Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Appalled Landlord
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Sign Up17:17 PM, 3rd September 2015, About 9 years ago
Reply to the comment left by "Phil Ashford" at "02/09/2015 - 16:22":
Hi Phil
Congratulations, you have clearly put a terrific amount of work into your article: http://www.comfortlettings.co.uk/blog/2015/08/29/budget-2015-buy-to-let-mortgage-interest-tax-consequences
Unfortunately, the spreadsheet that you link to is inaccurate when a rental loss is made. Firstly, the loss is deducted from other income which, as you know, is not allowed. Secondly, “relief” is given on the full amount of finance costs, but should be restricted to the deemed rental income, which is lower
Also, using different amounts for personal allowances in the two years distorts the comparison whose purpose is to show the effect of disallowing finance costs.
The spreadsheet that Alex Caravello developed (available from the top of the introduction above) deals with losses correctly.
Lisa S
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Sign Up17:21 PM, 3rd September 2015, About 9 years ago
Reply to the comment left by "Ros ." at "03/09/2015 - 17:09":
I agree Ros, I have never been aware that I was competing with FTBs....maybe it's a new phenomenon. I was stunned by what my daughter said, especially as she knows how I buy houses. It does just show how bitter FTBs are, and I really don't think it's all down to us as BTLers.
It's a really complicated thing, young people not saving, the Mortgage Market report, zero hours contracts,etc etc. My partner was saying that when he bought his first property , percentage wise it correlated with his wages much the same then as now.
FTbs get lower interest rates on their mortgages, but can't get interest only ones.
Lisa S
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Sign Up17:24 PM, 3rd September 2015, About 9 years ago
Reply to the comment left by "Roger Rabbit" at "03/09/2015 - 17:13":
I think they are just making it more and more difficult for BTlers, in order to appease the anti-landlord lobby....and my daughter, who is not normally stupid, is being won over by them.
It makes me so cross.
Manchester Landlord
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Sign Up17:40 PM, 3rd September 2015, About 9 years ago
I suspect nothing would change because we all know the real problem is that not enough properties are being built to accommodate an ever rising population. Net migration of over 300,000 this year alone, and that's not even including all of the younger generation leaving home/university to find accommodation.
The only useful thing would be that first time buyers could stop blaming landlords for all of their woes.
Not one of my tenants is in the position to buy or wants to buy a property. People actually do want to rent. The workforce is much more transient than it used to be. We need to get away from this obsession of home ownership. They seem to manage perfectly well on the continent.
If this tax proposal does go ahead is going to make the problem much worst. However, the only saving grace for us will be much higher rents due to lack of supply.
Darren Bell
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Sign Up17:52 PM, 3rd September 2015, About 9 years ago
Shame high density developments such as high rises are so unpopular outside of London. With a good design I think they could be build as proper communities rather than having a ghetto stigma. Less land usage, nice spacious accommodation yet benefiting from economies of scale. Just my solution to the housing crisis. I'll shut up now...
dom glynn
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Sign Up18:27 PM, 3rd September 2015, About 9 years ago
Reply to the comment left by "Manchester Landlord" at "03/09/2015 - 17:40":
Agreed. I have tenants who earn more than enough to buy their own property - even in my part of SW London. I'll give you a couple of examples. 1) An NHS Registrar who has been my tenant for three years now. He doesn't want to buy as he's not sure whether to retrain as a GP which may entail a move to another part of London.
2)A Slovakian national who has lived in the UK for the past 5 years. He works as a Risk Analyst in the City. He also has been my tenant for about four year years. Since moving into my 2 bed flat, he and his partner now have two children. They are now considering buying their own property.
Dr Rosalind Beck
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Sign Up18:36 PM, 3rd September 2015, About 9 years ago
If I was to take a guess at the single most important obstacle to people buying their own house, I'd say it's the deposit. In South Wales it is easy to get a pretty good house for under £100,000. But I think it is the £20,000 deposit that is stopping them, if indeed they want to settle in the area where they currently are (many aren't sure). There are also £50,000 houses to be had and again, the £10,000 deposit is the obstacle.
The way I saved the deposit for my first house was by moving back in with my Dad when I was about 25 and saving up. I was on a low wage but good with money. If I had decided I needed a house for myself at that stage then I would have rented and spent so much on rent and bills that it would have taken me a lot longer.
The idea that I would somehow blame landlords if I didn't save would not have occurred to me.
Phil Ashford
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Sign Up18:54 PM, 3rd September 2015, About 9 years ago
Reply to the comment left by "Appalled Landlord" at "03/09/2015 - 17:17":
Thank you.
I've passed on your message to the website owner.
Jim
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Sign Up20:41 PM, 3rd September 2015, About 9 years ago
Reply to the comment left by "Appalled Landlord" at "03/09/2015 - 14:43":
Hello Appalled,
I read the letter and the point number 1, and I did not interpret it the same as yourself. The point number 1, was that the RLA were asking that the chancellor does not change the methodology of how our taxable profit is derived at ie so that we do not get taxed on turnover. They were asking that what ever amount of interest we can claim (for both 20% and 40% tax payers) is deducted from our gross profit so that only tax is paid on the net profit rather than a tax allowance that is knocked off our final tax bill. Thus 20% tax payers not getting pushed into becoming 40% tax payers etc.
I thought it was a great letter and the government do not deserve the respect that it shows.
Shakeel Ahmad
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Sign Up21:12 PM, 3rd September 2015, About 9 years ago
" most houses that she had tried to view have already been snapped up by ‘investors’'.
Agents, know the investors are experienced & do half the work for them i.e. know all the ropes. FTB are on a leaning curve & Agents realise this, a lot of them are on zero hour contracts, minimum salary etc.
The new MMR rules also make it difficult for the own occupier to obtain a mortgage. Buy to let is unregulated and lenders have a better margin.
" come on Rightmove that morning, and the Estate Agents said they had already been sold to an investor "
I understand it takes about ten days to prepare, get approved load up on the net.
Besides in my experience the estate agents never tell you who the property is sold to & for how much.
Her partner also said that he had acquaintances who are Estate Agents who directly call ‘investors’ when a new property comes on, without even listing them on the web.
Again, for a quick & hassle free sale & dare I say kick backs.
" To be fair, we have all been told that the best way to buy properties at a reasonable price is to get to know the EAs."
The best way to buy is to know the agent have some chemistry, show him you are serious, have a offer letter, proof of deposit name of solicitors, besides make a pain off yourself, a nice way of course & don't make silly offers while the market is buoyant.
If the property needs work the agent knows that it will get stuck with the lenders & if there a retention the buyers may not be able to stretch.
Last year I sold two flats one to first timers & the other to a couple who were going to down size upon their retirement. In the mean time they would rent the flat. So are they investors ?.
I have recently exchanged contract on a property for which I made an offer in December 14. Yes, December 14. There were some complexities with the property.I had never done any business with this agent, The agent could see that I knew what I was doing. I had everything lined up and between myself & my solicitors we saw the deal through in nine months.
"So we may not even realise that we are competing with FTB (if in fact we are) "
Indeed, life is all about competition it maybe for jobs, first prize in the school, getting the ticket to gigs, catching a crowded train or the promotion at work which could help us to get a higher multiple or put us into 40% tax bracket.
"imho changing the tax system is not the way forward. There must be another way"
Yes, bring back "Miras" for first time buyers and not the spin of ISA with a limit of
£15,240 on average interest of 1%, build more, a clear and honest distinction
between affordable or otherwise.. In London there is no such property that is affordable.