Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Barry Fitzpatrick
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Sign Up9:43 AM, 3rd May 2016, About 9 years ago
Reply to the comment left by "Ros ." at "03/05/2016 - 09:22":
I think you're right about people on LHA/HB but I'm sure the heroic build-to-rent guys will come to rescue of Local Council who will be faced with massive B&B bills. Anyone who thinks B&B will be just temporary in the future needs to think again.
I'm not going to hold my breath though for the calls from Shelter, Generation Rent, et al about the resultant billions of taxpayers money being lavished on those "greedy institutional Landlords" though.
LHA's still haven't woken up to the train crash that lies ahead of them.
Barry Fitzpatrick
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Sign Up10:20 AM, 3rd May 2016, About 9 years ago
Jus sent this to my local county councillor, Jose Green (Con.):
Hi Jose,
You might be interested in the article below which regrettably will become a very familiar story in the next few years as Landlords in the private rented sector, PRS, exit the market or seek Tenants who can pay for the increased rent that Landlords will necessarily have to charge to pay for the increased taxes that will be levied by this Conservative Government.
http://www.propertyindustryeye.com/plight-of-family-where-landlords-refuse-point-blank-to-consider-tenants-on-benefits/
You might ask why this is happening now as the new taxes don’t kick in until next year. Well there is the other driver which is Universal Credit which is making it harder for Landlords to collect rent coupled with the near universal vilification of Landlords in the PRS for “greedily” taking over £9bn in rent from Housing Benefits claimants. And, of course, Landlords are taking the advice of the Chancellor of “adjusting their business models” in advance of these measures coming into effect. “Adjusting their business models” is the Chancellors euphemism for increasing rents, and evicting those that cannot afford them (i.e. those on Housing Benefit).
The question I would like to ask you is: what plans does Wiltshire Council have to deal with this problem as the Council has a legal obligation to provide housing for these “displaced” people/families? Are the Council going to build houses for these people? (if so where will it get the money from to do so), or if it is going to pay third parties to house them where is going to get the money from to do so as the cost will certainly be substantially higher than it is now; so where is this money going to come from?
I look forward to hearing back from you.
Barry Fitzpatrick
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Sign Up10:22 AM, 3rd May 2016, About 9 years ago
Just emailed this to my local county councillor, Jose Green (Con.):
Hi Jose,
You might be interested in the article below which regrettably will become a very familiar story in the next few years as Landlords in the private rented sector, PRS, exit the market or seek Tenants who can pay for the increased rent that Landlord’s will necessarily have to charge to pay for the increased taxes that will be levied by this Conservative Government.
http://www.propertyindustryeye.com/plight-of-family-where-landlords-refuse-point-blank-to-consider-tenants-on-benefits/
You might ask why this is happening now as the new taxes don’t kick in until next year. Well there is the other driver which is Universal Credit which is making it harder for Landlords to collect rent coupled with the near universal vilification of Landlords in the PRS for “greedily” taking over £9bn in rent from Housing Benefits claimants. And of course Landlords are taking the advice of the Chancellor of “adjusting their business models” in advance of these measures coming into effect. “Adjusting their business models” is the Chancellors euphemism for increasing rents, and evicting those that cannot afford them (i.e. those on Housing Benefit).
The question I would like to ask of you is: what plans does Wiltshire Council have to deal with this problem as the Council has a legal obligation to provide housing for these “displaced” people/families? Are the Council going to build houses for these people? (if so where will it get the money from to do so), or if it is going to pay third parties to house them where is going to get the money from to do so as the cost will certainly be substantially higher than it is now; so where is this money going to come from?
I look forward to hearing back from you.
Trendo
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Sign Up10:50 AM, 3rd May 2016, About 9 years ago
It is good to hear that government finally recognise that we have a housing crisis, their responsive actions will turn the crisis into a catastrophe, it is going to be like watching a slow motion car crash.
TheMaluka
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Sign Up11:57 AM, 3rd May 2016, About 9 years ago
Reply to the comment left by "Trendo " at "03/05/2016 - 10:50":
Not too slow a motion, I have already increased my rents by 10% as a direct result of Osborne and will have to increase further over the coming years, probably by around 10% a year. This is not to make extra profit but just to stand still. I have served 35 section 21 notices, more as a threat than a promise, but three Housing Benefit tenants have already left to be replaced by working tenants. All this and clause 24 has not yet started to have an effect.
Big Blue
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Sign Up20:58 PM, 3rd May 2016, About 9 years ago
Reply to the comment left by "Rhys Jones" at "02/05/2016 - 23:13":
Hi Rhys.
George Osborne has been approached twice by the RLA in his constituency surgery. It seems he did understand the consequences, some of which he may have created deliberately, but cannot be seen to be backing down (again), so refused all attempts at clemency.
Michael Fallon has been put through the ringer a couple of times in some superb meetings by two of the 118'ers, but either didn't understand it and/or feebly tried to trot out the party line. Im pleased to say he was adequately cut down to size on each occasion!
David Gauke I don't know about, but he did send me a written reply stating that he couldn't see housing standards falling as the law required minimum standards to be kept - thus proving that he had completely misunderstood that landlords regularly supply ABOVE MINIMUM standards and that he thus seemed to be advocating dropping them to the lowest common denominator! He clearly doesn't get it either, or is willing to make himself look a complete plank in order to toe the party line.
Big Blue
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Sign Up21:07 PM, 3rd May 2016, About 9 years ago
Reply to the comment left by "Barry Fitzpatrick" at "03/05/2016 - 10:22":
Barry,
That is an absolute corker. And Wiltshire is the home of our friendly landlord-bashing 'Tory' councillor Devine, who clearly doesn't want us to house the social tenants, what with us being parasites an' everything (see Salisbury Journal for details). Perhaps every landlord in Wiltshire should refer to his (sadly not so) unique views when sending their LHA tenants back to the council for housing!
money manager
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Sign Up21:19 PM, 3rd May 2016, About 9 years ago
Reply to the comment left by "James Fraser" at "03/05/2016 - 20:58":
Well, Osbourne could be saved the loss face (pardon the english) by losing office? Fallon used to be my MP nand isn't going to rock any boats. It is quite possible that GO, while not being my MP, will be closely associated with my constitutency. I'll have to work on that one.
Appalled Landlord
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Sign Up20:56 PM, 4th May 2016, About 9 years ago
More than 6 months after I first contacted my MP asking him to oppose Section/Clause 24, I received this reply dated 3 March:
“Thank you for contacting me regarding the Government's proposals to restrict tax relief for residential landlords, contained within Section 24 of the Finance (No.2) Act 2015, and due to be phased in from April 2017.
I know that a number of landlords and the National Landlords Association (NLA) have expressed concerns about this measure. Indeed, the NLA estimated that it may push more than one hundred thousand private landlords into a higher income tax band. My Front Bench colleagues raised this in the Committee Stage of the Bill, probing the Government on the number of people that would be pushed into a higher tax band.
The measure has support from the housing charity Shelter, and while I do not oppose it in principle, I supported the efforts of my Opposition Frontbench colleagues to scrutinise and probe the Government on its impact.
I am yet to be convinced that this policy would do anything to tackle the affordability of housing for aspiring home owners. At the core of the housing crisis is the fact that not enough homes are being built, and I believe that the Government have no long-term plan to answer this. I am concerned that there are now 200,000 fewer home-owning households than in 2010. I welcome the launch, by the Shadow Cabinet Minister for Housing, of the 'Redfern Review' into the decline of home-ownership, to help bring fresh ideas to the wider public debate on how we can get to grips with this problem.
I understand the strength of feeling on the issue of Section 24 and that a campaign group has called for a Judicial Review of the policy and I will follow this and any other developments with interest and bear your views in mind. I will continue to urge the Government to bring forward a coherent strategy to address the housing crisis.
In relation to whether it will increase homelessness, I know that Cheshire West and Chester council are keeping a close eye on this issue, and would hope that they will be taking measures to mitigate the impact of this policy.
Yours sincerely,
Christian Matheson MP”
I have replied as follows:
Dear Mr Matheson
Thank you for your letter of 3 March as first acknowledgement of my emails of August, September and October.
In the latter I asked you to oppose clause 24 in the vote of 26 October. However, I note that you are not opposed in principle to the major cost of just one type of business being disallowed as a tax deduction. Your letter has prompted a number of questions.
Firstly, is this the Labour Party Line? The reason I ask is that another Labour MP has sent out a letter with identical wording.
Secondly, why are you concerned that some landlords will be pushed into a higher tax band, given that increased taxation is the whole point of Section 24, to which you are not opposed?
Thirdly, what measures can the local council take to mitigate the impact of this policy except to increase its budget for housing the increased number of homeless people that will result?
Regarding the chronic under-supply of dwellings, George Osborne’s announcement of clause 24 last July has caused landlords to stop financing new-build developments, to stop rehabilitating derelict properties and to stop converting over-large houses into HMO’s.
To put this in perspective, the English Housing Survey credited the private rented sector with 83% of the increase in the number of dwellings between 1996 and 2013:
"From 1996 to 2013, the total number of dwellings in England increased steadily from 20.3 million in 1996 to 23.3 million in 2013. Much of this was due to the notable growth in private rented housing which more than doubled in size from 2.0 million to 4.5 million over this period."
https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/453668/Bulletin_12Aug2015_FINAL.pdf
Thus 2.5 million out of the 3 million increase was thanks to the PRS. That is 83%.
Are you opposed in principle to Section 24’s negative effects on the supply of dwellings, on the construction industry and on the wider economy? If so, you should be opposed to Section 24.
Some landlords have increased rents for tenants who have not had an increase since they moved in years ago. This is so that they will be able to pay the government the levy that Section 24 imposes on finance costs, in order to avoid being made bankrupt by HMRC. The landlords themselves will be no better off financially.
Other landlords have evicted tenants so that they can sell their properties, their only way out of the tax trap, thus reducing the supply of rented accommodation, thereby increasing its price.
Others have issued eviction notices to tenants in receipt of capped housing benefit, so that they can replace them with working tenants who will be able to pay the increase in rent, or tenant tax, as it is now known.
Are you opposed in principle to higher rents and increased homelessness? If so, you should be opposed to Section 24.
Kind regards
Big Blue
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Sign Up21:25 PM, 4th May 2016, About 9 years ago
Hi there AL,
I suppose his reply is slightly better than we might otherwise have expected, but your response back to him is absolutely superb. If any MP can receive that response and still support S24 they must be clinically insane. I'd love to know what he writes back to you.
Incidentally, Shelter seem to be remarkably reluctant to comment on it now, as they seem to have realised the policy has the same damaging effects on tenants that they've always claimed to want to avoid. Theyre doing tenants a great disservice by not coming out against the measure.