Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Simon Topple
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Sign Up10:51 AM, 24th July 2014, About 10 years ago
Reply to the comment left by "kelvin kaliyati" at "23/07/2014 - 12:43":
The buy to let millionaires risked everything and most of the current crop did under very specific market conditions - rapidly rising market, easy access to high ltv products, etc.
A lot also went to the wall when the credit crunch happened.
Property is a long term business, and your houses will have a life cycle - some people join the game by buying a few, refurb, refinance, get 5 or 6 years cashflow out of it and then timing the sale of it at the top of the cycle.
For the longer term you need to be looking past that and planning for replacing boilers, roofs, kitchens, bathrooms etc over time.
For example my portfolio is now quite mature and my oldest property has been mine for 10 years. In that time I fitted a new kitchen, double glazing, redecorated, new carpets. Its probably had three sets of carpets, two full repaints, a new boiler, and the roof is due for replacement within 5 -10 years, and a full refresh of the furniture (its a student let). Grabbing the cashflow is great but its the fine management of detail (we spend a lot of time on this) thats important and banking money for ongoing repairs and planned investment.
Having said that, I'm in it for the long run and see it as a 20-30 year window (into my retirement), not get in and out between property cycles.
So my advice would be to start slow, build up a good cash reserves, keep 6 months mortgage payments to one side, and put 10% of your gross income to one side for repairs (and service charges if its a flat) and 5-10% away for ongoing investment. You might be able to leaverage your own time in maintenance etc to keep costs down which is quite common for new landlords. Don't get carried away with rising values and remortgaging - the plan is to make cashflow, not generate tax free refinance cash, as that money will always have to be paid back (at some point) and you are paying interest on it. However that's your call and no-one can tell you if its right or wrong, and only a tight trading environment (drop in demand, spike in interest rates) will tell you if you've got it right.
Final word - cashflow is king! Capital appreciation is the end game, but if you're making enough profit from day to day *rentals* (not relying on further advances) you *will* come unstuck - as many of the landlords I see on a weekly basis have.
AllanW
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Sign Up20:30 PM, 24th July 2014, About 10 years ago
Little bit more to add and that is Capital Gains Tax. - Plan a schedule so that you start to sell and repurchase once the gain on each is over you personal allowance £10,900 at the moment. Hence think about moving mortgages rather than starting new ones. Theres a lot can be said about CGT but just include it in your plan.
Enjoy. Allan
Jean Russell
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Sign Up8:42 AM, 26th July 2014, About 10 years ago
You will need more than £10,000. For a first time landlord, mortgage providers sometimes even ask for 40% deposit. And, as Rob says above, chances are your profit would be zero. You have to pay insurance on top of your mortgage and there is always ongoing maintenance. If you are thinking of managing this yourself, there is a lot you will need to know too unless you already have some experience here.
Frazer Fearnhead
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Sign Up9:15 AM, 26th July 2014, About 10 years ago
Reply to the comment left by "kelvin kaliyati" at "23/07/2014 - 12:43":
Hi Kelvin
I admire your enthusiasm and ambition. It is disappointing to see that people choose to mock that rather than support you, but the internet sometimes brings out the harsher more cynical parts of people's nature.
Having said that - the comments are fundamentally correct in what they say and you should not be mislead by seemingly easy rags to riches stories. It is NEVER easy.
Speaking from someone who adopted a high risk highly leveraged strategy in buying lots of flats in the boom years - I have learned that you need to build in a very generous contingency if you want to be able to sleep at night. Unexpected expenses and voids happen all the time and service charges on flats are horrendous. They will destroy your profit margins in most cases and there is nothing you can do about it.
I note you work at the Lime Bar - I am also based in Manchester. If you want to come to my office for a coffee and a chat, you are very welcome. Contact me if you would like to do so. If not I wish you the best of luck.
kelvin kaliyati
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Sign Up19:45 PM, 26th July 2014, About 10 years ago
Reply to the comment left by "Frazer Fearnhead" at "26/07/2014 - 09:15":
Ive spoke to some financial advisors - I t seems 75% is the minimum - so to start me off - a one bed apartment seems to be the best place to start. 50k budget = £15k deposit - achievable in two years..
Right.. I'll do more research as I go.
Thanks ya'll!
Neil Robb
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Sign Up21:38 PM, 26th July 2014, About 10 years ago
Hi Kelvin
It is not all doom and gloom. Please don't not think people on here want ridicule new investors for buy to let. It is new investors that make s it work for everyone.
There has been a lot said on here so far. I have done it on my own and learnt by talking to other investors reading and playing it safe and of course making mistakes.
You need to plan and think about what you want from property. The most important thing I believe is your credit rating never over extend. If you cant get credit you can not grow your portfolio.
Please remember this pay the tax you earn as you go. That way when you are successful it won't be taken away from you. There is things you can do to limit the amount of tax you have to pay. Remember every thing is now done at the touch of a button and information it used to take month to work out now can take minutes.
Property is not easy you need to deal with all sorts most are decent honest but some just think it is there right to have what is not theirs.
Are you willing to deal with housing benefits tenants or only private. Remember anyone can end up unemployed through no fault of your own.
Some mortgages and insurances have terms who can let your property to.
With new rules to how many mortgages you can have from one lending group. some are only three others are more.
If you are married or will get married by putting a mortgage in both names you limit the amount of mortgages to three if done individual names you can have six with the same lender (3 in your name 3 in the wife's name).
Never get carried away biding on a property sometimes it is better to let it go than pay to much.
Never buy at auction unless you have had you solicitor look at the legal pack. Only ever bid and buy at auction if the money is in your account. Don't rely on a mortgage offer that is due in two weeks time thinking I should be ok. It can go wrong and sometimes does.
Try and find course's you can attend now with landlord registration a lot of councils run course's for local landlords and keep them informed of changes for little or no money.
Become an accredited landlord which will give you the knowledge of what is expected of a decent land lord.
Always treat your tenants with respect. I get a lot of new tenants from my current ones. Listen to what they have to say if something needs repaired fix it. Yes some tenants will treat you like dirt but the most are great.
Look after and invest in your property by maintaining as you go it can cost less and if you ever have to sell in a hurry then you will get the best price.
I hope I have not bored you but planning is key to everything even before you start buying.
Funding, Location, Bread and butter 2 bed terraced. with changes to house benefit one beds will become in great demand,
Build relationships with trades people remember they have a family to feed as well, a lot of landlords want things done for little or no money. Pay a good rate get decent trades when you need them they will be there.
Mark Alexander - Founder of Property118
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Sign Up7:39 AM, 28th July 2014, About 10 years ago
I've not been commenting much for the last week or so as I'm in Russia and have very limited Internet access. I have just read this thread in full and must say that I am generally very impressed with the advice and support that has been offered.
We created this forum to facilitate the sharing of best practice. Having not contributed much to the forum for 10 days now it is a dream come true to be able to log in and read threads like this one.
Regards to all
Mark.