Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
DC
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Sign Up22:08 PM, 31st July 2013, About 11 years ago
Richard, your Council has acted correctly in the circumstances. Council tax is on the property and not the occupant(s) so if it was clear of all furnishings and the council was informed then an exemption period would commence. Exemption periods refer to each financial year if that particular council still allows any exemption from council tax. After the exemption expires as in your circumstances the new property owner becomes responsible for any council tax due.
If, however, the property has been abandoned and is still furnished then council tax is still due and would be the responsibility of the previous owner/occupant/tenant, whichever is relevant.
I purchased a repo property that had been cleared of all furnishings and had virtually none of the exemption period left to use myself. Conversely, in another property, I had tenants do a bunk without paying rent and they left many possessions, including furnishings and personal effects so the council accepted that the tenant was responsible for council tax during their tenancy period and once I regained possession of it and cleared out all items they granted me an exemption.
Puzzler
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Sign Up8:09 AM, 1st August 2013, About 11 years ago
Reply to the comment left by "Steve M" at "30/07/2013 - 15:13":
Hi Steve, this charge has nothing to do with the services provided - it is levied to encourage empty properties back into occupation.
It is tax deductible if paid by a landlord so you will get back 20% or 40% depending on your tax band.
Puzzler
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Sign Up8:19 AM, 1st August 2013, About 11 years ago
Richard, you don't say how long a period you have been able to benefit from the exemption. I think it is unfortunate that you were not made aware of this. On the one hand you should have investigated yourself, but on the other the council tax policies are not well publicised. I am surprised you still get 6 months, most councils have all but abolished the exemptions altogether.
At the end of the day your maximum loss is 6 months council tax on this property (tax deductible as my reply to Steve) between £500 and £1500 depending on band.
Puzzler
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Sign Up8:21 AM, 1st August 2013, About 11 years ago
Reply to the comment left by "Steve M" at "30/07/2013 - 15:13":
P.S. The police and fire service are funded by council tax. With an empty property this is an important service.
Freda Blogs
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Sign Up19:51 PM, 1st August 2013, About 11 years ago
Reply to the comment left by "DC " at "31/07/2013 - 22:08":
Council tax is applied to a property and the amount payable is assessed on the value of that property. It pays for local services, and liability to payment of the tax rests with an individual, the occupier, and hence is a tax on occupation.
The point about the property being empty of all its furnishings or being in the course of refurbishment and then attracting an exemption from payment is because it is "incapable of beneficial occupation", which is a recognised term for rating (business and domestic) purposes.
Historically exemptions (periods of non occupation or by certain occupier groups such as students) were more widely available, but Councils are now seeking to limit exemptions as a way of maximising income. However that does not change the liability for payment, simply the time period to which it is applied and this period now varies between Councils, who are adopting different conventions. From a liability point of view, there is a strict 'hierarchy' of who is due to pay CT; shown below is a schedule taken from the Wandsworth Borough Council website.
Accordingly, if there was a previous tenant who had a liability to pay the council tax for the period of a tenancy, or, if the previous owner had not cleared it of all furnishings etc, each of those would continue to have the liability for payment of CT. That is why I suggested to Richard to challenge the council - if they cannot verify that the other claim is well founded, Richard may be able to benefit from the exemption as originally advised to him.
Who is liable?
The hierarchy of liability
To establish who the person is who is liable for the payment of Council Tax, there is a set 'hierarchy'.
This hierarchy is set down below; look down the list and as soon as you reach a description that applies to a person in your home, they will be the person liable for the Council Tax.
A resident freeholder (so for owner-occupied property the owner is liable)
A resident leaseholder (this includes assured tenants under the housing act 1988)
A resident statutory or secure tenant
A resident licensee
A resident
The owner (this applies where the dwelling has no residents)
A resident is a person of 18 years or over and lives in the dwelling as their only or main home.
DC
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Sign Up19:42 PM, 2nd August 2013, About 11 years ago
Richard, your query is similar to that which was discussed recently at this link: (http://www.property118.com/who-is-responsible-for-council-tax-when-a-property-is-abandoned/41337/). I made a recent counter claim on one of my properties where the discount (or exemption as we usually refer to it as) was originally granted to the departing tenant but as there was a period between departure and end of tenancy agreement the council reversed their decision and have given me the benefit of the discount until the tenant proves that the property was clear of all furnishings.
As Freda states, there is a residential hierarchy that denotes who would be liable for council tax. Section 6 of Local Government Finance Act 1992 outlines this together with the 2012 amendments which now allow a council to set a nil to 50% discount.
The point is that most council’s as far as I am aware qualify residential status by whether the property is furnished or not so this determines whether a property is eligible for a discount. It is the first and only thing they ever ask when I notify them that one of my properties is untenanted when I apply for a discount.
If you challenge whether the property was still furnished at the time the council granted the commencement of discount prior to your purchase then you may get the discount period altered as I did.
DC
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Sign Up8:42 AM, 3rd August 2013, About 11 years ago
Reply to the comment left by "Freda Blogs" at "01/08/2013 - 19:51":
Richard, your query is similar to that which was discussed recently at this link: (http://www.property118.com/who-is-responsible-for-council-tax-when-a-property-is-abandoned/41337/). I made a recent counter claim on one of my properties where the discount (or exemption as we usually refer to it as) was originally granted to the departing tenant but as there was a period between departure and end of tenancy agreement the council reversed their decision and have given me the benefit of the discount until the tenant proves that the property was clear of all furnishings.
As Freda states, there is a residential hierarchy that denotes who would be liable for council tax. Section 6 of Local Government Finance Act 1992 outlines this together with the 2012 amendments which now allow a council to set a nil to 50% discount.
The point is that most council’s as far as I am aware qualify residential status by whether the property is furnished or not so this determines whether a property is eligible for a discount. It is the first and only thing they ever ask when I notify them that one of my properties is untenanted when I apply for a discount
If you challenge whether the property was still furnished at the time the council granted the commencement of discount prior to your purchase then you may get the discount period altered as I did.
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Sign Up17:46 PM, 3rd August 2013, About 11 years ago
Reply to the comment left by "Puzzler " at "01/08/2013 - 08:21":
Short term empty properties are usually well secured and regularly checked, they are unfurnished and have the utilities turned off at supply. If anything happens, they are insured.
The drain on the services you mentioned is not very great.
And Police and Fire only account for <15% of the total council tax anyway.
Lets be clear on what this really is -
It's an anti-landlord tax because Councils generally dislike landlords and they haven't considered the knock on effects to tenants (if they care anyway).
And landlords are a plump, soft, easy target.
It's an arbitrary policy decided without fact, rhyme, reason or consultation, made by half a dozen Councillors who are usually home owners who have very little experience of the private rental sector.
All IMHO of course!
Howard Reuben Cert CII (MP) CeRER
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Sign Up10:53 AM, 11th August 2013, About 11 years ago
Reply to the comment left by "Freda Blogs" at "01/08/2013 - 19:51":
"Council tax is applied to a property and the amount payable is assessed on the value of that property. It pays for local services, and liability to payment of the tax rests with an individual, the occupier, and hence is a tax on occupation."
Recently, my tenant did a runner (4 months in to a 12 month AST) and the house is now empty (only for a short while, hopefully, whilst we clean, fumigate, repair and 'sparkle') and I heard on the grapevine that the tenant has contacted the council tax peeps and told them she is now living somewhere else i.e. she is no longer a resident or occupier.
I am DELIGHTED to say that she is STILL LIABLE for all council tax until the END OF THE AST!!!
Where she thought she could disappear without paying 2 months rent and where she has had the audacity to say that I would not 'find her' and bother to chase her for o/s rent, she is now about to get a little shock. Thanks to Mark, I am about to instruct FCC Paragon to hunt her down and get my money back. I could possibly find her myself but weighing up my hourly rate versus paying the Paragon fee makes it better value for money.
So, she is also going to be paying for all dilapidations, re-letting costs, missed rent payments and ..... all council tax until such time that a new tenant is found or until the AST ends, next April.
There is an argument for and against 12 month AST's and the benefit of having council tax paid by the AST tenant signatory(ies) is one point in favour, methinks.
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Sign Up19:02 PM, 11th August 2013, About 11 years ago
Reply to the comment left by "Howard Reuben" at "11/08/2013 - 10:53":
So what if you find her; I guarantee you won't get a penny out of her!!!
If you have deposits and advance rent then it might cover things; if not you don't stand a chance of any recovery.
You will be throwing good money after bad and FCC Paragon is useless; they just send out silly debtor letters.
I bin all mine or use them for scrap paper.
Will you bother with a CCJ?; why when she won't pay; will you try to get an 'Order for questioning'; what for as she will have no assets.
3rd party order, same again., garnishee order , same again, statutory demand; you have to serve personally her within a certain time frame or the demand lapses, easy to avoid personal service
In short you are wasting your time; just offset the losses against your tax bill!!
If she is employed then it might be worthwhile; on benefit, forget it.