Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
TheMaluka
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Sign Up11:06 AM, 8th January 2016, About 9 years ago
Reply to the comment left by "Douglas Barley" at "08/01/2016 - 10:07":
I warm to the thought of bringing this government down (more specifically GO) but unfortunately the government (more specifically GO) will bring down landlords first and in the process make a large number of families homeless.
The reason why this should be considered a good thing eludes me.
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Sign Up14:02 PM, 8th January 2016, About 9 years ago
Reply to the comment left by "David Price" at "08/01/2016 - 11:06":
The alternative being a government led by that nice Mr Corbyn and containing all the new MPs selected by his newly-emboldened constituency parties.
Beware of letting go of Nurse, for fear of finding something worse.
It's a pity we didn't get David Davies as leader of the Conservative party, with the benefit of 20-20 hindsight.
Dan Stafford
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Sign Up14:33 PM, 8th January 2016, About 9 years ago
Hi NW Landlord, i'm hoping you are 'Steo' from the Telegraph posting. I'm 'Staff' - short for Stafford.
Once you've confirmed i've contacted the correct person i'd love to swap contact details, given the areas that you operate we may be able to do some business together.
Chris Byways
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Sign Up15:09 PM, 8th January 2016, About 9 years ago
Reply to the comment left by "Douglas Barley" at "08/01/2016 - 10:07":
Hi Doug, George here,
You said:
"If we act as one then the likes of Osborne will have to sit up and take notice. My only concern is that we are hurting the people who often cannot afford to pay more – I am a landlord with a conscious but firstly have to look after myself and family – I will stand to loose about £35k a year. There will without question be a lot of extra homeless people and those who want to buy a house will never be able to save enough for deposit."
Just call me George old boy!
I don't give a toss about your tenants being homeless - they were never going to be Tory Voters.
But think of all those grateful ex-tenants now first time buyers that WILL vote for me!
I know just who I am screwing. So Tough!
Regards, George.
NW Landlord
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Sign Up15:10 PM, 8th January 2016, About 9 years ago
Yes you have the right man didn't want to swap details on that forum with all those landlord haters on there what a pack of wolves they are
My email is steo40@hotmail.com if you want to email me your details and I'll give u a bell
adam prospect
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Sign Up22:08 PM, 8th January 2016, About 9 years ago
I commented last about 300 pages ago....shot down for a contra view that more changes were on the way. It was, and not least stamp duty. Basel III pending and I can see all interest only loans requiring plans in place to be repaid over a 25 year period or before planned retirement - to protect individuals and the banks.
BTL expansion was too much, the purpose of these changes is not to stop BTL but to stem its growth. Not enough houses, prices rising, therefore stem the flow of buyers.
Those who have held dozens of houses but not incorporated are running huge businesses but using a tax regime originally designed to facilitate a simple taxation method for individuals who own one or two investments. Government has seen this expansion and stopped it.
Those with modest claims need to review their plan. Those tied in with 40 plus properties and debts running into millions (not incorporated) need to get to the back of a very very long line of businesses and individuals who feel badly done to with regulatory, legal, taxation changes.
Carry on with the calls for rent increases and make comparisons to other businesses - I am sure the government may listen. If they do the best to expect is that rental income will be taxed like a sole trader. And the lending limits will be assessed accordingly ie £500pcm is £6000pa allows 3 times that = £18K borrowing over 10 years, repayment basis, just like other businesses.
One sold last year, one on the market this month, then one more and I should be mortgage free. Been doing this for 16 years I would expect anyone in business to be able to do the same, otherwise what have they been doing with their profits and gains over that period?
So I have been impacted too, I just think my view is in a country where many can't afford one house I am not going to defend my position of owning 10.
Jonathan Clarke
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Sign Up23:07 PM, 8th January 2016, About 9 years ago
Reply to the comment left by "adam prospect" at "08/01/2016 - 22:08":
Some will have used their profits to pay down their mortgages sooner rather than later . Some though will have used their profits to expand and invest in more property with a view to selling eventually as their exit strategy .
Both equally valid investment models. Buying BTL property is facilitated by a bona fide well recognised and fit for purpose BTL mortgage industry .This model though has now been suddenly attacked without warning with an unprecedented tax hike putting 25 year business plans in jeopardy. Cash buyers have not faced the same kind of cull.
Thats unfair and unjust .
I don`t think the comparison between having to defend owning 10 houses where many cannot afford even one is comparing like with like. Its not a moral issue. If it was 10 residential houses dotted around the country lying empty except when i choose one for my own use then maybe yes that would be harder to defend.
But 10 houses bought as part of business is different. A car dealer may own 10 cars on his forecourt where many people have only maybe one but he doesnt not have to defend that. People understand why. Because thats his business. Like houses they are just a tool of his business but would never attract such a moral battering as landlords do when they use houses as a tool of their business. I personally dont feel the need to morally defend owning dozens of properties
..
.
Chris Byways
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Sign Up23:58 PM, 8th January 2016, About 9 years ago
Some VERY interesting comments following this (9 month old) article, from both sides of the fence.
https://competitionandmarkets.blog.gov.uk/2015/03/13/private-rented-housing-problems-for-tenants-on-a-low-income/
Basically I would conclude if the PRS Housing Providers are not given more assistance with the lower end of the market, they will be forced to exit almost completely.
"Over a fifth of the poorest 10% of households now rent privately. In England, households living in the private rented sector on average spend more of their monthly expenditure on housing (35%) than those who are social renters (29%) or owner occupiers (18%)."
Ironically if PRS standards and rents increase (as the myriad of legislation make inevitable) the 35% figure will fall - as the PRS would not be housing the poorest 10%. Odd.
adam prospect
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Sign Up6:26 AM, 9th January 2016, About 9 years ago
Reply to the comment left by "Jonathan Clarke" at "08/01/2016 - 23:07":
Thanks, appreciate the reply and made me reflect. Morals implies I am suggesting BTL as a deliberate act was wrong but I was not saying that. I was saying I am not fighting to retain my status quo when I know others are struggling. I am saying the record has changed and so has my dance. If you try dance to the previous record you will be out of step.
A fleet of cars is not purchased on interest only debt. The supply of vehicles is not a current political resource issue. There is not a generation of younger people unable to buy cars.
There are 2 BTL models and the expansion leveraged one always carried more risk. It carries little sympathy with others. To expect anyone not in our position to support us is at best naive.
Some of the figures on this thread are frightening. Maybe not frightening enough for some - but common sense always pointed to some small tweak and model tumbles. Tax change is a warning and the thin end of the wedge.
Jonathan Clarke
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Sign Up9:09 AM, 9th January 2016, About 9 years ago
Reply to the comment left by "adam prospect" at "09/01/2016 - 06:26":
I see where you are coming from and yes like you there are competing forces in my mind as to where does my personal wealth goals fit in with the countries wealth goals
. I have a business to run and I guess I don`t see it as my job to solve the wider political / social problems of the country. I will do my bit for the homeless and I do . I empathise hugely with their predicament. But I can make money and provide them with a safe warm bed for the night at the same time.
So I tend to kick up if I feel disproportionally disadvantaged when compared to other businesses. The car dealer may not have interest loans on the cars themselves but may take out a huge commercial business loan to buy the premises to hold them. I presume he can offset that loan as a legitimate business expense.?
Why should a car dealer selling 50K cars ( a complete luxury item) not be penalised whereas as me who provides social housing ( a complete necessity item ) be taxed out of existence
Some things were totally socially acceptable 20 years ago ( eg smoking in pubs/ restaurants) Today the exact opposite is the norm. The public mood can change but it takes time. Naivety can be the precursor to vision! The landlord today gets bad press as we know. My tenants though are very grateful for the service i provide. The council / government/ housing associations / charities cannot provide what they actually need or want despite their rhetoric. I fill that gap and provide that service and indeed necessity. Some people will never own their own home. That is indeed not even the goal or aspiration for some. We fill their need and the countries need. I think i should get good press not bad press.
So I do expect in time more and more people will support what we do. I believe ignorance and popular culture are the obstacles to overcome. But because humans learn so slowly this may take 10 years or so. Popular culture will only change when it affects the majority not the minority.
To achieve that I fear the very sad fact is we have to see 100`s of starving / homeless people on our streets begging for food and shelter. Only when enough of us cannot go about your normal business without being constantly asked for £1 for a bag of chips will the mood change.
They will start to ask where are all the landlords now. We will shrug our shoulders and say sorry tried to help but 10 years ago were taxed out of existence. ... Oh i didnt realise that they will say. I always was led to believe you were the enemy now i see it in a different light . What a stupid government. Now where is that petition you wanted me to sign.... Thanks i will saywith a wry smile but you are 10 years too late .
Only when tent cities spring up and there are 20 homeless outside the train station / supermarket / John Lewis and you literally have to step around them to get inside rather than the odd one at the moment will the tide turn in our favour . The traditional anti brigade like the homeless charities / councils will begin to work with us rather than against us . The damage of course will largely have been done by then of course but thats where we are in my view
My council was really anti 10 / 15 years ago. Now they have a landlord liaison officer, a dedicated welfare team etc . They pay deposit and rents in advance for the HB tenants ( I had £1300 yesterday for a homeless tenant ) . Years ago they wouldn't have dreamed of doing that. But now they court me because I am a dying breed. They are desperate to find accommodation for their ever growing homeless lists.
This is the lull before the storm.
The homeless situation is going to get much worse and rapidly now due to these tax measures. Yes something has to be done to curb BTL landlords taking over the world but this is going about it the wrong way
I see myself as part of the solution and part of the problem.