Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Robert M
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Sign Up1:36 AM, 26th April 2013, About 12 years ago
"If the landlord had continued to collect rent monthly the six months rent would have been a deposit and not rent in advance."
I'm not sure that Mark's comment here is necessarily correct. Reading the full report of the case it seems that the wording of the contract is important. My contract for a calendar year tenancy would say:
1) the term is 1 January to 31 December
2) the rent is £1,000 per month;
3) £4,000 payable on or before 1 January;
4) £1,000 payable on 1 February
5) £1,000 payable on the first of each month thereafter, with the last payment due 1 September.
I would content that this is a slightly less clumsy way of wording the intentions than that used by the landlords.
I accept that by continuing to collect rent 1 February and using the advance rent for the final months is a slight variation on the facts considered by the Court of Appeal. However, I remain as comfortable as I can having read the reasoning.
What would my tenant say if I asked for £1,000 in 1 September? The rent has been paid. I can still sleep soundly, well if I wasn't typing this I would be sleeping soundly.
Mark Alexander - Founder of Property118
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Sign Up9:08 AM, 26th April 2013, About 12 years ago
@Robert M - I think we agree with each other on that one. Please re-read my comments.
Sally T
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Sign Up9:52 AM, 26th April 2013, About 12 years ago
Excuse me for sounding stupid, but on here it talks alot about taking 6 months rent in advance.
We take 2 months rent when a tenant moves in,their rent is then due again after a month, we explain that the 'spare' month is to cover their notice period of 1 month. Would this be considered a deposit ???
We don't take a physical deposit, if a tenant trashes our property it's at our expense. I know alot of people think we maybe stupid, but we collect all our rents in person, 2 of our properties have fire alarms that have to be serviced yearly and another a gas boiler, we always attend these. It allows us to keep close eye on our tenants and works for us.
Industry Observer
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Sign Up11:08 AM, 26th April 2013, About 12 years ago
@ ejcowper
Any reference to eaelier postings (for years!!) that it doesn't matter what you call the money, what matters is whether it is actually legally a deposit, is probably me. This is because Landlords and agents once TDP came in got very creative in terms of what they called money held, when for, where they put it and even if it was released to them by an agent monthly or not.
All this has been clarified in Johnson insofar as the actual facts Johnson has been decided on. It is important to remamber and accept this is not a cure all, an all embracing panacea that means you can take what you like in advance, call it what you like, and for it not to be regarded by HA 2004 as a deposit.
Yours most definitely is, and in any event if you call any money it a rent deposit, you are asking for trouble. In fact using the D word at all I think is a recipe for disaster (holding deposit etc). Once you call money a deposit it is, whether the Law has to do it for you or not.
In your case the money would appear to me to be held in case the rent Is not paid, as opposed to being paid for a specific period in the future. Johnson did not deal with rent for a “future” period, it dealt with rent for a long current period and again Johnson can only be relied on as a defence if the terms and condirions, facts and intent as established in Johnson apply.
This in my view is where TDS is denagerously wrong in merrily saying that Johnson means rent in advance is not a deposit. Unless dealt with correctly it most certainly is.
In your case you hide the possible use of the money for rent behind the initial statement and intent that it is for damage. I am afraid if you hold it specifically for damage that is all you can use it for (though it would still be a deposit of course as it is security!!).
Just as in a tenancy agreement you have to spell out what the deposit can be used for, and when, and anything that isn't so stipulated the deposit cannot be used for. Never could be, never mind post TDP.
In your case you have another issue, you seem to imply the money is with DPS but coivered by this separate Deed? Any deposit cannot now be drawn against until the end of that tenancy, and you certainly won't get DPS aying out bits and pieces.
Sorry, but your method is flawed and like any contrivances designed to get round it, any Court would take a dim view. Plus if you hadn't protected it and should have done..................
Industry Observer
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Sign Up11:44 AM, 26th April 2013, About 12 years ago
@ Robert (& Mark)
I think I have your answer, though see on ejcowper below in terms of what Johnson actually decided and current periods of payment as opposed to future.
In theory if you were challenged there is on the face of it no reason this should not come to the same conclusion as Johnson. The difference would be that in Johnson the rent collected was for a “current” period of the tenancy (and great emphasis was laid on this) whereas the rent in the example below is for a future period.
There could be an argument this is the difference and what you need - and what I think is very difficult to achieve having had a brief think about it - is very good wording in the agreement specifying what payment period is covered by what money.
I have seen a scenario posted on Tessa's site which asked what happens if it is a 12 month agreement and I take 6 months now but to cover the last 6 months? In theory that should be OK but again would require careful drafting of the agreement and again has the weakness that the money paid is not covering a current period but a future one.
That is the danger and where that money may be held by a Court to be future security (as opposed to the discharge of a current obligation, which is why Johnson won - luckily in my view the more I see, hear, read and discuss on this case.
As ever only the courts can decide.
Johnson was different in that there was written agreement for the rent to be paid 6 months up front. If there is no written agreement then it is open to the tenant to come up with a very different story about why you are holding the money! Hence there is still a danger if not written in, so whatever you do it must be precisely spelled out in the agreement.
Where I think it can be said to be different might be, though I cannot say for certain is that in Johnson the rent for the first 6 months was contractually due and was actually for a period that was starting pretty much at the point the money was paid. That may be enough to cause a judge to view the case as not bound by the Johnson decision, particularly if not written in the agreement (another difference).
The first question would be is this a contractual obligation as per Johnson (clearly the answer will be yes).
Secondly in what ways might it be different from Johnson? Johnson collected money for a “period” that was starting at the point of collection. This example of yours does not. One month of it is but the other three are not and this could cause a court to view it as different from Johnson.
This in principle is the same as we have already talked about, in the contract but not for a current period. If written in the agreement I see no reason why your example is not exactly the same as Johnson, they are fulfilling an obligation, the problem is the payments are not current, and there is a gap between them.
Out of curiosit why Jan - Dec when the academic year is Sept to June?
Mark Alexander - Founder of Property118
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Sign Up12:41 PM, 26th April 2013, About 12 years ago
@Sally T - Unless you have a VERY cleverly worded tenancy agreement which explains this I'd suggest you have a BIG problem. Even if the agreement is water-tight, which I very much doubt, the second you decide to deduct money for damages or missed rent (other than the final payment) you will be wide open to a claim.
Industry Observer
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Sign Up13:12 PM, 26th April 2013, About 12 years ago
@ SallyT
Driving at 85mph on the motorway works for me, but doesn't make it legal!!
You may not think you are taking a deposit but you most definitely are. This "carry forward" or rolling months methos is clearly completely out of the window courtesy paras 34 - 38 in the full Johnson judgement. Always was post TDP but now completely so.
No more months in hand are allowed!!
Industry Observer
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Sign Up13:34 PM, 26th April 2013, About 12 years ago
@ Robert
Bad news further considered opinion from a brain and analyst far better than me believes that Johnson is flawed in terms of the payments made 1st October for November and December and thereafter bi-monthly when it had gone into the periodic state.
If the contract (as in your case) was clearly to pay monthly but you would not let me have the property without giving you enough money to pay for all the rent, or that which fell due at a later date be it the next month or many months later, this has to be money held to make sure I paid the rent due at a later date.
Taking rent in advance of the period for which it is due used to be ilegal but is not now, though is still deemed as difficult. But any such payments should be considered a deposit.
Robert M
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Sign Up13:46 PM, 26th April 2013, About 12 years ago
"Out of curiosity why Jan – Dec when the academic year is Sept to June?"
That was simply an example. In reality we only do this for foreign (usually postgraduate) students.
Landlords want a 51 week let and as you say the academic year is September to June. If the last three months is not paid in advance, your foreign student may vacate without notice at the end of June.
If the contract is clear and given the real commercial reasons, I'm happy even post Johnson v Old.
Though it does not seem to matter according to the judge, the rent is passed to the landlord as paid, though I might retain a few pounds out of month 10 to cover any bills in the last three months.
I suppose the advantage with student lets is that the tenants do usually want to move out at the end of the fixed term. You could dispense with s21 notices for students (not could, not should or would!). No problems with losing jobs, claiming benefits and spending the benefit money on booze and fags. (Generalise moi?) I would not expect a Johnson v Old position personally.
Sally T
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Sign Up13:46 PM, 26th April 2013, About 12 years ago
Thanks for reply, looks like we wont be doing that anymore. On our bedits we take a £50 key deposit which we give back to the tenants when they return the keys, is this still allowed.
Should add we only rent to workers but at the bottom end of the market (minimum wage),most of them don't have large deposits.