Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Chris Byways
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Sign Up10:27 AM, 9th January 2016, About 9 years ago
Reply to the comment left by "adam prospect" at "08/01/2016 - 22:08":
You say you were shot down earlier for contra views. I don't immediately see those, but it is good to have alternative argued views. We don't just want to preach to the converted, and there are more risks and also more issues with high leverage.
It is worrying what Osborne will get up to next following his geography oik mentor. For once he has done far too much far too late. Over last 5 years he could have modulated the LTV percentage, just with a phone call to Carney, and titrated to the desired outcome. No need for extra SDLT & C24 and divisive rhetoric.
With 1.5m LLs and 4.4m private renters* affected by untried policies, and near certain resultant rent increases, UKIP or LibDems could give GO a run for his money in 2020, if they took on board our sensible considered suggestion.
If it ain't broke don't fix it. So now all LLs groups need to act together on common issues, like identifying and dealing rogue landlords and rogue tenants alike. Better security for decent tenants, but completed eviction within 14 days of an application if the rent is 2 months overdue. If the premises are claimed defective that is no ground to delay rent unless Environmental Health agree breaches are significant and not remedied.
Housing Office must surely be advised of any impending eviction where there are mental, physical or children issues. By paying rent immediately may save ALL parties much grief and expense. There are sensible changes that can be a win-win for tenants, housing providers and public purse.
Adam's and any contra views help with the debate.
* https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/461439/EHS_Households_2013-14.pdf
Monty Bodkin
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Sign Up11:16 AM, 9th January 2016, About 9 years ago
Reply to the comment left by "adam prospect" at "09/01/2016 - 06:26":
Tax change is a warning and the thin end of the wedge.
You see this as a warning and yet you are not going to increase your rents to reduce risk?
Charitably subsidising your tenants rather than de-leveraging quicker and building a bigger reserve fund.
What a good egg.
Almost too good to be true.
Dr Monty Drawbridge
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Sign Up11:32 AM, 9th January 2016, About 9 years ago
Reply to the comment left by "adam prospect" at "09/01/2016 - 06:26":
I get the impression from your reply that you feel your position is one of enlightenment. But whilst there is still a lot of ranting on here (including some quite unsavoury attitudes IMO), the general argument has become a lot more focussed.
Firstly it is focussing on the discrimination against one group (private landlords) in favour of another (corporate landlords) who provide the exact same service. Second, it is looking at whether the measures, which will inevitably cause a lot of pain for those being discriminated against, are in fact likely to achieve the reported aims of the tax changes.
Whilst popular opinion and lack of sympathy are being exploited - indeed whipped up - by the government to resist any backlash, it is clear that the press and public are only just starting to give any consideration to the consequences of the changes - and who really are likely to be the biggest beneficiaries.
At best it will transfer a limited number of properties from private landlords to owner occupiers who can afford them. The remainder will largely be transferred to corporates and funds (including international funds like the ones who have purchased from the Wilsons). Leaving an increasing number of people who cannot afford (or for whom it is not practical) to buy their home, fighting over a dwindling stock. Whilst all the time increasing the distance between the tenant and the owner.
You say that "to expect anyone not in our position to support us is at best naive." Whilst I agree with that at this time, I think that to roll over and suck up the pain in the belief that you are doing a public service equally naive.
And to think that owning lots of property outright rather than with a mortgage will set anyone apart from the other "greedy and predatory" landlords in the sympathies of the public is doubly so. They don't care about / understand the difference.
Dr Monty Drawbridge
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Sign Up11:44 AM, 9th January 2016, About 9 years ago
Over Xmas I spoke to an Irish lobbyist who works in the States. I was telling him how surprised I was at the lack of understanding of the current system amongst those advocating the changes. He replied "that's how it works". In general, if he knows just a little bit about a subject, then he knows more than the general public and you can usually get away with making the rest up. The politicians don't generally have time to analyse what they are told. All he has to do is pick up on a sentiment, feed a couple of lines to people in powerful places and, if necessary, tweak it until they run with it. It is rare that anyone has time for / interest in the details.
Chris Byways
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Sign Up11:53 AM, 9th January 2016, About 9 years ago
"At best it will transfer a limited number of properties from private landlords to owner occupiers who can afford them. " this is the crux of the matter, or one of them.
It does not create a single new home. And in the face of a near insatiable demand. It merely transfers, makes a possible benefit to an aspiring group with some affordability, (and to take on risks of default and serious loss - as wee saw before), and a distinct dis-benefit to those that can't or through geographic mobility needs, need a vibrant competitive PRS. Limiting FUTURE LTVs instead was the obvious answer.
money manager
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Sign Up12:06 PM, 9th January 2016, About 9 years ago
Reply to the comment left by "Jonathan Clarke" at "08/01/2016 - 23:07":
and even more so given that with mortgages we don't really "own" the property but are, hopefully, rewarded over time for commiting time, commiting capital at risk, and thereby providing accomodation to those who cannot or do not wish to purchase. None of our tenants are thwarted home purchasers and rent entirely electively.
david porter
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Sign Up12:12 PM, 9th January 2016, About 9 years ago
Reply to the comment left by "Chris Byways" at "09/01/2016 - 11:53":
Within my own family /immediate friends we have two newly married couples, one rent a one bed flat the other bought a three bed house.
Two people in a three bed house ( owner occupiers) two people in a one bed flat ( renting)
What is the most efficient use of space?
Chris Byways
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Sign Up13:01 PM, 9th January 2016, About 9 years ago
A quality of life v. cost decision. A student,or person out all day would often want the cheapest.My Son rents in France, far better and more mobile than buying. Also wants to use his finance to grow the business, not his accommodation.
With a housing crisis and insatiable demand from beyond our immediate borders, the 2 in a 1 bed is most efficient. Choice is the key!
H B
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Sign Up17:23 PM, 9th January 2016, About 9 years ago
"We need to ALL commit to raising rents by a given and significant percentage (20% 25% 30%) after a set date (when the legislation passes) and when individual tenancys expire/allow you to do so. The Government needs to take note that we are deadly serious about LARGE and COORDINATED rent increases, which in effect would be our own version of a Strike.
Leadership, teamwork, loyalty and commitment in coordinating such a proposal in needed.
Thoughts?"
In an ideal world I would double rents 🙂
Realistically, coordination of a million + landlords would be tricky.
More so because this would be deemed price fixing under UK law
and those guilty of price fixing can be sent to prison for up to 5 years and be fined.
Gareth Wilson
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Sign Up0:52 AM, 10th January 2016, About 9 years ago
Property ownership is fine - if it's on an industrial scale (4th December):
https://www.estateagenttoday.co.uk/industry-views/2015/12/property-ownership-is-fine--if-its-on-an-industrial-scale
Consultation action confirms buy-to-let contempt (8th January):
https://www.estateagenttoday.co.uk/industry-views/2016/1/consultation-action-confirms-buy-to-let-contempt