Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
NW Landlord
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Sign Up20:56 PM, 14th March 2016, About 9 years ago
I am watching this dispatches programme yet again bashing landlords but it dies say that extreme cases are in the minority' but yet again it is focusing on negatives as they always do
Can anyone help I haven't been gettin email updates on the thread I though it had gone quiet ? How come it has stopped
NW Landlord
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Sign Up21:15 PM, 14th March 2016, About 9 years ago
Just wondering why I am not getting email updates of comments
Neil Patterson
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Sign Up22:12 PM, 14th March 2016, About 9 years ago
Hi NW Landlord, Are you getting the newsletter and or have you unsubscribed at any time?
Have you checked Junk and Spam Folders and have you White listed @property118.com?
Gareth Wilson
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Sign Up23:17 PM, 14th March 2016, About 9 years ago
Research suggests many UK buy to let landlords plan to sell up
http://www.propertywire.com/news/europe/uk-landlords-buy-let-2016031411669.html
Markb
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Sign Up23:51 PM, 14th March 2016, About 9 years ago
Preface - There is no justification for abuse or running a slum. Equally there is no justification for running a business that makes a loss - intact running insolvent is a crime! ...but..
I have known of people renting to a family of 5 and then they move 10 others in. Like we all do (did) when we go on holiday somewhere we can't afford. One of the group books a hotel room and tell our mates to bring a sleeping bag and sleep on our floor. Is that the travel agents fault or the hotels fault?
The Channel 4 piece does say it is the minority. The spindly little pillock asks just the right questions in just the right way. He too is just doing his job. The shame with TV today is that if it isn't controversial then it isn't of interest - does not make good viewing.
When John came to my Dad's house when I was 14 for his money. My Dad asked me if I owed John the £10 and had not paid it back.... and had my dad have been a touchy feely type and had he have followed that with "how does that make you feel". The right answer would have been "Dad, I feel like scum. You have thought me better than to owe people money in the first place. I have had pocket money and used that to buy sweets and lived normally when i could have and should have repaid the debt. I know i should respect John and you more than to allow the situation to get to this stage where he has come to our house and can rightly shame us all. Dad, I could not feel lower than i do today and I am utterly sorry and devastatingly embarrassed. Please please don't tell Mum or Gran they would be distraught! When you finish hitting me, which of course you must do to teach me right from wrong, I shall be immediately I am on my way to the bike shop to sell my bike to pay the debt.
Stikes me as odd as to why these tenants don't just move to a better landlord and or a better more suited, better maintained property. There must be a bunch of landlords with properties willing to not be paid their rent surely..?
I don't work with benefits tenants because they can, on a more than likely basis, be like those tenants in the programme. You know, they have decided not to work, claim benefits, don't look after the place and then moan. I know there are plenty of good reasons why people don't work and I assume some of them are real and justifiable reasons. My choice is based on the premise that "if you take the Devil's dollar you shall have to answer his questions and be his slave" So, those that do take benefit rents have opened themselves up to this sort of attack - Justified or not.
Although it seems to me to be a good business model and I don't have any problem with it. Those that have an issue with the redistribution of wealth narative deserve what they get. Since when is providing a room to a man who wants and needs it and who is not willing or able to pay for it a redistribution of wealth? Maybe that house converted itself free of charge. Maybe there are 2 million empty council properties for that man to move into and he is just being silly. Maybe that lovely lady had paid the rent than landlord would have had the money to fix the boiler.?
I personally would not allow benefit tenants to rent in the PRS. That would put further upward pressure on rents in my view and make me wealthier. I don't quite know where all those benefits tenants will live though?
At one point a woman bemoans having her new years eve party ruined by a text from her landlord asking for £2,300 she owed. I had to replay that bit several times as I sill find it rather funny. I was waiting for the punchline but it never came. No she really did do that and her feeling were hurt!
The one ex council property i own, i rent to 5 students who love it. It is home to 5 people now! - Greedy old me! The council built it for 10K sold it for 120K ten years later to a tenant who lived there on his own had paid rent. He was eligible to buy it Monday, bought it Tuesday for 120K sold it to me Thursday for £170K and I am the greedy bastard?
I think George Osborne is right the Tenant tax will fix all of this!!!
Pox on all them half-bit wannabe leftist bigoted journalist and the scum tenants they make their putrid living abusing to make TV for the same scum to watch and hate on me for. Even if I have no part of it or them!
Trendo
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Sign Up0:03 AM, 15th March 2016, About 9 years ago
http://www.commercialreporter.co.uk/commercial-news/most-property-investors-undeterred-from-buy-to-let.html
Most property investors 'undeterred from buy-to-let'
Appalled Landlord
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Sign Up0:45 AM, 15th March 2016, About 9 years ago
Reply to the comment left by "Ray Davison" at "14/03/2016 - 19:01":
Of course landlords who do not provide the stipulated living space should be prosecuted. However, overcrowding by a minority of criminals does not justify the inclusion of more confused thinking from the anti-landlord brigade.
Dr Victoria Cooper, lecturer in Economics, sorry Sociology, stated on the Dispatch programme that “Somewhere around 40%of the housing benefit budget is spent in the PRS, and what we are seeing is a re-distribution of wealth. We’re seeing that previously public funds would be spent within social housing but also that money would be used to re-invest, to expand that social housing stock, with the PRS the money‘s not being re-distributed anywhere, it’s simply going into the pockets of the private landlords.”
Is she claiming that councils were making so much profit from low rents and housing benefit that they were able to build new houses? I find that hard to believe.
If the housing benefit money simply went into the pockets of the private landlords there would come a point when they would be so weighed down that they would not be able to move – like Billy Connolly in the discotheque wearing incontinence underwear (available on youtube).
Of course the money is re-distributed – to lenders, to employees, to HMRC, and finally as re-investment in more properties to house more people on benefits.
The real re-distribution we are seeing is the transfer, from councils to the PRS, of the burden of housing people on benefits.
Trendo
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Sign Up3:41 AM, 15th March 2016, About 9 years ago
The blinkered and misguided view is astounding :
government sell council stock then have nowhere to house people, they then badger PRS to take the families they cant house, PRS responds to demad by creating more living units - then get slated for doing councils job.
next tax those LL and people farmers into oblivion thru as many ways as cant be dreamt up plus some more and blame them for the lack of social/rental stock.
next reduce that stock and replace the rented stock with (foreign owned )- tax avoiding companies and let £uk cash pour out of the country untaxed in huge volumes.
So we are left with new ghetto tenement blocks (with gyms tho !) MUCH higher rents,(to service shareholder "greed") a reduced rental stock with an ever increasing rental demand.
Where is the social housing provision coming from ...ah yes housing assoc , erm well no , not if the right to buy goes through.
Unencumbered LL and those that can de-lever sufficiently are about to have a good few years ahead.
Harry Potter wants to know how they will pay inflated rents due to c24 Tenant Tax ? We have a shortage of rental prop as well as available OO stock to buy - there doesnt seem to be an issue about that , or there being enough ability to pay higher rents, erm ..a far more important question is : where/how are the people who CANT afford the rent going to live ?
At some point in the not too distant future the worm will turn and people will realise that just like petrol, beer and fags most of the money paid over actually goes directly to the government, and then finally they will understand.
I am explaing that i have good news and bad news for my tenants - the good news is that i am reducing their rent considerably, the bad news is that George is a bit skint and has levied a Tenant Tax on their rent, which i have to collect from them and pass directly to HMRC. Unfortunately this means that altho the "rent" has been reduced their monthly payment will increase. Most people get pretty angry about the this and rightly so, they get even more angry when i inform them that over the nect 4 years altho i will freeze the rent for them , george sees fit to increase the Tenant tax 4 times.
Yep this is all to help tenants escape renting and allow them to buy their own props, tenants seem to be struggling to understand this ....i'm not surprised ...so am i !
NW Landlord
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Sign Up8:16 AM, 15th March 2016, About 9 years ago
Hi Neil I am receiving the email updates again since i posted thanks
On that programme I switched it off in the end do they make programmes about landlords who spend 10s thousands keeping there properties in tip top condition and then the tenants run off spending the housing cheques and trash the property I know this is an extreme case but it does happen more regularly than people think. The money I have spent since Christmas is unbelievable, two new fences, new boiler, full damp course,new bathroom, two full houses carpeted, two full decorates so that is where all this redistributed wealth goes into the pockets of hard working tradesmen which is fine (knowone abuses them and so they shouldn't )
This i s a constant cost that never goes away. To say all housing goes in landlords pockets is totally untrue as we all know running a property portfolio is extremely costly and for the record I tend not to take it anymore favouring hard working migrants who also do some of there own maintainance.!
Jonathan Clarke
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Sign Up8:39 AM, 15th March 2016, About 9 years ago
Reply to the comment left by "Ray Davison" at "14/03/2016 - 19:01":
Well the title fitted my CV so i watched. Much of what I saw of course shouldn't be happening. But there was no balance. I didn't expect a balance from this programme. . No one would watch. Rest assured though you can run your business in a totally different and legitimate way and still become an HB millionaire
Overcrowding is a very subjective concept . Who decides. Offer a homeless man on the park bench in winter a bed in the warm and he wouldn't get out his tape measure to calculate the square footage. He would hug you and cry with relief and gratitude for offering him a bed for the night. Its not perfect of course but its a palace compare with the alternative
The council are the worst offenders sometimes. They should send their own housing enforcement officers into some council sanctioned B&B`s where they put a homeless family of four into one room for much longer than the statutory 6 weeks period. Somehow that`s ok. Hypocrites
Pot calling the kettle black is the phrase that springs to mind
.