Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
AnthonyJames
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Sign Up15:05 PM, 5th March 2014, About 11 years ago
I can fully understand why people - especially the self-employed with variable annual incomes and the option to control their incomes by taking company dividends as and when they need the money, rather than in the form of a regular salary - will be tempted to buy a house using a BTL loan and then "rent" to themselves. The pernicketiness of these Fact Finds and monthly budget planners is simply unbelievable. They demand that individuals conform to a set pattern of income and expenditure which fit their lending criteria, when the fact is that most people, especially anyone running a business, experience wide variations over a year or a series of years and adapt their behaviour accordingly. For example, it is crazy that payments made to a savings account or SIPP are treated as fixed costs and permanent deductions from income, so reducing one's income multiple, even though common sense should tell us that if someone ever did experience financial difficulties or needed to respond to, say, an increase in interest rates, one of the easiest things they can do is stop making pension contributions and turn their savings payments towards paying current costs. Savings, pensions, holidays, new car payments and so on are not "commitments" but discretionary items that can be varied in a stress situation, so they should be irrelevant in calculations of affordability.
Also, when will mortgage providers ever learn to read company balance sheets? Their treatment of self-employed people and company directors is positively archaic and bears no relation at all to the behaviour of any business person I know. The mortgage providers are obsessed with "income", narrowly defined as salary, bonus and maybe dividends if you're lucky, even though most business owners seek to minimise their incomes for tax reasons, only taking just above the NI threshold and living off capital or occasionally taking dividends if they need the money, in order to keep their money working efficiently in the business. I've been told myself by a mortgage provider that to get a mortgage, I should take a fixed income - large enough for the size of mortgage I think I *might* want - every year out of the business, for at least three years, paying unnecessary tax and NI in the process, even though I promptly reinvest the residue straight back into the business as a Director's Loan. This just strikes me as crazy, especially if one day I'd like to seek a large new mortgage: to get one for, say, £350,000, it looks like I am expected to take an income of £100,000 from my business every year for three years, paying vast amounts of tax in the process, just in case I may want this kind of loan in future.
Rant over!
Mark Alexander - Founder of Property118
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Sign Up15:12 PM, 5th March 2014, About 11 years ago
I hope buy to let mortgage lenders are forced to be more diligent. There is still some crazy lending criteria out there, e.g. stress testing based on 125% interest cover on discounted pay rates.
The average rental portfolio runs at around 30% of rental value being costs after factoring in all voids and expenses other then mortgage interest. 125% interest cover assumes the cost to be only 20%.
Given that interest rates can only go up, and especially where loans are stress tested at discounted rates, this is worse than irresponsible lending, it's suicidal.
PS Neil - interesting topic - and I don't care what everybody else thinks, I don't find the writing style of your articles THAT boring - YAWNS - 😉 LOL
.
Neil Patterson
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Sign Up15:15 PM, 5th March 2014, About 11 years ago
Reply to the comment left by "Tony Atkins" at "05/03/2014 - 15:05":
Hi Tony,
I agree things have changed a lot since I was working on the mortgage desk of a big bank in the 90s.
We used to look at Net Profit, Salary and dividends. We even had a special format to analyze company accounts.
Obviously a time long gone for the high street banks!
We obviously need to get lenders to look more closely at company accounts when assessing income as trying to get away with a BTL will do none of us any good.
PS Cheers Mark 🙂
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Sign Up17:56 PM, 5th March 2014, About 11 years ago
I welcome stricter lending criteria! It was reckless lending that contributed towards the first credit crunch.
Hopefully, underwriting will return to a more personal service than "the computer says no".
The good thing about the challenger banks like Shawbrook, Aldermore, and Metro, is that they are treating people more like individuals and taking a view on individual circumstances.
I hope that a balance can be found and common sense lending should ensure that people do not get too much debt that they cannot sustain.
AnthonyJames
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Sign Up9:37 AM, 6th March 2014, About 11 years ago
"Hope" isn't good enough, and the challenger banks mentioned by Vanessa are simply too small and lack visibility in the marketplace to supply demand adequately.
To illustrate the ludicrousness of the current practices, a small business person and company director of middle-class means might over three years take a basic salary of just £8000 in Year 1, for reasons of tax and NI efficiency, to leave her capital working inside the company, and because she has BTL investments that make her £30,000 a year and her husband has a salary of, say, £35,000, which together are easily sufficient to meet their needs and make substantial contributions to ISAs and personal pensions. In Year 2 the company makes a good profit, so she takes the same £8K salary, plus a dividend of £32,000 out of a potential £150,000, reinvesting the dividend back in the company as a Director's Loan because she again doesn't need the money. In Year 3 she takes the same salary and withdraws £200K out of her total £600K Director's Loan as a deposit for a house, rolling over the remaining (and any additional) dividend until the money is needed another year. Because mortgage providers require three years consistent "income" according to their definitions, her contribution towards the mortgage eligibility assessment would be a paltry £8000, despite ample evidence of the couple's continuing rental income, undrawn company dividends, and the ability to call on substantial capital sums if they ever found it difficult to cover the mortgage from their income.
This mania for salaried income and inability to deal with the financing needs of small business people and small companies is a significant reason why the UK is having such difficulty growing out of recession and improving its lamentable productivity.
Neil Patterson
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Sign Up9:59 AM, 6th March 2014, About 11 years ago
Reply to the comment left by "Tony Atkins" at "06/03/2014 - 09:37":
Totally agree Tony,
The big banks work on ruthless cost benefit analysis. It is just not worth employing people that would understand and underwrite the above risk you are talking about at the same rates.
Regulation is also a limiting factor as all main residence loans are FCA regulated and the procedures, processes and cost involved in meeting regulatory requirements makes any low volume sales very expensive.
Jeremy Smith
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Sign Up11:01 AM, 7th March 2014, About 11 years ago
Quote: "I welcome stricter lending criteria! It was reckless lending that contributed towards the first credit crunch." Vanessa.
...Hmm, reckless lending...
This Subject REALLY annoys me !! - It's up to ME to make the payments, not someone else to decide if I have enough cash after I spend my money on cars, holidays, etc, or pay my mortgage amounts....
Do you think people take out loans knowing they do not have enough money to pay the loan and would go bankrupt ? ....I think not.
People have been forced into looking at all opportunities to plan for their future, due to the banks effing up pension schemes that people had paid into for decades, no-one can now rely on their pension pot.
People lost up to half of their income for the rest of their lives due to the banks:
We were conned into investing into pensions pots, where the people investing it for us was taking it out from the other side in the form of bonuses and huge salaries:
we've become smart to this and so their ponsi schemes collapsed.: so to punish us for not funding their incomes any more they slashed the annuities in half.
....People noticed !!!...
We now have to try to make our own "scheme", no matter what or how we try to do that:
So we will do everything we can to make that happen, if the rules are set up as obstacles, then we just learn to jump higher or tunnel under, or get round them.
...This, basically, is why so many people, investors, are trying to acquire BLT properties, it's one of the few, if not only, thing we can rely on to return any sort of reliable income, without other people interfering too much.
..this, on it's own pushes up house prices, without the added demand of FTBers, etc.
I have had to pay tax for three years now on accounts to show my NET income over a certain level, just so THEY can lend me money which I then PAY THEM for the privilege of borrowing...I am PAYING them for a product, should they disciminate by asking me all these intrusive questions?
Surely it's up to me if I feel I can afford to buy a product or not?
- This is why BTLs are not regulated - it's my business if I think I can afford it or not.
..I don't know of any other business where they ask what's your income, before they sell you something:
When I go into PC World they don't say, "do you earn more than £xx, or we can't sell you this printer!..if your income is too low, you won't be able to afford the ink cartridge refills and your printer will be useless to you!!"
Main Residences should be regulated.. to protect people from themselves!
RANT NOT over....to be continued !!
Neil Patterson
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Sign Up11:10 AM, 7th March 2014, About 11 years ago
Reply to the comment left by "Jeremy Smith" at "07/03/2014 - 11:01":
I am waiting eagerly for part II 🙂
Unfortunately the responsible end up paying for the reckless and despite any hope to the contrary Banks are purely there to make profit for shareholders.
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Sign Up11:19 AM, 7th March 2014, About 11 years ago
Jeremy,
Sorry but I don't think you should decide if you can afford the payments or not.
Because its not the payments that are the issue.
It's the running costs of a property.
Here are a few I am currently experiencing myself:
Voids £645.00 mortgage with no rent coming in.
A boiler repair of £480.00
Washing machine repair of £180.00
Delapidations of a property £500.00 - now taking guarantor to court to reclaim monies.
Fences blown down in wind £200.00
Water leak in property £90.00
Service charges on flats £600.00
That is just for the month of February.
That's why the analogy to PC World is not appropriate. If your printer goes wrong, it won't financially corrupt you and put the security at risk. And what about the tenant put at risk because the landlord cannot afford to maintain the property?
Property is a very attractive investment and there are plenty of people out there saying you don't need any money to get involved, but I do not see it that way.
BTL lending is based largely on the borrowing the rent will support, but the lender also wants to understand your financial position to ensure that you have robust enough finances to cope with the vagaries and financial curve balls of owning a property.
The whole sub prime market was based on lending to people who had no chance of maintaining the loan - they had already proved that which is why they were classed as "sub prime" - and when prices plummeted the folly of that came home to roost!
So that is why I welcome more sensible lending criteria.
Peer to peer lending is a new way for people to get decent returns on their money. Its taking the power away from the banks and making them less powerful, so you can take comfort in the fact that they no longer have a monopoly on the market and that products will become more freely available although borrowers will require a higher deposit.
Jeremy Smith
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Sign Up11:54 AM, 7th March 2014, About 11 years ago
Reply to the comment left by "Vanessa Warwick" at "07/03/2014 - 11:19":
George Orwell will think his 1984 has come to pass !!
I take offence at the statement: "Sorry but I don’t think you should decide if you can afford the payments or not."
As you say, it is a business, people should set up businesses with their eyes open, but if I am buying a product it is for me to decide if I can afford it.
I am fully aware of unexpected costs that can occur relating to house ownership.
What about cars? perhaps we need a financial health check to see if we can afford a car, in case it breaks down, or we have an accident ? - unexpected costs ??
Perhaps we should all have an annual financial health check, to make sure we are not spending money on things we shouldn't ! That we've bought the right car ? that we've not spent too much on the sofa ? That we are not going out too many times a week ?
--BIG !!****G BROTHER AT WORK.
The banks have created these national/international problems for every individual who hopes to have a half decent retirement, as explained earlier, and now they make us jump through hoops, and more hoops, for us to try to make this happen for ourselves.
- People will circumvent any measures put in place because we are not again going to blindly pay into THEIR ponsi schemes with promises of a happy retirement.
- DO WE ALL LOOK THAT STUPID ?