Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Tony Hodge
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up10:56 AM, 25th March 2020, About 5 years ago
Not directly related to the above Webinar (which I have to say was very good and informative) but there is lots going on about 'rent holidays', 'mortage holidays', '80% of wages', etc. What concerns me is that at the end of the day, someone, somewhere will end up paying for all these holidays.
Who will it be? You? Me? Gov? Banks?
It will effect all of us as nothing in life is free.
David Lawrenson
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up11:23 AM, 25th March 2020, About 5 years ago
Yes, the bill for years will be colossal.
I predict that we could see a fall in rents by as much as 20% in less than 3 months (new rentals agreed), as numbers of folks looking for lets could remain dried up for some time - and letting agents and landlords will have to drop rents to get tenants.
This will feed through to existing tenancies within 6 months. Renewals rentals will be at lower levels.
The impact on house prices could be to the same level, though will take much longer to feed through, as house prices are very sticky downwards, (no one is keen to accept their house is worth a lot less).
One bright spot is the drop in base rates - great news for those on real base rate trackers (not so much the SVR variant). The West Brom must be cursing Mark Alexander even more than when they lost at the Court of Appeal!.
In the longer run, when this is all over, the world must simply have to pay to close down bad practices in farming, especially these awful "wet markets". We just cannot survive a fourth pandemic and close the world's economy again. The world must subsidise and pay poorer countries to ensure compliance and close these disgusting places down - with traders given alternative employment.
We also have to look at the health of our own nation. Too many people's "underlying health conditions" are caused by their own lifestyle choices. This then places a huge burden on the NHS. So more government money must be made available to support exercise, sport and healthy eating.
The pleas of the part of the food industry that produces fat food must be ignored this time.
The government has just proved that it has a lot of money it can spend / find in times of crisis. It must put in place preventative actions for the future.
Finally, our civil liberties must be restored as soon as possible.
I have written more about this here...the impact on the PRS and on society in general.
https://www.lettingfocus.com/blogs/2020/03/coronavirus-and-private-landlords/
David Lawrenson
http://www.LettingFocus.com
Landlord Consultancy
Monty Bodkin
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up11:35 AM, 25th March 2020, About 5 years ago
Reply to the comment left by David Lawrenson at 25/03/2020 - 11:23
I predict that we could see a fall in rents by as much as 20% in less than 3 months (new rentals agreed)
Go then, state and link to your preferred index and we'll all have a look in 3 months.
Supply levels are down and it look set to remain that way.
I predict it will be the same or higher.
David Lawrenson
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up14:21 PM, 25th March 2020, About 5 years ago
Reply to the comment left by Monty Bodkin at 25/03/2020 - 11:35
Hi Monty,
I hope you are right. And yes, you are correct about supply levels going down too. But it seems to me that the fall in incomes is the key factor and will hit very hard indeed. I hope I'm wrong of course - and you are right.
Four fascinating pieces / articles in The Times today critiquing the approach we have taken, including one by Max Hastings and another by Daniel Finkelstein.
When I have a moment, will try to link.
Kind regards
David Lawrenson
LettingFocus.com
Monty Bodkin
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up15:20 PM, 25th March 2020, About 5 years ago
Reply to the comment left by David Lawrenson at 25/03/2020 - 14:21
https://homelet.co.uk/homelet-rental-index
For February 2020 the data shows that the average rental price for a new tenancy in the UK was £955 per calendar month (pcm)
So for your prediction to be correct, the Homelet May 2020 index average rental price for a new tenancy in the UK would need to be £764.
(N.B Whole of UK index includes London.)
Monty Bodkin
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up22:23 PM, 25th March 2020, About 5 years ago
Reply to the comment left by David Lawrenson at 25/03/2020 - 11:23"I predict that we could see a fall in rents by as much as 20% in less than 3 months"
Emergency LHA rate rent increases have just gone bananas in the last hour.
Unprecedented increases on initial reading.
David Lawrenson
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up9:38 AM, 26th March 2020, About 5 years ago
We must allow for the serviced accommodation providers switching to standard BTL where they can, this will add to supply and tend to reduce rents a little.
As I said, speaking with my landlord hat on, I hope you are right and I'm wrong.
But these are strange times.
On a general level, what’s really scary is that in Italy, Spain and France they are variously restricting the actual time you can spend outside or how far you can go from your home…and people there are complying.
But if you believe the narrative, then it is avoiding close contact with other people that is the issue….If you always avoid that, then it doesn't matter how far you roam and for how long.
Can people really be accepting this? Can they not be trusted to do the right things, as Sweden is notably doing.
David Lawrenson
http://www.LettingFocus.com
BB
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up9:57 AM, 26th March 2020, About 5 years ago
I apologise if my question seem irrelevant or a little silly. I live overseas and have for a long time, so very little contact with people back in the UK. So if I could please:-
During the Government shutdown are people allowed to move home? Be that tenants to new properties and buyers/seller to their prospective new homes. As I have tenants wishing to move out at the end of their tenancy next month.
Are viewings permitted if the rules on gathering of no more than two people are adhered to?
Finally what about at the end of a tenancy (or start) - check out inspections, inventories and return of deposits?
Thank you, I would be most grateful of some info.
angela
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up11:02 AM, 26th March 2020, About 5 years ago
Reply to the comment left by David Lawrenson at 25/03/2020 - 11:23
totally disagree, rents will rise as more people go bankrupt, the PRS has contracted due to the financial penalties the government imposed, house prices will stagnate for period just like during brexit, but look how they took off this year after things were finally agreed for the moment.
your comments on civil liberties is ridiculous, this thing is killing thousands, left to itself it will kill millions, for the sake of my father and elderly friends I am happy to comply, not only that I do not want it.
We are living through unprecedented times, cannot compare to 1918 as the world bears no resemblance to those times. Watch and wait is all we can do.
David Lawrenson
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up11:19 AM, 26th March 2020, About 5 years ago
Reply to the comment left by angela at 26/03/2020 - 11:02If I was in Italy and went for a walk in the country near my home and don't go within 2 metres of another soul, how would this be dangerous, as their government says it is?
All the evidence says it is close contact with other people that is the risk and failing to wash hands.
(I think it is Italy (or maybe Spain or France) where restrictions of distance from one's house and imposed and time outside).
But how could that make sense in the scenario of a walk in the country as I had described?
By all means take appropriate precautions for your own life and for those of fellow citizens, but there is no reason to allow the state to impose ludicrous restrictions that make no sense at all from the perspective of public health. Which is why I agree with Sweden's approach. Perhaps there is a better level of trust between that nation's citizens and the state than in Spain or France or Italy.