Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
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Sign Up16:56 PM, 1st December 2015, About 9 years ago
Reply to the comment left by "steve p" at "01/12/2015 - 14:38":
How on earth did they meet income multiple/affordability criteria for a £187500 mortgage if he is on £27k and she is, presumably, on less than that?
Alison King
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Sign Up17:18 PM, 1st December 2015, About 9 years ago
Four times joint income? It's do-able, though a bit scary. If they were my kids I'd be advising them to rent out their spare rooms. At least it's an option.
Joe Galvin
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Sign Up17:21 PM, 1st December 2015, About 9 years ago
Reply to the comment left by "Natalie Wilmot" at "01/12/2015 - 16:39":
Yes, CGT would be high, but you would still make a nice profit on your original investment, especially if you'd started the business 20 years ago you had the best of it, and you can keep majority of this profit.
My real question is how could you get into a situation that the mortgaged part of your business makes you a yearly 1.3% loss?
I mean interest rates are keep going down, your interest payments hasn't increased since you took the mortgages, while rents are going up, so your income has not gone down, so I think it was never a profitable investment, why have you taken these mortgages at all?
Laura Delow
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Sign Up17:25 PM, 1st December 2015, About 9 years ago
Reply to the comment left by "Natalie Wilmot" at "01/12/2015 - 11:17":
Hi Natalie, firstly I must say "extremely well done" on having built a property portfolio of £17m with only 37.5% gearing as of today. More than highly commendable. I feel humbled with my feeble <£3.5 portfolio albeit unencumbered. However although I totally bow to your success, something's not quite adding up with your sums as per Appalled Landlords comments.
Even if there was no loss of 10% W&T & no Clause 24, I would question why you're i) only receiving a "gross" rental yield of 3.294% (even in London after expenses I work on trying to achieve in excess of 4.35% after expenses & this is after allowing for void periods which I tend not to get), unless of course your units are in London but worth in excess of £1-1.5m whereby the yields do start to reduce dramatically and ii) why you're paying 4% in interest with only a gearing of 37.5% (you should be getting rates much lower than this unless you have HMO's but even then I feel you can do a lot better than paying 4%) and iii) prior to deducting mortgage interest, you're paying 16% in overheads (£90Kpa) which seems a bit on the high side.
Back to the impact of Clause 24 - with a portfolio worth £17m you definitely should continue to argue your corner but meanwhile be speaking with Mark about incorporating.
This having been said I want to finish off by saying once more "well done you" on building a £17m property empire during what has been a tumultuous period and no matter what your expenses or gross yields are, your income from this portfolio is delicious. Smack lips!
Appalled Landlord
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Sign Up17:42 PM, 1st December 2015, About 9 years ago
Reply to the comment left by "Laura Delow" at "01/12/2015 - 17:25":
Hi Laura
Just for the record it was not I who commented on Natalie’s portfolio or borrowings. I only corrected errors in the tax calculations.
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Sign Up17:45 PM, 1st December 2015, About 9 years ago
Reply to the comment left by "James dengel" at "30/11/2015 - 12:55":
That's fair enough - I appreciate that the clause will effect many people in many different ways but I was just asking based on the figures that Ros gave. If that example is being sent to Newspapers and they decide to publish then readers would be asking the same thing. I thought it was (and is) a reasonable question...
dom glynn
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Sign Up18:21 PM, 1st December 2015, About 9 years ago
Reply to the comment left by "Mark Alexander" at "01/12/2015 - 08:09":
Touché -sounds familiar from somewhere!
John McKay
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Sign Up18:27 PM, 1st December 2015, About 9 years ago
My friend, and fellow landlord, James Fraser, has made the point elsewhere that there have been, in some areas at least, a bit of a shift of attitude towards landlords. Perhaps the most surprising and most pleasing is in the Guardian readership where recent comments on their website have definitely been supportive towards the predicament we face.
Perhaps the tide of public opinion hasn’t changed quite yet, but maybe we’re experiencing a bit of an undertow in the sea of vilification we normally face, and just maybe that difference of opinion has led to the petition growing in signatures by 2.5% in the last 4 days! Whilst we have little chance of hitting the 100k mark by the end of January, the petition does serve as a great barometer of the growing awareness of the lunacy we’re experiencing from Mr Osborne.
As landlords though we seem to be split in our opinions of what the series of tax grabs is all about. The Chancellor is attacking us in a frenzy, like Anthony Perkins stabbing frantically at the shower curtain in Psycho, but is he trying to kill us off or is it to bleed us dry?
Whilst Conservatives say that they’ve got a policy of home ownership I’m not so convinced, especially when it comes to GO. Firstly, because most people say they want to own their own homes (regardless of whether they can afford to, or are capable of actually running a home), it makes a great sound bite for voting time. GO is capitalising on emotions, which is all too frequently what politics is about.
The drop in the ocean he’s proposing with 400,000 new affordable homes also doesn’t really enforce the position of home ownership. If he could do that each year rather than over 5 then it might be taken seriously.
But a Chancellor is all about the money. This one has found a cash cow in landlords because public opinion is against us. He’s therefore taxing us all he can under the guise of the policy of home ownership. If we sell up he will reap CGT, if we don’t then he’s taxing us through rental income and mortgage interest, but tax us he will. In the long term though, he won’t want OOs because he can’t tax them in the same way. So George’s ideal is that everyone is a tenant because of the tax he can claw in.
If he wanted landlords to quit then there are other measures he could use such as the rent controls we all fear. He could have just moved towards stopping BTL mortgages but hasn’t. He could have re-introduced MIR for OOs (Ha! No chance!). There are lots of things that he could have done but they wouldn’t drag in the tax.
Why is it an advantage to have big corporates move in? Well he has a housing crisis to address and they will help him with that, but of course this goes against home ownership. That’s one reason why I really don’t think he gives a toss about OOs. He can tax the income through the corporate rents, but of course only at corporation rates which is not as good. The overseas companies won’t even pay that, just look at what Amazon, ebay, Starbucks and so forth paid in tax in the UK. Not that they have to be American or even foreign of course, according to Private Eye, Osborne and Little have paid no corporation tax for the last 7 years, and on top of that David Gauke used to work for an organisation that advised companies how to avoid UK tax.
So from my perspective it makes no sense for a Chancellor to take measures to reduce tax revenue as it is completely counter-productive to what his role is about. Let’s not also forget that if he forces HMO landlords to sell up then he’ll exacerbate the housing crisis in enormous terms. I have no idea how many HMOs there are in the country, I’ve tried to google it to find out but frankly I doubt anyone really has a handle on it. Let’s assume it’s 25k and the average in each is 5 heads. If 125k people suddenly need to be housed then he’ll no wipe out a good chunk of his planned build and it’ll move him back towards Square One.
Whether he actually appreciates the effect this taxation war may have on the foreign workers I don’t know, and I’m not sure he’d actually care if he does. As I’ve said elsewhere I have very serious concerns about the future of the country in regards to this aspect. I believe that George Osborne is intentionally forcing rents to go up, largely so that he can take even more tax, but also because the figures will look even more attractive to the corporates that want to build their huge rental developments. Suppose though we have a situation in the 2020s that see rents having risen to ridiculous levels. Numbers of our immigrant workers may decide that the UK is no longer an attractive place to live and head off home, where in many cases their domestic economies have improved significantly since they left. George will probably be crowing about the improved net immigration figures and possibly an improved unemployment situation too, but the cost to the economy will be with us forever. As each person leaves the country a potential tax source leads with them and the average age of UK residents goes up. Currently we have more over 65s than we do under 16s. In 17 years it’s predicted that we will have almost double the number of over 65s in the country and 20% of the people that live here today will live to see their 100th birthday! The problem for a future Chancellor is that oldies don’t earn much money and nor do they spend it, so the tax opportunities will diminish whilst the demand on support services increases. A pretty bleak situation I think.
However Mr Osborne is determined to sort out the deficit and everything else matters little, apart from wars in far off lands etc. If he makes it through the next election, that is he gets through the leadership contest and the election itself, then the tax measure he’s imposing now will only really start biting hard then. His plan may be to do only one term as PM and leave the mess he’ll be creating to someone else because that’s the sort of person he’s proving himself to be.
Could he be trying to force us out? Yes, nothing is impossible with this maniac but I still think it’s unlikely to be a part of his plan.
Interesting times.
dom glynn
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Sign Up18:41 PM, 1st December 2015, About 9 years ago
Reply to the comment left by "John McKay" at "01/12/2015 - 18:27":
A very well written and interesting post. I guess we'll have to wait and see what his true intentions are. I think we're all (LL and tenants), in for a very rocky ride for the next few years.
Mark Shine
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Sign Up18:52 PM, 1st December 2015, About 9 years ago
Reply to the comment left by "David Gray" at "30/11/2015 - 22:39":
@ David Gray
Welcome to the forum!
If GO had targeted ALL residential landlords in an attempt to reduce the size of the PRS in a carefully planned and targeted approach to help tenants buy. But he did not do that. Institutions are actively being encouraged to take over the PRS and actually increase it.
Anyway David, I was wondering if you had any thoughts as to whether there might be grounds for a legal challenge on the basis that Clause 24 is discriminatory (either via UK or EU courts)? Discriminatory because despite what much of misleading govt rhetoric suggested that Clause 24 was an attack on all residential landlords particularly the wealthy, it clearly was not.
The largest number of residential landlords in the UK own unencumbered properties. They and any landlords who are incorporated (bought their properties in name of a company) were to be completely unaffected by Clause 24. There is no reason to suggest that these landlords are any more professional or customer focussed than many encumbered private LL businesses. In fact I have seen on countless occasions I have seen the exact reverse proven to be the case (substandard performances from (inherited wealth) unencumbered LLs and corporates). Remember a corporate LL can own anything from 1 rental property upwards.
There is reason to believe that both unencumbered and also incorporated landlords may actually indirectly benefit from the implementation of Clause 24 due to:
- Less competition as some small and medium sized private landlord businesses being financially crippled and forced to leave the sector. Highly leveraged private landlords will be the first to feel the impact of Clause 24, but so will any landlords with lower levels of borrowing whose rental properties are generating low yields.
- Increased levels of homelessness.
- Upward pressure on rents as a result of chaos created by Clause 24.
If the Treasury wanted to attack residential landlords, ok fine, but surely implementing a levy for any residential property that was not used as the primary residence of the owner would have been much fairer? Especially if it was to be applied regardless of whether the owner is encumbered, incorporated or not.
In George Osborne’s Autumn statement on the subject of rental properties and second homes he said: ‘Many of them are cash purchases that aren’t affected by the restrictions I introduced in the Budget on mortgage interest relief’. He conveniently forgot to mention corporate landlords were also not affected, but nevertheless is his comment an admission that he realised that Clause 24 is not fit for purpose or fair?