Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Neil Patterson
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Sign Up10:20 AM, 11th July 2015, About 10 years ago
Reply to the comment left by "Bob Sherwood" at "11/07/2015 - 09:09":
Very good idea.
There maybe an opportunity to build a defamation case here too 😉
.
Luke P
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Sign Up10:33 AM, 11th July 2015, About 10 years ago
Not that I need him, but I'm tempted to shoot him a shot informing him that as he is now party to the case, I intend to call him as a witness in Court. He will no doubt be in a fret at a). The thought of having to go to Court; b). He'd be very much on record in a institute of law as acting in his official Councillor capacity. As a rookie, I expect he was rather hoping to just use his big important role as scare tactics rather than have to properly account for himself/his chosen actions!
The back-tracking would be a sight to behold.
Luke P
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Sign Up10:34 AM, 11th July 2015, About 10 years ago
As a side note, he told me he didn't have time to meet me at my office...which is right next door to the coffee shop he frequents at least thrice a week! Liar as well as crooked...?
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Sign Up12:20 PM, 11th July 2015, About 10 years ago
Reply to the comment left by "Luke P" at "11/07/2015 - 10:33":
Luke, send my suggested letter off to the tenant first, it's a legal trap letter, the Councillor will not answer, but the tenant might and in doing so provide proof of the Councillors alleged involvement, copy this letter and send it to the Councils Legal Department, with a claim for damages, your suing the tenant, the Councillor and the Council, so a keep a diary for the Court and record everything, and be willing to settle out of Court, does £5000.00 sound right.
Anya Lawrence
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Sign Up18:43 PM, 11th July 2015, About 10 years ago
I used to work with councillors and you shouldn't let the designation intimidate you. Councillors are just people like you and me who happen to have been elected. Their influence is very limited and in the case of legal actions is zero. The case will stand or fall on the facts and the councillor will find himself in breach of the law if he tries and the court will not be backward about pointing that out. As far as using council legal people to "help" his constituents, the councillor (not the constituent) will be able to ask them to clarify what the law is but they will not act as legal advisors to the constituents. I agree with previous comments. This is an empty threat and you may take it with a pinch of salt.
Can you try to see things from the point of view of this new councillor. You should realise that councillors are elected to represent their constituents, however odious, and any councillor worth his/her salt will try his/her best to help any constituent who comes to them, within their capabilities, which are often not much to write home about. So agreement there with the other respondent who doesn't think he is acting out with his remit by attempting to help them. Remember at this point he has probably been told a load of guff by a set of chancers. When I worked for an MP I lost count of the number of times you would get a tale of woe from a constituent and you would think "this is terrible" and it would turn out they had put a unbelievably positive spin on their role in the matter so basically what you had been told a load of bollocks. When I retired I told my successor to always remember that the constituents would probably be telling you barefaced lies and you should always remember that. This new councillor probably hasn't had enough experience for that particular truth to dawn.
What you should do is write or email this councillor, in even, measured language, setting out your side of the story. This is better than a meeting as face to face meetings tend to get off the point and meander into irrelevance. I would point out in this letter that he was also your councillor and you hope the contents of your letter/email assists him in representing your point of view although emphasising that as far as you are concerned you feel the law is on your side and you are happy to let the courts decide the matter. No threats about party or press or not voting for him. The party are only interested in a councillor's activities, provided they are legal, in terms of party policy, the press will not print anything about a court case before it is heard (sub judice) any threats not to vote for you are just boring -obviously plenty others do or he wouldn't be elected. You never know you might come across this councillor again when he is in a position to help you (say your rate payments go awry within the council). So be reasonable.
You are letting the idea of councillor get to you when he has as much relevance as your cat. Ignore it. Either you are the chancer (after all you could be lying - I don't know you) and the law will decide in your tenants favour or your tenants are the chancers and the law will decide in your favour, all of which will be based on law not councillors. The rest is just background noise.
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Sign Up22:02 PM, 11th July 2015, About 10 years ago
Reply to the comment left by "Anya Lawrence" at "11/07/2015 - 18:43":
I enjoyed reading the last comment by Anya Lawrence; it was well written and highly informative.
With regards to Town Councillors may I add this item: 22 years ago, I undertook some fund raising for a badly injured child, injured in an uninsured drunken driver road traffic incident, 2 children dead, 1 injured. Because of this I was seeking Council support for a local fundraising appeal, and had the unpleasant experience of meeting two local Council officials, the Lady Mayer, and a councillor. The first time I met the Mayor she stumbled drunk out of the Mayoral Limousine and said to me “You’ve got to excuse me, I’m drunk”, she was staggering and I had to aid her into the council offices so she could get some coffee. After I left the council offices, the Mayor ran to the newspapers with the story of “how she was helping this child?
Once the fund well supported fund raising got underway the other Councillor remarked “We can’t do anything for the two dead children so there getting now’t, in any case there from a well known scum bag family and you’ll not get a penny if people know you’re raising money for them”. What was comical was once these two saw the Appeal was going to be a huge success “They wrote to Her Majesty the Queen telling them about ‘their fund raising work “and seeking a donation, they received a donation but in reality were fishing for a Buckingham Place garden party invitation.
An interesting anecdote: I had to go and see the injured child’s mother to ask her would she go to a local pub to collect a cheque for £3500, she said she couldn’t has she had no good clothes to wear, so I asked her partner to do the honours, his reply was, “Am sorry mate, I’d like to do it for yer, but on a Friday night I always go fishing with my mates and I can’t let them down! The appeal was a success, we raised enough money for a new bungalow with lots of cash left over, I won’t add what happened to this money but won’t - it’s too vexing to write about. The two councillors were useless and only interested in the goody-two-shoes write ups they got. They never raised a shilling between them.
Neil Robb
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Sign Up23:36 PM, 11th July 2015, About 10 years ago
HI Luke
You are one of the most switched on people on these forums I would not worry because he is a councillor.
I would not contact him other to ask his involvement and why. I would not tell him a thing or show him any evidence you have. That is for the courts not the council.
If a compliant was made to the council it would be the department that investigates not a councillor.
Do what you always do and be polite and tell him nothing you do not need to. Sounds like they are trying to scare you into not chasing money that is owed.
Luke P
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Sign Up0:11 AM, 12th July 2015, About 10 years ago
Thank you all for your comments.
The Councillor's backing does not concern me as far as the case goes, but what does bother me is that that he is attempting to use his position in, what I feel, is not in an impartial manner. I also do not like that he appears to have formulated an opinion of my business based on two incidents (both of which I am extremely confident I will win), where he only has part of the information. If I were a Councillor I would treat all information with caution and gather as much as possible before forming any solid stance, especially not making it known at such an early stage.
I'll sit tight, do my usual thing and if he oversteps the mark any further, follow it up via the proper channels.
Graeme Paton
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Sign Up11:07 AM, 19th July 2015, About 10 years ago
I had a similar situation where a local councilor, friend of my tenants parents got involved when I was trying to do them a favor and get a free boiler. He said this was dodgy and could not be done. I told him that it was in fact an act passed by the government and that I as a private landlord was entitled to have my tenant benefit from this scheme. He still refused to agree and I asked him as my councilor to check for the act allowing same to happen and he said he was too busy but that I should prove the matter to him.
I sent him the legislation and he apologized.
Point being he was not acting independently and without bias.
What a useless man and I suggest yours is equally incompetent.
Don't give him the satisfaction of thinking he is important.
Do as Alexander suggests if indeed it is worth your valuable time.
Robert Rivers
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Sign Up10:43 AM, 8th August 2015, About 9 years ago
Very wise words from Anya, would certainly be in line with my way of looking at the situation!