Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (âOur Siteâ) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
âAccountâ |
means an account required to access and/or use certain areas and features of Our Site; |
âCookieâ |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
âCookie Lawâ |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
âpersonal dataâ |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 â the General Data Protection Regulation (âGDPRâ); and |
âWe/Us/Ourâ |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten â i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UKâs supervisory authority, the Information Commissionerâs Office.
- For further information about your rights, please contact the Information Commissionerâs Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (âthe EEAâ) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be âstrictly necessaryâ. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browserâs settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Neil Patterson
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Sign Up8:12 AM, 5th August 2016, About 8 years ago
Hi Justin,
There are many lenders that will not allow the vendor to live in the property after the sale as they can see this as a sale and rent back agreement which they consider can affect access to their security. Therefore you will need to check this.
Ross McColl
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Sign Up10:55 AM, 5th August 2016, About 8 years ago
https://www.citizensadvice.org.uk/debt-and-money/mortgage-problems/how-to-sort-out-your-mortgage-problems/sale-and-rent-back-schemes/
Not a good idea unless the purchase is heavily discounted and you do your homework!!
Steve Bower
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Sign Up12:56 PM, 5th August 2016, About 8 years ago
Definitely avoid unless you are registered with FCA - could get in a lot of trouble, aside from any tenancy issues.
Much better to give him, say 6 months rent (deducted from price) to take another property. You could even find it for him, if the deal is good enough.
Check though any restrictive covenants on the property as ex-council, and also check on the repairs element of the lease - have heard of private buyers being hammered for roof repairs on a part council-owned block
Kate Mellor
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Sign Up16:55 PM, 5th August 2016, About 8 years ago
I would have thought that 'sale-and-rent-back' is only relevant to those who have sold their house at a discount with a pre-agreement that they can continue to rent the property - long term. All the risk is on the side of the seller as they are getting less for their property than they could on the open market and can still be evicted. You can prove that this does not apply in your case as presumably the seller marketed the property with an agent on the open market; you're purchasing at full market value with a surveyors valuation as evidence and if needs be your seller can make a declaration with their solicitor that they are not selling with any discounted arrangement in exchange for being allowed to rent back their property.
If your intention is to let the property anyway and you would be happy to accept them as tenants if they had applied to rent the property in the normal course of business, then I would simply consult my solicitor and if they couldn't see any legal issue with it, I'd incorporate the paperwork into the completion process and you could even ask for the 6 months rent and the deposit in advance on completion ie. deduct it from the sellers sale proceeds as long as they are in agreement.
Lenders normally exclude the new owners/borrowers or their relatives from being tenants in a property with a BTL mortgage, I have never personally seen an exclusion on a BTL mortgage of a FORMER owner as a tenant, but again, your solicitor will be able to give you clear and accurate advice on this as they are also acting for your lender (I would assume).
Have the seller sign a standard 6 month AST at the point of exchange of contracts (or later) bearing the same date as has been set for Completion. At least you know that they can afford the rent and you won't have a void period or any costs associated with preparing the property for letting, or sourcing a tenant.
Ensure that you provide your NEW TENANT with all the necessary legal paperwork, just as you would with ANY tenant, don't assume that you needn't provide them with a copy of the EPC for example just because they will already have this information from when they marketed the property, (although you can use the same one provided to you in the purchase process as they are valid for 10 years).
Just go through all the motions and tick all the boxes. That way you will not leave yourself open to anything, and you will be able to issue a valid Section 21 notice should you need to.
Get a Landlords Gas Safety Certificate issued between Exchange & Completion (with the consent of the vendors), a copy of which needs to be provided to them in their capacity as new tenant. Do all the Right to Rent checks, protect the deposit in a recognised scheme; issue the Prescribed Information and have them sign a condition report and take dated photographs to ensure that you can claim against the deposit for any damage or unpaid rent when they do move out. Specifically photograph any known pre-existing damage so that you are in agreement with the tenant that this pre-dated the tenancy. This is not an exhaustive list, so make sure you have done your homework and you know what your responsibilities are as a landlord.
You don't say what your experience is with BTL so I apologise if I'm preaching to the choir here. đ
Lyndon Whitehouse
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Sign Up18:11 PM, 6th August 2016, About 8 years ago
I'm a portfolio landlord, letting agent and I increasingly source BTL properties for clients to buy, which we then manage.
I have re let to a seller many times. It is a good negotiating tool, when agreeing the purchase. The seller will become a first time buyer and benefit from all that that brings.
Treat them as though they are normal applicants for the property. Meet them, discuss it, (you will immediately see how they look after the property). Try to establish their motive to sell, will they receive a large amount of cash (equity) from the sale, or have they remortgaged up to the hilt. It's all due diligence, but you have the wonderful advantage of chatting to them in their own home. If you have any doubts about them - don't do it! As per normal.
If they are genuine, obtain all the fees and deposit upfront in the week prior to completion. Sign them up on an AST the day before. Do as good an inventory as you can, bearing in mind furniture and that's it!
People in their position are easy to assess, you're in their house and that's what its all about!!! Making a good assessment.
Mark Alexander - Founder of Property118
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Sign Up10:55 AM, 7th August 2016, About 8 years ago
If you purchase a property which is rented back to the former owner and you get a mortgage on it you could be committing mortgage fraud, the punishment for which is up to 14 years inprisonment.
Furthermore, unless you are regulated to conduct such business by the FCA then you could also be prosecuted for criminal activity by them.
Search Google for "The history of sale and rent back" and you will find a blog I wrote on the subject many years ago.
.
Kate Mellor
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Sign Up22:40 PM, 7th August 2016, About 8 years ago
Sorry to contradict you Mark, but according to Ben Reeve Lewis on Tessa Shepperson's landlordlawblog.com when he phoned the FCA they confirmed that restrictions on sale and rent backs 'apply to companies only and not on an individual choosing to do a private deal with another individual. The FCA wouldn't interfere with an arrangement of that kind'.
Whether your lender would consider this private arrangement to be acceptable or not you would need to be confirmed with your lender, but in my experience careful reading of your mortgage offer generally spells out any restrictions of this type.
If it's not mentioned in your mortgage offer and it's perfectly legal then why should it be mortgage fraud? You've got me!
Mark Alexander - Founder of Property118
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Sign Up10:01 AM, 8th August 2016, About 8 years ago
Reply to the comment left by "Kate Mellor" at "07/08/2016 - 22:40":
Hi Kate
I have a great deal of respect for both Ben and Tessa, we go back a long way.
However, on this occasion I think Ben has been given duff information, has asked the wrong question or misinterpreted the answer. Whichever it is, I am extremely confident that SARB regulation has very few exceptions and that simply not being incorporated is not one of them.
An example of a deal which might avoid regulation would be a "one-off" between family members but even that isn't clear cut.
.
Steve Bower
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Sign Up17:52 PM, 8th August 2016, About 8 years ago
A SRB agreement is a regulated product, and must only be sold by an authorised firm, so there is no concept of a private arrangement in this case. In https://www.handbook.fca.org.uk/handbook/MCOB/4/11.html firms included individuals. I'd even avoid it for families, as a BTL mortgage usually specifically exclude relatives as tenants, Its inviting a whole world of trouble.
Kate Mellor
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Sign Up22:30 PM, 8th August 2016, About 8 years ago
Assuming you're correct and the SRB restrictions also apply to individuals, I would argue that the example given in the question clearly does not constitute an SRB in any logical way.
The property was marketed professionally by an agent to all comers and the purchase/sale was patently at full market value; there was no condition on the sale/obligation that the buyer would rent back to the seller (the purchaser could equally have been an owner-occupier); the purpose of the rental period is specifically for the seller to find and purchase another property; the AST is a standard 6 months term and not the minimum 5 years of an SRB and there is no written SRB agreement. Additionally both buyer and seller could, for belt & braces, make a stat dec in front of their solicitor to the effect that the seller is not selling on any condition that they be given a tenancy and the buyer that they have not given any representation of same to induce seller to sell to them and that the agreement to let to the seller was made subsequent to the sale being agreed.
I'm not saying I'd like to be the test case in any malicious prosecution, but as an academic exercise I'd be interested to know if there is anything in writing that can be relied on to clarify these points. Logically there must be more specifications to constitute an SRB than the seller becoming the tenant. It shouldn't be something you can do by accident.