Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Cider Drinker
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Sign Up12:19 PM, 11th March 2024, About 9 months ago
Buying existing homes won’t tackle homelessness. It doesn’t increase the number of homes.
Building homes will tackle homelessness but there will always be more people wanting to move to the U.K. that the U.K. can accommodate.
Grumpy Doug
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Sign Up13:03 PM, 11th March 2024, About 9 months ago
A bunch of councillors running a REIT funded via taxpayers' money. What could possibly go wrong?
Well, here's my £100 that says it'll crash and burn at huge cost and Hackney will join the list of bankrupt councils. The "property consultancy" will have disappeared into the distance but will have trousered vast sums of taxpayers' cash in "consultancy fees" in the process.
Nottingham - Robin Hood Energy
Woking - a string of disastrous investments
Ditto over the rest of the country including the idiots in my town
Rod
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Sign Up13:20 PM, 11th March 2024, About 9 months ago
The article mentions Home REIT. I am one of the unfortunate shareholders who bought the story of housing the homeless, not realising that their advisors were simply buying poor quality properties to rent to poor quality corporate tenants, while trousering their fees.
Right now, the new managers are still trying to understand the condition of the properties and the tenants. With only 9% of rent collected, several hundred properties auctioned well below cost and the FCA involved, this should be a cautionary tale for Hackney or any other council planning to go down this route.
The risks should be slightly lower for the councils as they are effectively giving tenants the money, so it can be paid back to them as rent.
NewYorkie
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Sign Up14:41 PM, 11th March 2024, About 9 months ago
Reply to the comment left by Grumpy Doug at 11/03/2024 - 13:03
Diane Abbott has run the numbers for them, and they guarantee a large profit!
Reluctant Landlord
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Sign Up17:25 PM, 11th March 2024, About 9 months ago
hahaha - this made me laugh..along with the other article just released in 'Inside Housing' saying Redbridge council were looking at the same thing... see below.
1. There are no houses actually built yet or dates of when they will be.
3. Buying of existing houses in their boundary - where exactly and who from????
3. Investment companies are ONLY going to be interested in a return - and this is NOT the model unless it is seriously in their favour...so it will be a case of buckets and buckets of tax payers money being thrown at the issue now just to be seen to do something 'positive' about getting the temp accom bill down. Throw cash now - worry about paying the bill and the problems later...
----------------
Councillors in east London have backed plans to purchase properties for temporary accommodation across the borough in a bid to ease a shortage and reduce costs.
Redbridge Council backs plans to buy homes to ease temporary accommodation shortage .
The London borough of Redbridge’s cabinet agreed proposals put forward by deputy leader Kam Rai for council officials to be given power to buy homes and acquire others on long-term leases.
A separate report to cabinet, published last year, showed that almost 3% of households in the borough were in temporary accommodation.
“The council is becoming increasingly reliant on nightly charged rates for bed and breakfast and serviced apartments for a growing proportion of households, which is not only financially unsustainable but non-compliant with our responsibilities,” the document said.
London council to set up REIT and lease back 300 properties in bid to boost temporary accommodation as Monthly spending on temporary accommodation reached £90m in London last year
It follows a similar report last week by Hackney Council, which is looking to lease 300 properties from a newly established real estate investment trust (REIT) to boost its portfolio of temporary accommodation.
In Redbridge, the council pointed out that it had been “outbid” on local properties by the Home Office, which was placing refugees arriving in the UK in the borough.
In its report, the council said it had “several options available and will need to exercise all of these options to move at sufficient pace to tackle the issue in supply and ultimately bring the cost of temporary accommodation down”.
This will include acquiring existing stock and new developments – and in a similar move to Hackney, Redbridge has been “presented with several land and development opportunities across the borough involving developers partnering with household name institutional pension funds and high street banks”.
The council report added: “The leasing model has now become a vitally important option for many local landowners in the Redbridge market.”
Redbridge Council did not respond to a request for further comment, and has not yet set aside a figure for funding the plans.
London boroughs are having to take these decisions as spending on temporary accommodation grew by almost 40% last year, to reach £90m a month, the latest data has revealed.
In June last year, a High Court judge has ruled that Redbridge had acted unlawfully in its handling of a housing needs assessment and its failure to offer a mother of three accommodation in the borough.
The judicial review brought against the council by the mother, named only as UO, succeeded on all four grounds after hearings in March and April 2023.
Redbridge Council in part blamed “chronic government underinvestment in social housing” for the multiple failures.
Reluctant Landlord
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Sign Up17:36 PM, 11th March 2024, About 9 months ago
Reply to the comment left by Rod at 11/03/2024 - 13:20
It could be argued the councils have no choice as there is no other option. They can't even maintain the properties they own themselves properly and with the way they are treating landlords, they can kiss goodbye to help from the PRS!
Banks/investors will ALWAYS invest when there's an opportunity or should I say smells of desperation in the air. This is being already set up to be a project that is destined to fail - like you say look at what's already happening now...
I expect the council will still go for the deal - what's the worse that can happen? Section 14 and the government steps in and then lends you more money. Look at Birmingham. Up to their eyes in a debt spiral yet the government have lent them another 1.3BN to 'help' them get over the bill of 600M they still owe....
Cider Drinker
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Sign Up17:55 PM, 11th March 2024, About 9 months ago
They could reduce the temporary accommodation bill by allowing landlords to evict non-paying or antisocial tenants. This would release homes for those in temporary accommodation to move in to.
Of course, they do the exact opposite - with a somewhat predictable outcome.
Reluctant Landlord
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Sign Up9:59 AM, 12th March 2024, About 9 months ago
Reply to the comment left by Cider Drinker at 11/03/2024 - 17:55
the way the law stands as it is, I can't see ANY LL taking in anyone from a temp housing list even if they were able to evict existing non paying /ASB tenants.
Anyone on the temp housing list is now more than ever going to be viewed with suspicion because you NEVER know the real reason why they are in this circumstance.
Does anyone believe what the council say to you - model tenant - unfortunate circumstances etc...they never tell you the real reason and neither does the person themselves. No referencing, no guarantor and the council willing to offer you money to take them on?
Roll forward to when S21 is gone and S8 lists every reason and this is only going to make the situation worse....I for one will be asking the question 'have you even been evicted from a property ' as part of my application and asking for copies of the S8.....
AnthonyJames
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Sign Up11:55 AM, 12th March 2024, About 9 months ago
Reply to the comment left by NewYorkie at 11/03/2024 - 14:41No, they would never use an "evil capitalist" word like "profit", and most haven't a clue what alternative measures like ROCE means. In social value la-la-land, it's always just a (whisper it) "surplus" and always "reinvested in the community". Of course they never mention the surplus is tiny, because of all the quietly accumulated operating costs such as consultancy fees, team-building days in 5-star hotels, the perma-sick, WFH or minimal productivity staff who can't be fired (for the usual PR and virtue-statistical reasons), the awful, often fraudulent procurement managers, etc etc
Most commercial profits are reinvested too, and yes there is private sector wastage, but at least there is a legal framework for private companies that obliges them to test their financial performance against the dividend expectations of shareholders.
I agree with the comments that this looks like an accident waiting to happen. Most REITs with a social remit have run into financial and/or governance troubles.
And I'd love to know where this Haringey REIT's capital is coming from!
Michael Booth
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Sign Up12:37 PM, 12th March 2024, About 9 months ago
Love reading how these councils mainly socialist liebor saying what they are doing facing the homelessness face on , they make every excuse blame game politics, what they fail to say is how they increase homelessness with their policies, encourage tenants to break two laws that are in place don't tell tenants that they are responsible for the reasonable costs of the landlord to use legal people to get their property, if anyone wishes to correct me l will furnish them with the relevant legal status no problem.l also know that a previous home sec wrote to every council interested country to stop this practice and councils choose to ignore it ie breaking the law.