Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Dr Rosalind Beck
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Sign Up23:44 PM, 16th October 2015, About 9 years ago
Just saw the BBC Press Preview - front page of the Times tomorrow about 'rogue landlords.' It's apparently about councils not sorting out the 'rogue' ones - but all anyone will see will be the message 'landlords bad.'
Dr Rosalind Beck
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Sign Up0:05 AM, 17th October 2015, About 9 years ago
And now I just listened to the discussion - the reviewers repeated platitudes about awful private rentals - 'Dickensian, even,' said the one, in a posh voice, trying to make up for the fact that she obviously has no expertise in the area; but she spoke with authority, trying to make it sound like she 'cares.' It's more about how they want to appear on the telly to their friends and to the public - narcissism in other words - and they use us as their material - 'aren't we wonderful and caring - and look, aren't those other people (the landlords) truly awful?'
They went on to say that they felt sorry for the poor councils - how can they be expected to prosecute these landlords as they have so much on their plate? Uh, they could start by laying off the good landlords and forcing us to pay exorbitant licence fees and spending all their time on this decent, regulated part of the sector, raising money from us to pay their wages, and they could get off their arses and find the bad guys and sort them out. But that wouldn't pay their wages.
Wherever these 'rogues' are and however many there are. Where's the evidence about them? I don't know any. Okay - there are bound to be some, but where is the evidence? There is plenty of evidence of the good guys, that's for sure - but no-one wants to hear about that.And there is plenty of evidence of the awful tenants, but they very rarely cover that angle. I bumped into one of my ex tenants today - she owes me £2,500 and I have a court order for her to pay it. I've never received a penny. I paid £350 a month on the mortgage, her rent was £450 and she stayed there for more than 5 months. Where's the story on the front page of these con artists? (she comes across as sweet and reasonable, and it's easy to trust her)
The presenter on the programme actually began by trying to steer the reviewers in the right direction, by saying something like 'it must be very difficult to be a landlord with all the regulations,' but then she submitted to the pathetic all-party line of slagging off landlords. A missed opportunity for her, actually, to stand out as someone with a bit of nous.
Mark Shine
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Sign Up1:28 AM, 17th October 2015, About 9 years ago
It's clear that C24 is a (v short term) tax grab on the minority of residential landlords (many LLs are actually likely to benefit as a direct result of C24). However longer term it will obviously reduce HMRC revenues wrt income & capital gains taxes as leveraged non incorporated LLs will become leveraged incorporated LLs where they can. More BTLs will then be passed on from one generation to the next and the next etc as shares in a business possibly held as a trust, largely avoiding much of the CGT, SDLT & IHT that HMRC would otherwise generate if their supposed allies HMT hadn't conjured up C24.
I assume HMT realise this, so am still wondering what the actual bottom line rationale for C24 is:
I wonder is C24 simple economic incompetency or was it actually more underhand & calculated than that? In a few years time (when much of the tax revenue from the PRS has heavily reduced as a direct result) will C24 be seen as (1) the biggest con / mug off in recent history by manipulating the voting public & the anti landlord brigade whose bleatings suggest they have lapped up the devious rhetoric or (2) will they all just say 'OK the govt messed up and were incompetent, let's hope the next gov do a bit better'?
TheMaluka
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Sign Up8:54 AM, 17th October 2015, About 9 years ago
Reply to the comment left by "Mark Shine" at "17/10/2015 - 01:28":
Economic incompetency is my preferred explanation. No one in government circles had properly considered the unintended consequences of clause 24 and now when the experts, for instance The Institute of Chartered Accountants in England and Wales, enumerate these unintended consequences finance bill committee choose to ignore the evidence. Similarly they apparently chose to ignore all the submissions.
One only has to listen to the debate of the finance bill committee (http://www.parliamentlive.tv/Event/Index/3d8b1335-1eda-4e8d-8323-3cdd64569d09 starting at approx 10:05) to realise that in a very unscientific manner they seem to have made up most of the facts and conclusions with no real data to hand.
Dr Rosalind Beck
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Sign Up9:01 AM, 17th October 2015, About 9 years ago
Reply to the comment left by "David Price" at "17/10/2015 - 08:54":
Yes, David. I favour incompetence. I also think it was a very political move - with GO's favoured tactic of stealing other parties' ideas in order to eviscerate them. Also, that there would be a short term grab for the coffers. In terms of interpreting MPs' reactions to it, I can also see that many are plain thick (as well as C24 being 'plain wrong').
TheMaluka
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Sign Up9:58 AM, 17th October 2015, About 9 years ago
Reply to the comment left by "Ros ." at "17/10/2015 - 09:01":
Politicians thick - unthinkable!
The short term grab is a recurring characteristic in all the present governments fiscal thinking. Prematurely selling RBS shares, remember the promise that the taxpayer would not suffer as a consequence of the bailout? Selling all the remaining family silver, substantially increasing licence fees for mobile operators. What will happen when there is nothing left to sell and even HMG run out of ideas for stealth taxes?
MoodyMolls
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Sign Up11:13 AM, 17th October 2015, About 9 years ago
Governmernt say
ncreases in private sector rents in recent years have
been modest, and below inflation.
Recommendation 30
Problems with the affordability of rents are particularly acute in London and
the South East. Although in other parts of the country average rents and
yields are relatively stable, we are still concerned that some families are
struggling to meet the costs of their rent. We do not, however, support rent
control which would serve only to reduce investment in the sector at a time
when it is most needed. We agree that the most effective way to make rents
more affordable would be to increase supply, particularly in those areas
where demand is highest.
We welcome the Committee’s agreement that the most effective way to control
rents is to increase supply.
The Government is determined to build a bigger and better private rented sector
that gives greater choice and quality of homes for tenants, which is why it has put
in place a £1 billion Build to Rent fund and £10 billion in loan guarantees to build
new homes specifically for private rent. The clear message is that wherever
people are in the housing market, there is Government help available.
Government is investing £19.5billion public and private investment in an affordable
homes programme set to deliver 170,000 homes by 2015 and committing
£3.3billion we should add after the £3.3 billion, levering in a further £20 billion of
private investment, delivering a further 165,000 homes in three years, the fastest
rate of housebuilding for two decades. The Government has also introduced the
Help to Buy scheme so people can buy newly-built homes with a fraction of the
deposit they would normally require.
Across England as a whole, increases in private sector rents in recent years have
been modest, and below inflation. The Office of National Statistics reported in
September 2013, that in the 12 months to August 2013 private rental prices paid
by tenants rose by 1.1 % in England, and 1.9% in London. Consumer Price Index
inflation in the same period was 2.5% so therefore, rents fell in real terms
MoodyMolls
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Sign Up11:15 AM, 17th October 2015, About 9 years ago
Government says
The standard of accommodation in the sector and the stability it offers to tenants
are high in the majority of cases
Placement of homeless households in the private rented
sector
Recommendation 32
We welcome the Government’s use of secondary legislation to clarify when
accommodation is unsuitable for homeless households. We expect councils
to pay full regard to this order and to ensure that homeless households are
only placed in suitable accommodation. Given that many of these
households will be vulnerable, councils have a particular responsibility to
ensure that the properties they are placed in are free from serious health and
safety hazards. We recommend that, as a matter of good practice, local
authorities should inspect properties before using them for the placement of
homeless households.
The Government has empowered local authorities to fulfil their duties to homeless
households through the offer of suitable accommodation in the private rented
sector.
Homelessness statutory guidance states that local authorities should ensure that
properties have been visited by either a local authority officer or someone acting
on their behalf to determine its suitability before an applicant moves in.
In 2012 the Government set down further legislation on what a local authority must
take into account when determining the suitability of accommodation.
The standard of accommodation in the sector and the stability it offers to tenants
are high in the majority of cases and the law is clear that suitable accommodation
must be free from health and safety hazards.
MoodyMolls
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Sign Up11:17 AM, 17th October 2015, About 9 years ago
All agree that, wherever possible, councils should be placing homeless
households within their local area (unless there are particular circumstances
that mean it is not in the households’ interests). It nevertheless appears
inevitable that councils in areas with high rents, London in particular, will
place homeless households outside the area, including in coastal towns.
Before any placement, there should be a full discussion with the receiving
authority and the prospective tenant and information about the household
and its ongoing needs should be shared. The Government should consider
making this a statutory duty.
The Government is clear that local authorities must secure accommodation within
their own district so far as reasonably practicable. Where a local authority secures
accommodation for an applicant outside of their district, Section 208(2) of the 1996
Housing Act provides that the placing authority give notice to the local authority in
whose district the accommodation is situated.
Secondary legislation requires local authorities to take into account the
significance of any disruption with specific regard to employment, caring
responsibilities or education of the applicant or members of their household.
Where possible the authority should seek to retain established links with schools,
doctors, social workers and other key services and support.
Statutory guidance further reinforces this point and states that the Secretary of
State considers that applicants whose household has a need for social services
support or a need to maintain links with other essential services within the district,
for example specialist medical services or special schools, should be given priority
for accommodation within the housing authority’s own district. In particular, careful
consideration should be given to applicants with a mental illness or learning
disability who may have a particular need to remain in a specific area, for example
to maintain links with health service professionals and/or a reliance on existing
informal support networks and community links. Such applicants may be less able
than others to adapt to any disruption caused by being placed in accommodation
in another district.
We therefore do not believe that there needs to be a further statutory
MoodyMolls
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Sign Up11:21 AM, 17th October 2015, About 9 years ago
Recommendation 41
We welcome the establishment of the task force to promote and broker
investment in build-to-let development, and are pleased that the task force is
already in operation. It is important that this task force does not become
another quango but quickly delivers on its objectives. We invite the
Government, in its response, to set out the progress made by the task force
in its first few months of operation. This update should quantify the amount
of additional investment brokered, and the number of additional homes it
would deliver.
The Government has underlined its determination to build a bigger and better
Private Rented Sector. The core mission of the Taskforce is to kick-start the new
private rented sector in the UK. This will provide an abundance of good, smallscale
private landlords but it will be characterised by a growing number of largescale,
professionally managed developments, owned and managed by institutional
investors and private sector organisations.
We share the concerns of the committee about the dangers of the Taskforce
becoming just another quango, that’s why we under the terms of reference the
work of Taskforce will be reviewed in March 2014 to ensure that they still add
value and plan to close to the Taskforce in March 2015.