Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
MoodyMolls
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Sign Up18:44 PM, 31st October 2015, About 9 years ago
10/09/2015
Faced with concerted media campaigns, most highly critical of the way landlords treat their tenants, there’s perhaps another side to the story which usually gets ignored in the popular press.
A new landlord study by Access Legal, a referral and support network run by legal firm Shoosmiths, found that 1 in 5 landlords fear they will be out of business within 12 months.
The Shoosmith report, which is based on interviews with 2,000 landlords using OnePoll, conducted in in August 2015, claimed that UK landlords are losing around £9.9 billion* every year through unpaid rent and damage to their properties.
Concerted anti-landlord media campaigns, a flood of new regulations to comply with, and the final straw for many, the Summer Budget tax relief reductions, mean that many long established and responsible landlords are wondering if it’s all worth their trouble.
Here’s a sample of recent Guardian landlord – tenant stories:
“Stuck with a terrible landlord? As if tenants have any other choice”
“Britain’s housing system is an example of just how bad it can get for renters”
“What’s behind the massive increase of renters in poverty?”
“Renters may abandon a government that fails to stand up for their rights”
“Even renters who work should be worried about housing benefit changes”
“Stop talking about renting a home as though people have a choice”
“Private landlords gain £26.7bn from UK taxpayer, says campaign group”
“Generation rent v the landlords: ‘They can’t evict millions of us”
With 95% of landlords letting out between 1 and 4 properties** according to government figures, most are part-time landlords with around 50% of these managing their own properties. The increasing regulatory burden will mean that some good landlords will consider leaving. In future, in additional to the annual gas safety checks, landlords will need to:
Ensure there is a current Energy Performance Certificate (EPC) for every letting
Ensure that smoke and carbon monoxide (CO) detectors are in place and working
Ensure that a letting meets planning use requirements (HMOs)
Ensure that the letting is licensed by the local authority and pay the fees if required
Check electrical systems and appliances
Carry out legionella assessments
Do immigration checks on prospective tenants taking care not to fall foul of the discrimination laws.
(It is recommended that all landlords and agents show how they are meeting their regulatory requirements by completing simple risk assessments)
According to Access Legal 90% of landlords polled felt they should not be responsible for immigration checks, though the new obligations are to be introduced nationally following a “right to rent” pilot scheme in the West Midlands since November 2014.
The main concerns of landlords highlighted in the report were increasing upkeep costs, the coming cuts to tax relief announced in the Budget, and almost half of those surveyed (46%) said tenants not paying rent, even after legal proceedings.
Seventy five percent of landlords expressed concerns about the safety of their money with letting agents and around 43% said they have stopped using agents to save money and avoid safety issues.
Access Legal say their survey indicates that 80% of landlords considered being a landlord as a “side job” and the top reasons given for becoming a landlord were:
As a long term investment (63%)
To provide extra income (47%)
To top up retirements funds (35%)
As a full time career (7%)
The five most common causes of damage to a property were:
Broken appliances (41%)
Damaged decorating (40%)
Damaged carpets (37%)
Lack of cleanliness (33.18%)
Cigarette burns (22%)
Worst areas in the UK for rent arrears include:
Cambridge
Newcastle
Oxford
York
Manchester
Worst areas in the UK for property damage include:
Manchester
London
Wrexham
Chelmsford
Birmingham
The Access Legal study also found that around half (40%) of landlords have had rent arrears problems and one-fifth (20%) of landlords have suffered vandalism.
Access Legal has produced a handy infographic to summarise the results of their survey.
*Access Legal claim that much of their data has been worked out based on national data consisting of 1.5 million Landlords in the UK (ONS data) x the average cost of damage and rent arrears from that study.
**Private Landlords’ Survey 2010
... LandlordZONE.
Article courtesy of LandlordZONE
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MoodyMolls
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Sign Up18:46 PM, 31st October 2015, About 9 years ago
Media attacks on landlords continue...
Image3
09/09/2015
Campaigning groups which ran a concerted media campaigns before the May general election, have resumed their campaigns focussing on the private rented sector (PRS), pushing for rent controls and now claiming in the press that 125,000 tenants have suffered abusive behaviour from landlords in the past year.
Shelter also claims that nearly 17,000 people have called their helpline about problems with landlords.
Along with tenants’ campaigning group Generation Rent, Shelter has sent a stream of media releases to newspapers, broadcasters and on-line news sources, calling for changes to landlord-tenant laws and claiming among other things that tenants have had belongings burned while others have had utility services cut off in efforts to intimidate them.
Shelter says it conducted a survey of 3,792 renters and found 60 claimed their landlord or letting agent had been abusive towards them or another tenant in the last year. It appears the organisation, which relies on charitable donations from the public and other organisations, simply extrapolated their survey figures to the total landlord-tenant populations using the English Housing Survey and Census data to arrive at the figure of 125,000 tenants being abused.
Given that there are estimated to be around 9m private tenants, the housing charity is warning that a “small minority” of rogue landlords are making life “unbearable” for some tenants.
“Every day at Shelter we speak to people desperate for help because their lives are being made unbearable by a rogue landlord. No one should have to put up with a landlord who breaks the law and it’s so important to know your rights as a renter” says the charity’s spokesman Mark Cook.
“No one should have to put up with a landlord who breaks the law and it’s so important to know your rights as a renter. Shelter is here to help anyone having problems with their landlord.”
Shelter’s director of services, Alison Mohammed, has said:
“It’s shocking that a small minority of rogue landlords who are exploiting the housing crisis can cause so much havoc and misery in the lives of renters.
“The only way to fix the problem long-term is to make renting fit for purpose for the millions of ordinary families searching for a safe and stable home.”
However, the constant media attention given to often one-sided stories about tenant’s woes at the hands of their landlords appears to be taking its toll on the vast majority of responsible landlords who strive to give a good service: to quote one recent landlord comment:
I am currently a provider of affordable accommodation, but increasingly demanding tenants (whose dissatisfaction with perfectly decent properties is fuelled by anti-Landlord propaganda) combined with the imposition of ever more costly regulations, Local Authority licensing schemes and so on, are taking their toll on returns…my portfolio yield has fallen to 5%. This has led me to consider taking my properties out of the private rental sector and into holiday lets instead.
David Cox, managing director of the Association of Residential Letting Agents, said that Shelter’s research demonstrates that the majority of landlords are doing a good job, while a small minority are tarnishing the sector’s reputation.
Housing minister Brandon Lewis has said:
“The Government has introduced a range of powers to tackle rogue landlords, backed by £6.7 million of Government funding, which has resulted in nearly 40,000 property inspections and over 3,000 landlords facing further enforcement action or prosecution.
“We have made significant progress but we are determined to go even further. We are cracking down on those who rent out dangerous, dirty and overcrowded properties.
“We have published a discussion document that sets out our proposals, including a blacklist of rogue landlords and letting agents, tougher penalties for the worst offenders, the extension of rent repayment orders and the introduction of civil penalties.”
Recent research by Shoosmiths’ Access Legal service found that 9.9 billion GBP is lost to landlords every year through rent arrears and damage to their properties.
The study also revealed that 1 in 5 landlords fear they will be out of business within the next 12 months. The Shoosmiths’ report was compiled by surveying 2,000 landlords through OnePoll in August 2015.
The Press motto is “Nihil utile quod non honestum”, translated as “Nothing is useful unless it is honest”
... LandlordZONE.
Dr Rosalind Beck
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Sign Up8:46 AM, 1st November 2015, About 9 years ago
Has anybody seen this?
https://www.urbansalesandlettings.co.uk/blog/post/The-Big-Squeeze-Buy-to-let-mortgages-set-to-change.aspx
If it is true it would mean that none of us can re-mortgage if we don't have a separate income and even then, practically no-one could be a BTL landlord. I don't want to scare-monger; I just can't believe what the article says. Maybe someone knows more about this?
I actually do have enough in savings to pay off one mortgage, so maybe I could do a domino system - get a new mortgage based on the savings; then I'd have the money back again, so could remortgage again!
Jon Pipllman
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Sign Up9:13 AM, 1st November 2015, About 9 years ago
>Ros
I think urban is jumping the gun a bit there. That additional powers will be given to the BoE re BTL lending has been announced.
The nature of those powers has not. Quite what the BoE will do with its new powers remains unknown.
Of anything actually announced so far that will affect BTL lending, Basel III is the DADDY!
I doubt the BoE could / would do anything that takes that crown (I could be wrong on that, but I do doubt it)
Maria O'Neill
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Sign Up9:18 AM, 1st November 2015, About 9 years ago
Reply to the comment left by "Jon Pipllman" at "01/11/2015 - 09:13":
The buy to let market as we know it is dead there's something going on behind scenes that we are not privy to sell what u can before the market is flooded individual portfolio landlords are no longer wanted end of story
Sean G
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Sign Up11:54 AM, 1st November 2015, About 9 years ago
Reply to the comment left by "Barry Fitzpatrick" at "30/10/2015 - 11:01":
Barry,
I share everyone's anger at the narrow minded responses of Government representatives or anyone else who favours Clause 24. One of the comical phrases that keeps being repeated in their model response transcripts is their view that 'finance costs are different to other expenses as having a mortgage allows you to buy a more expensive property and incur larger gains'. In fact it's one of the only reasons they keep reciting for the amendment to be brought in.
They are missing the fact that if, and I say IF, this is strategy is used by an investor, then greater tax will be paid on the larger gains that are incurred so all dues will be covered anyway. Also greater fees and expenses will have been shelled out by the investor creating further taxable income from those providing services.
The majority of BTL investors who are trying to save for the future and take the burden of relying on the state in our retirement ages may lend at moderate LTV rates of 75% and have marginal profits already that will now be wiped out by the proposals.
Kathy Evans
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Sign Up12:24 PM, 1st November 2015, About 9 years ago
Reply to the comment left by "Sean G" at "01/11/2015 - 11:54":
It was the same argument often used for a "graduate tax". Getting degree means you earn more so you should pay for the privilege - but if you earn more, you pay more tax anyway ...
More people with selective cognition - or just GCSE maths failures.
Saeef Khan
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Sign Up18:00 PM, 1st November 2015, About 9 years ago
Reply to the comment left by "Jon Pipllman" at "01/11/2015 - 09:13":
Jon,
One of the powers, I have heard is that, going forward they (BOE) will tell banks to lend money to BTL landlords, based on their earned income from employment same as OO.
I believe, this strategy will be bizzare as there are several landlords who do not have employment income but rely purely on BTL income.
Second strategy they are likely to follow is that, make Income Rental Multiples much more stringent such as base rental income on default rate of 6% plus 25% i.e 125% of 6%, currently lenders work on typical default rate of 5% plus 25% i.e. 125% of 5%.
Either strategy is going to hit, BTL massively, if the followed former then significant number of landlords will be caught out especially who rely solely on rental income and if latter was followed then people with high LTV and low yields will be crucified as they will have to remain on their current lender's SVR which will sting!
BOE Governor is more evil than you may think. He is not concerned about BTL ,he wants to kill it.
Saeef Khan
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Sign Up18:10 PM, 1st November 2015, About 9 years ago
Reply to the comment left by "Sean G" at "01/11/2015 - 11:54":
"One of the comical phrases that keeps being repeated in their model response transcripts is their view that ‘finance costs are different to other expenses as having a mortgage allows you to buy a more expensive property and incur larger gains’"
Sean, the money is lent by Banks to BTL landlords not government so if we make larger gains then Bank could ask the slice of gains not government...so if lenders who lend do not ask slice why the f*** they want a bite of cherry?
On the flip side of coin, market does not always rise, so if market takes downturn would government cover our losses? If we get repossessed, due to non-payments, would government rescue us from reposession?
If we can't afford to make mortgage payment, can Government make mortgage payment on our behalf?
If the answer is NO then they can't be our shareholders for nothing.
Bill Morgan
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Sign Up18:13 PM, 1st November 2015, About 9 years ago
I am a full time landlord and all my income comes from BTL but will be switching to short term lets soon.So basically I will become a mortgage prisoner as I wont be able to refinance my properties.
Even if you have another income outside BTL how will that help if you have many properties?
Looks like I will be heading for Portugal after all.I'm sick and tired of constantly being threatened by my own Country.I would like peace of mind but it's hard to find in this industry.
The tax man wants to take my income and now the Gov wants to destroy my finance.