you are the one who wants to leave the debate. I seem to recognise that approach as weli.
Industry Observer
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Sign Up15:21 PM, 2nd May 2013, About 12 years ago
I see you on LL blog now too.
Can I ask you to explain to me in very simple terms why a Judge would not regard a statement that rent is £1000 a month as being different to £1000 monthly as I don't see it.
Robert M
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Sign Up15:47 PM, 2nd May 2013, About 12 years ago
IO
Well I posted on the LL Blog as well so that is not too skewed.
I have already addressed the rate question - see above.
My plumber may be £25 an hour. This does not mean each hour I give him £25, because we have a separate agreement about invoicing.
In tenancy agreements you state the rate of rent (usually in definitions) and then specify (usually separately) the rules for payment. (eg £x per month in advance on the first of each month). However, if I want the last three months' rent early this is clearly stated in the payment section.
Actually, thinking about it my student tenancies usually express the rate of rent in weekly terms, and the payments are monthly or quarterly, so it is even more clear that the rate of rent and payment terms are different provisions.
If you cannot separate the concepts of of a rate from pattern of payments I hope I am never behind you at the petrol filling station. I have this vision of you running in and paying £1.35 separately for each litre.
Industry Observer
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Sign Up17:37 PM, 2nd May 2013, About 12 years ago
Robert
No not a matter of separating the concepts and don't worry you won't queue for ages behind me while I pay a litre at a time while you wait to buy your packet of crisps.
No it was that somewhere much earlier I had seen you, or I think it was you, commenting on the necessity of kepping reference to the rent and monthly payments well apart in the agreement wording, which is the correct method as per the RLA system.
It was the reference to month and then monthly rent in the same context as rent in advance that threw me.
Speaking of Tess's site can you clarify where this reference you make is to Johnson saying something about payment periods as I can't see it. I asked you about it on that site
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Sign Up23:40 PM, 2nd May 2013, About 12 years ago
Appreciating the semantics of this debate; could you experts give us amateur LL a suggested or recommended way of quoting on an AST the best phrasing for describing rent payment; amounts , when to be paid etc.
For the vast majority of us that would be rent paid monthly in advance on a 6 month AST.
But also would be helpful to quote the situation where rent is for a 6 month AST but with paid in advance on a 6 monthly period.
and I don't know whether it would work; but the situation where rent is taken in 1 6 month amount but rent is still to be paid monthly and in advance.
I don't know if I have mangled things up here; am just trying to establish the effect if the ruling has on how e couch our AST's........................any answers would be most welcome!!
Industry Observer
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Sign Up9:36 AM, 3rd May 2013, About 12 years ago
Hi Paul
The first below is normal monthly rent and typical of a standard tenancy
Second is GRELA method and I think RLA too and is for 6 months in advance Landlord doesn't mind itf tenancy goes periodic
Third is where LL doesn't want tenant to stay on just to let for whatever fixed term.
Your last suggestion there is no example because it was always debateable and Johnson in paras 34-38 kicked this methood into the long grass. Collect monthly rent where you are also holding advance rent and the waters become murky again which is what Robert and me have been discussing here and elsewhere. One minute I think his method works, next I have doubts.
That's just what you might find in a Court scenario, one Judge happy, another not. As in Johnson in Lower Courts