Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Appalled Landlord
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up16:47 PM, 28th September 2016, About 8 years ago
Reply to the comment left by "Jonathan Clarke" at "28/09/2016 - 13:13":
Hi Jonathan
Does your MP believe you?
The nearby MPs Stewart Jackson and Shailesh Vara refuse to believe:
http://www.peterboroughtoday.co.uk/our-region/peterborough/government-hits-back-at-misleading-claims-over-1m-peterborough-city-council-hotel-bill-for-homeless-families-1-7594514
and
http://www.peterboroughtoday.co.uk/ourregion/peterborough/accept-that-your-government-is-responsible-council-leader-fires-back-at-peterborough-mp-over-1m-hotel-bill-for-homeless-families-1-7597920
Appalled Landlord
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up17:17 PM, 28th September 2016, About 8 years ago
Reply to the comment left by "Chris Clare" at "28/09/2016 - 15:18":
Hi Chris
The word pragmatic might give the impression that HMRC were not following strict rules. In fact they have always followed what they call Generally Accepted Accounting Practice.
HMRC will continue to follow GAAP for every type of enterprise in the country - with the exception, as from next April, of renting out residential property which was bought by individuals in their own names and which does not qualify as furnished holiday accommodation.
Jon Pipllman
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up23:01 PM, 28th September 2016, About 8 years ago
The suffering caused to tenants is very unpleasant to see.
I do see the need to rein in btl in its most extreme form due to the risks outlined by the BoE, but I do wonder if the government considered and accepted that some PRS tenant families would end up living in a travelodge room for a prolonged period as part of the fallout of the policies it is implementing?
I predict the impact on tenants of LLs affected by S24, PRA, Basel III etc. will get worse before it gets better, both in terms of number of people affected and the severity of the conditions some of them end up suffering as the result.
It took 20 years from btl being enabled to get to the point where the government acted to reverse the direction of travel. It has done so with a policy that is taking 5 years to fully implement, but that is already, just 1 year in, seeing some families kicked out of their homes with nowhere to go except a travelodge room.
My own view is that if skint banks had been forced to fail in 08, the problems that high leverage io btl was contributing to in the housing market would have been solved more quickly & without the need for the government to intervene in the ways it has decided are necessary and at far less cost to the taxpayer. That wouldn't have been pretty for some LLs, but it is fair enough if the market giveth & the market taketh away.
However, we are where we are and I don't see a good ending coming quickly enough to prevent the lives of a lot of people being very adversely affected for some years. LLs that suffer as a result of the changes being imposed do have a small sliver of sympathy from me. Not much, but a sliver. The great majority of my sympathy is reserved for Families that end up being forced to live in a travelodge room through no fault of their own.
Whilst something needed to be done and the objective the government is pursuing - a better functioning housing market - is a worthy one, I hope that the price those families end up paying is worth it. However, I can't shake the thought that a market getting so much government interference (Htb, fls mmr etc as well as the policies mentioned previously) can only end up being distorted by the combination of these numerous policies in ways that the architects of those individual policies never even imagined was possible.
Reversing S24 wouldn't fix it now, save for helping those LLs affected in the short term. There are too many other things at work. Ultimately the housing market has / had / will reach an extreme & will correct itself as markets do. The more the government interferes the worse it will be for more market participants. I wish Conservatives would let the market work.
Housing generally is going to be a rough ride for a few years
/end late night musings
Dr Rosalind Beck
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up23:31 PM, 28th September 2016, About 8 years ago
Reply to the comment left by "Chris Clare" at "28/09/2016 - 15:18":
Hi Chris. You have summed things up very eloquently. Do you mind if I use your wording in a report I am writing?
Old Mrs Landlord
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up23:52 PM, 28th September 2016, About 8 years ago
Reply to the comment left by "Jon Pipllman" at "28/09/2016 - 23:01":
Agree many of your "late night musings" but really all that was needed was to stop interest-only lending and if that had been applied to new btl lending at the same time as it was applied to o/occupier lending, a soft landing would have resulted instead of the carnage we are beginning to see now. Certainly agree government tinkering with the market has been the cause of far more problems than it has solved. FFL has led to higher property prices and near-zero interest rates on savings, Pension changes and pathetic returns on annuities have tempted too many into unsuitable btl investments. HTB has also caused house price rises and increased debt levels which leave first time buyers vulnerable when property prices fall. Meanwhile, BoE actions in keeping interest rates at rock bottom while printing money to inflate away debt have only made matters worse.
However, whether it's families ending up in Travelodges or landlords being bankrupted, it is in the main innocent individuals who are bearing the brunt of banker irresponsibility and greed while the fat cat perpetrators have got off scot free. (Any moment now I shall break into song with "It's the same the whole world over, it's the poor wot gets the blame..." and yes, it is a bloomin' shame! Clearly it's time I went to bed.)
Joe Galvin
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up0:03 AM, 29th September 2016, About 8 years ago
Reply to the comment left by "Jon Pipllman" at "28/09/2016 - 23:01":
As Jon perfectly pointed out suddenly the whole western world have started on high prices and investment money and more likely than not this will go on for a quite long time.
The chance of further capital gains and policies supporting io landlords is very low, the only thing future will bring is more tightening. I wouldn't be surprised if BoE would now think about how to phase out interest only mortgages over a few years time and force everyone on repayment mortgages.
Yes, evictions might hurt, but for every tenant evicted there is going to be an empty house with a mortgage needing another tenant. As most landlords are not affected that much by the changes they are not forced to raise rents. If you raise rents too aggressively you might find no takers or - what is even worse - overextended tenants might just show their middle fingers, default on rent and wait for the bailiffs.
Also a LOT of the tenants in SE and London are immigrants from Europe with zero chance of buying here + plans of going back at some point, so they are prepared to move back to their countries on a short notice. A lot of them will do this anyway when GBP goes south after triggering article 50.
The game is over.
Old Mrs Landlord
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up7:28 AM, 29th September 2016, About 8 years ago
Reply to the comment left by "Joe Galvin" at "29/09/2016 - 00:03":
Interesting to hear your comments about Eastern Europeans in London area. Our properties are in the Bristol commuter belt and last spring the property section of the local paper carried a report from a mortgage broker allied to an estate agency stating that most of the first-time buyers were EEs who made lifestyle sacrifices and worked long hours to save for a deposit. This chimed with our experience when we were interviewing prospective tenants at the time. One Polish single mother working two jobs as a cleaner told us she was was saving to buy and her15 year old daughter also worked as a waitress at weekends and after school. Of course, she also claimed working and child tax credits but you can't blame her for taking common sense advantage of the system any more than you can blame mortgaged btl landlords from their entirely rational responses to the tax system in operation at the time. When the Chancellor (acting in what he perceives as the national interest) moves the goalposts with almost no warning obviously people adjust their behaviour accordingly and there are winners and losers. Often, though not invariably, the losers are those who took the biggest risk.
Jonathan Clarke
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up8:58 AM, 29th September 2016, About 8 years ago
Reply to the comment left by "Appalled Landlord" at "28/09/2016 - 16:47":
Hi
Unfortunately those links appear not working for me at this time.
Coincidentally though yesterday i received a response from my MP. Iain Stewart
I had written to him asking him if he was planning to attend the Homelessness Reduction Bill on 28th October
He replied - he doesn't know yet.
His letter was a typically bland response which didn't tackle the issues I raised
I mentioned the crippling unfair and legally questionable Sec 24 twice in my letter ................. He completely bypassed that headache
I mentioned my tax bill would rise 5 times.................................................................................. He completely bypassed that headache
I mentioned LHA is now frozen for 4 years.............................................................................. ...He completely bypassed that headache
I mentioned my LHA business provides a very cost effective service to the taxpayer.............. He completely bypassed that positive
I mentioned about 45 of mine and my client`s LHA tenants maybe now liable for eviction.........He completely bypassed that headache
Politicians as we know are trained to avoid the question and give bland responses. He shone and scored 10 /10
If the Judicial Review fails or the Autumn Statement does not see a U turn then I advocate Direct Action as the only way to significantly raise our plight. As others have said. E mails have limited impact . Many big corporates will scan read and give a bland response to buy them time if a giving a proper response would be too involved and potentially controversial. They then hope the writer will go away having vented their anger.
Effective Direct action needs thought and planning. Engage the services of someone who is good at this kind of stuff
Fathers for Justice /Greenpeace etc have existing models . Learn from them
To do it well we will need the tenants and the public on board . Don`t want to alienate them or we lose
Co ordinated same day Sec 21 action in a targeted area where LHA tenants want to leave the LHA sector anyway to get a council house
Swamp that town with 100 Sec 21`s so the council foyer is overwhelmed on the effective notice date and they cant supply enough B&B`s
Fighting fund which goes to the tenants as sweetners for their cooperation for the 6 weeks they are in B&B
Short term pain yes but long term gain for the sector.
Direct action is not always easy to achieve a goal. Ask Greenpeace when they put themselves in harms way. Small boat trying to block massive boat. Must be scary.
Then the councils will routinely break the 6 week limit allowed in a B&B. Tons of evidence that they do that now anyway
Class action against the council for breaking the 6 week rule . Press are all over it . A lot cheaper I`m guessing than the Sec 24 action?
100 homeless in the council foyer at 9am one day would get Sky reporter over there doing a live running commentary. Pressure would build throughout the day . If needed a second wave of the next 100 in maybe in 2 weeks time
We protest saying we are simply providing a public service to save taxpayers money but S24 is taxing us out of existence with a potentially illegal tax . We don`t want to evict but we are forced to . By freezing LHA rents they are also effectively and deliberately manipulating private market rents and are therefore discriminating against this very vulnerable sector of society
In the commodities market this would be a criminal offence . Why not in the housing market .
Mark If you are not too busy today - Over to you!
Chris Clare
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up9:00 AM, 29th September 2016, About 8 years ago
Reply to the comment left by "Appalled Landlord" at "28/09/2016 - 17:17":
When I say the revenue takes a pragmatic approach I don't mean them literally, I mean the system and the rules surrounding that system. They are designed in such a way as to encourage spending and investment to generate income which can be in turned taxed.
If a tax system taxed without paying credence to the expenses that where necessary to generate the income, no one would ever set up in business as it would rarely generate any surplus revenue, especially in the early years. However that is essentially what clause 24 proposes.
Most importantly do you really think if they get away with this they will stop there? If they get a smooth ride with these changes they will remove any borrowing relief altogether even for basic rate tax payers. Be warned it may not affect you now but it sure could do in the future .
Mark Alexander - Founder of Property118
Become a Member
If you login or become a member you can view this members profile, comments, posts and send them messages!
Sign Up9:16 AM, 29th September 2016, About 8 years ago
Reply to the comment left by "Jonathan Clarke" at "29/09/2016 - 08:58":
Hi Jonathan
I do not have the resources or experience to organise something at this level but I do agree that something along the lines of what you have suggested is required.
As I have been saying for months now, if just 10% of all landlords were to contribute £10 a month to Property118 Action Group there would be plenty of funds available to procure the necessary resource. I don't think very many landlords are very bothered, or perhaps they just think this problem will go away.
Meanwhile, I am helping those who are bothered sufficiently to pay to professional advice to restructure their businesses and their lives. It's only a handful of people every month but even that is keeping me busy, especially as Property118 and all the other campaign work we we are doing doesn't just happen by magic either,
.