Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Neil Patterson
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Sign Up9:42 AM, 7th February 2020, About 5 years ago
Please see my notes above on C3 meaning.
Porky
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Sign Up10:23 AM, 7th February 2020, About 5 years ago
If it were the case that plastic consumer consumer Units had to be replaced with the new 18th edition standards which specifies metal enclosures then nearly every domestic property in the country would have to be upgraded. This clearly is not the intent of the new regulations . If the consumer unit was fitted before the standard was enforced at the end of 2018 then older versions of the wiring regulations would have applied and these were and remain perfectly adequate standards. So there is no need to require that the consumer unit is changed. It is purely advisable. The only exception is if the consumer unit is fitted under the stairs and there is no adequate fire restraint fitted to delay a fire from spreading and preventing escape using the stairway. Even then a non combustible deflector can be fitted above the unit rather than change to a metal housing CU.
Rob Crawford
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Sign Up11:24 AM, 7th February 2020, About 5 years ago
As explained previously it's not a legal requirement, however, if you intend to change it, the best time would be at the next test and inspection in 2022. This would be cheaper for you.
Rob Crawford
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Sign Up11:26 AM, 7th February 2020, About 5 years ago
As explained previously it's not a legal requirement, however, if you intend to change it, the best time would be at the next test and inspection in 2022. This would be cheaper for you. I am assuming 17th edition safety checks are confirmed as acceptable under the new legislation.
Saul Smart
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Sign Up11:42 AM, 8th February 2020, About 5 years ago
I'm a registered electrician as well as a landlord.
I regularly write EICRs for people with a string of C3s on the 'satisfactory' (or pass if you prefer) report.
C3s are often raised because of forever changing regulations and not because the installation is unsafe. It just means a situation is in place where you couldnt install something in that way today (current regs) but it was installed in accordance with the regs in place at the time.
We electricians were installing plastic consumer units in December 2015 in the full knowledge that under BS7671 2015 Ammendment 3 then from jan 16 these would pick up a C3 when the metal consumer unit reg became mandatory (6 months behind the other amm3 regs becoming mandatory as the new regs process is shambolic).
New regs are very rarely retrospective (if the installation was put in place to the regs of the day and it has not deteriorated or its integrity been compromised it is satisfactory and attracts a C3. There are still plenty of 1960s-80s rewireable fuseboards out there 'satisfactory' but with a C3. These have no RCD protection either but coding is a C3!!
If you want to change it then do- I wouldnt- but be prepared also to cost in a type2 spd (18th edition that came enforceable jan19). And also do it before 2022 when AFDDs are planned to become mandatory under Amm2 (amm1 came out 5 days ago now after the 18th edition only became mandatory a year ago!) else it will cost you a VERY hefty sum.
Hope this provides an insight into the ridiculous world of electrics as well as answering your question.
Saul Smart
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Sign Up11:58 AM, 8th February 2020, About 5 years ago
Reply to the comment left by Porky at 07/02/2020 - 10:23
Although your intentions are good and the majority of your information is correct which I give you full credit for, I respectfully submit you have also given some incorrect advice that will have some readers running scared.
Just to be picky it was BS7671 2015 amm3 that brought in metal consumer units recommended from jan2015 but not enforceable till jan 16. Nothing to do with the 18th edition that came enforceable 2019.
More importantly this plastic consumer units unders stairs business etc is TOTALLY wrong so fellow landlords dont panic.
There is nothing in the regs about this at all, although in this instance a board change may be advisable depending on how you personally view risk- no obligation for changing or 'deflection plates'.
Personally in such a circumstance an extra smoke detector there (hard wired, battery backed up and interlinked with your other detectors) is my choice. If you rely on battery stand alone smokes then this is redundant of course.
Hope this clarifies things for readers.
I am a registered sparks by the way charged with sifting through and keeping up with regs, their implications and retrospective (or not) effect.
reader
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Sign Up18:10 PM, 8th February 2020, About 5 years ago
I am not a Sparky but a landlord who has upgraded to many plastic consumer boards in recent years.
Having had occasion to discuss a house fire with the local Fire Service they quite openly told me of the problems with the fire resistant plastic consumer units and how the metal units are not a source of combustion. That's why the move to metal in the latest regulations. The plastic ones are fire resistant but not fire proof and plastic will eventually go up in flames.
No one is talking also about the consequences of replacement meters on supply boards. The installers push and pull the consumer unit wires but only check the security of those wires to the meter end not the consumer end. So the wires can wobble in the consumer unit repeatedly short, over heat, wire insulation eventually catches fire and sometimes the plastic consumer unit too, it becomes a source of combustible material. But not with metal consumer units. Is this the real reason the regs changed to metal?
Saul Smart
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Sign Up0:33 AM, 9th February 2020, About 5 years ago
Reply to the comment left by at 08/02/2020 - 18:10
To the 2nd part of your comment The cynical amongst us in the trade say - 'YES'. I've been in the sparks business for many years and consumer fires were never really a big issue if fitted correctly and maintained (as in the eicr periodically as we as landlords are finally being forced into).
These smart meter fitters etc in my experience want to be in and out as soon as they can, 'rag around' the consumer unit tails without care causing them to come loose into their connection in the board (bear in mind your looking at a 7mm length of 25mm (cross sectional area) round copper in a square containment- thats never been a great set up but thats what we have.
This will loosen the connections (loose wires cause fires- cliche but true). Loose connections= high resistance = overheating and potential fires- yourcprotective devices inside any board are plastic (whether a metal board or a pladtic one). The chances of shorting etc arent likely but loose connections are.
The meter fitters are not permitted to go into the consumer unit even if they wanted. Its where the boundary lines are drawn between them and us.
That said metal boards are obviously still a massive safety improvement. Plus you would normally have a 'gland' that secures the meter tails on entry so there is no chance of the tails being loosened inside the board regardless of agressive treatment of the tails from outside. So its a double whammy win.
That said even though on my report I am the voice of BS7671 and say recommended improvement- i cant say anything else- I always verbally tell my customers (and id deny it if asked) that I wouldn't recommend it.
Plastic boards are not a problem if the installation is properly maintained. We have 100s of 1000s of them fitted throughout the country and were fitting them since the 80s with bo big issue until the constant mucking about of meters that we have now (oh and the diy installers of consimer units too of course). But hey 'electrics is easy int it Put a wire here and there and it works '. Big difference between working and safe tho that is a fact!
reader
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Sign Up8:23 AM, 9th February 2020, About 5 years ago
Thanks Paul, I am glad a professional electrician agrees.
Michael Barnes
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Sign Up18:56 PM, 9th February 2020, About 5 years ago
With a C3 there is no problem with safety, and there is no reason it should fail the next inspection.
However, there may be a problem in a let property if the "Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020" go through unamended (see https://www.property118.com/new-electrical-checks-and-safety-standards-for-landlords/).
Today I have became aware of the "Joint Committee on Statutory Instruments" at https://www.parliament.uk/business/committees/committees-a-z/joint-select/statutory-instruments/contact-us/
I don't know if it is too late to send them your concerns over the proposed regulations.