Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Mark Alexander - Founder of Property118
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Sign Up11:02 AM, 5th August 2015, About 9 years ago
Reply to the comment left by "Mark Brown" at "05/08/2015 - 09:28":
Hi Mark
To stop receiving notification emails click the unsubscribe link at the bottom of the notification email.
When you post another comment it will subscribe you again, so you will need to unsubscibe again.
.
Mark Alexander - Founder of Property118
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Sign Up11:08 AM, 5th August 2015, About 9 years ago
I have had a long conversation with John Stewart at the RLA about collaborating, sharing research, sharing resources etc.
He seemed to be very open minded about the idea and will be speaking to the RLA Directors about it later today.
I will report further when I hear more from them.
.
Technology Entrepreneur
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Sign Up11:11 AM, 5th August 2015, About 9 years ago
Reply to the comment left by "Ros ." at "05/08/2015 - 07:31":
Hi Ros,
So am I the obvious troll you refer to? If so, why not just name me?
As to "trolling" - I'm not. I'm engaging in debate on the internet on a topic that interests me. I have a different viewpoint to most here - that doesn't make me a troll.
Generally trolls pretend to be something they're not. I suppose you might assume that if I'm posting on a landlord forum I'm a landlord, but I guess I can clear that up - I'm not. I've considered it, don't have any particular moral or ethical objections to it, may do it in the future, but think it's reached an unhealthy level for the greater good.
So hope that clears up any perceptions that I'm some sneaky troll. I guess we'll see now if there's any debate or opposing views allowed.
Technology Entrepreneur
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Sign Up11:33 AM, 5th August 2015, About 9 years ago
Hi Appalled Landlord,
Would like to respond to a few bits:
>> You have a very interesting viewpoint: We should do what George Osborne wants us to do. We should do what HMRC wants us to do.
>> This is state direction of the economy. Did you take this from the communist party manifesto?
Changing tax policy is hardly state direction of the economy. It's a long-used approach to encourage or discourage certain behaviour in line with government objectives. As for the communist party manifesto - no, never read it as I'm not a communist. I am 100% for private enterprise, property rights, personal freedom and the other benefits of capitalism.
>> Of course landlords buy furniture, fridges, ovens, lawnmowers etc.
Yes, but I believe in aggregate lower-spec and/or less frequent. I have no stats to back that up mind you, but it would seem logical - I doubt most landlords buy a premium product when they can get away with a basic one - whereas some homeowners do.
>> “We provide a valuable service” is not a smokescreen – it is an understatement. We provide an essential service. Where else would our tenants live – hotels, B&B’s, hostels, the workhouse?
Fair enough yes, it's a valuable service for those who really need or prefer to rent. However, some of the people currently having to rent would much prefer to live in homes they would buy themselves if not competing with landlords.
>> You think it is the duty of a citizen to make the country richer. This is very strange, coming from an actual entrepreneur. The entrepreneurs that I know of made themselves vastly richer – and then became tax exiles.
I wouldn't go so far as to say it's the duty of any citizen to make the country richer. However, I would hope that many of the country's most capable and resourceful individuals would at least consider how they can help build a better country and a better future and factor it into their thinking and behaviour in some way. But no obligation.
>> I suspect that you did not start a business so that you could employ 7 people or make the country richer. You started a business to become richer yourself, and you need these 7 people to make you so.
Already stated that - absolutely yes. Enriching myself and supporting a stronger national economy and society don't have to be mutually exclusive.
>> You are suggesting that we should sell our properties and start exporting something. Sheer bloody nonsense.
At the end of the day, net exports are what drive national wealth and in turn the strongest future for residents of the UK and our children. I really can't see much to argue with there.
>> You are posing a false comparison. Both activities are needed, and one does not exclude the other.
Agreed, but it's a question of proportion. And relative incentives or disincentives for each.
I skipped a few other things particularly the ones that got a bit more personal. I already apologised for the poor choice of username, and have changed that, so hope we can leave that there.
Neil Patterson
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Sign Up11:38 AM, 5th August 2015, About 9 years ago
Editors Note: Due to the overwhelming support and popularity of this article we must apologise that Property118 is physically unable to respond to all direct emails and telephone calls. We would be most grateful if you can comment via this thread and the team of readers working with us will help pick up on all points 🙂
Thank you once again for your support.
G Cox
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Sign Up11:54 AM, 5th August 2015, About 9 years ago
The fundamental absurdity to focus on in my view is ......................
The net rental income before interest cost is fully counted as taxable income and so can push you into a higher tax band. By contrast, if you had invested your equity in a listed company running BTL or a private company doing the same (incl your own company) , the interest cost is deducted and the dividend declared pushes up your taxable income total by less and hence might not push you into a higher tax bracket.
This is maybe only relevant for smaller BTL investors, but it is completely against tax logic and is hence a potential Achilles heel.
Neil Robb
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Sign Up12:30 PM, 5th August 2015, About 9 years ago
Hi All
I just wanted to point out what makes this proposed policy ridiculous.
Tenant left property 6 weeks rent not paid. I have paid the mortgage for the two months.
Now the government want me to pay tax when I am already down the rent.
If I was to pursue the outstanding rent all I would be doing is wasting my time putting me under enormous strain. Increasing my losses by having to pay the courts to get a CCJ then as there is no bailiffs in NI (which would cost).
Name anyone who losses money and then is expected to pay tax on money that was not paid.
If it was a shop it would be theft. or Fraud
Dr Rosalind Beck
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Sign Up12:59 PM, 5th August 2015, About 9 years ago
Reply to the comment left by "BTL INVESTOR SCOTLAND" at "05/08/2015 - 10:22":
Hi BTL. Unfortunately, none of these have received letters as far as I have been informed. So, if anyone is a constituent of one of these, it is imperative that you write. I'm not sure if they will also read correspondence from non-constituents. If they head up a Department and it is a departmental matter then they allegedly do - although I have written several of these and not received a reply. It may not be the main thing though, that we get a reply. At least there is a possibility that they will be aware of our point of view if an email has been sent.
Connie Cheuk
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Sign Up13:05 PM, 5th August 2015, About 9 years ago
Reply to the comment left by "Technology Entrepreneur" at "05/08/2015 - 11:11":
This Forum is not just for Landlords, but for a whole range of people including Tenants. I have read some very good questions on here from tenants who face eviction or not receiving support from their Landlord; they simply wanted reassurance and others' take on the situations and problems they faced.
I think it's good that you have taken an interest and have shown us what opposing views you hold that I am sure others in society share - one of my lodgers included, even though he is staying under my roof which allows him to make a living as the downturn is still a downturn in Northern Ireland. We have spent many hours in the kitchen debating this issue; he holds many of the views you do, which is fine, he's entitled, but he also gloats and does not see that those who set up their business structures under the current system did not do so thinking that there would be a mad tax that would apply to no other business.
It could have happened to another business, and certainly could be rolled out to several or all.
It's natural to want to protect our assets now; who wants to lose 50k, let alone hundreds of thousands? I would not wish it on anyone, and I know many entrepreneurs who have set up businesses, be they small (Bill from the second hand furniture shop) or the estate agents who are capitalising on the upturn and setting up shop. All should be commended during economic times that are testing, to sod it and give it a go, hoping for success. This is the foundation of enterprise. I don't think I'm idealistic, and I don't think blaming a sector of society that decided to legally make money this way, rather than another, should be reviled. The majority of Landlords adhere to the law, implement legislations, and there are many, and just want to enhance their lives. They are from all different backgrounds and ways of life, not necessarily privileged.
There are businesses out there making money through the vulnerability of others; the copy-cat online companies that trick people out of their money by masquerading as the government website, for passport renewals, for example. I would rather see an end to them than the Private Rental Sector that has been recognised by many, including Housing Reports commissioned by Councils. The Private Rental Sector has been valuable over the years in providing housing stock; it helped me when I was made homeless at 16 and didn't qualify for social housing until my situation became dire, it helped me when I was student and could afford no more than a tiny room, and it is helping others now by providing a range of housing.
We have read your views and have taken note; please could I ask you to stop now deliberately trying to antagonise individual members on this Forum.
Appalled Landlord
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Sign Up13:21 PM, 5th August 2015, About 9 years ago
Reply to the comment left by "Technology Entrepreneur" at "05/08/2015 - 11:33":
Hi Entrepreneur
This forum is for landlords who will be affected by the proposed change and who want to prevent it. It is not intended to be platform for a philosophical debate about whether providing flexible accommodation to those who need it is a good or a bad thing.
We occasionally see posts from people like you, written from a solid basis of ignorance. Although they are a distraction, they do provide an insight into the muddled thinking of the anti-landlord brigade.
By the way, you made great play of the fact that you are an actual entrepreneur, implying that we claimed to be but were not. I have read every comment on this thread, and I don’t recall any landlord claiming to be an entrepreneur. In any case, it just means somebody who runs a business, it is nothing special.
You wrote “Changing tax policy is a long-used approach to encourage or discourage certain behaviour in line with government objectives.” What are the government objectives of this proposed change? Does it have any apart from increasing tax, which will be passed on to tenants?
I fail to see your point about not over-paying to put premium appliances in rented properties. I wouldn’t put them in my home either.
As regards selling our properties and exporting something, what do you think we can export that the Chinese are not already doing?
In your first post you wrote: “BTL adds very little to the country’s economy. You may gain, but the country doesn’t. In your latest post you wrote: “However, some of the people currently having to rent would much prefer to live in homes they would buy themselves if not competing with landlords”
City A M http://www.cityam.com/220861/bashing-buy-let-landlords-will-push-rents-
and-hit-uk-economy-hard
quotes the chairman of the RLA saying:
“Between 1986 and 2012, 57 per cent of all new dwellings created were private homes to rent, the majority of which were by individual landlords providing vital houses for those requiring accommodation, especially those needing to move for work or study. These homes were not “taken” from those who wished to buy.”
We did not just buy them, we enabled them to be constructed by buying off-plan. And for each site we enabled, the developer had to build affordable homes as well. And, on each site, home-owners were able to buy for themselves also. This in turn freed up properties in chains which ultimately allowed first-time buyers to buy.
For every £1 spent on housing construction an extra £2.09 is generated in the economy. So we not only increased the quantity of housing, we boosted the economy.
At the other end of the spectrum were old properties which owner-occupiers did not want to buy.
Sometimes this was because of the bad condition they had been allowed to fall into by their owner-occupiers. Landlords bought them and restored them, thus improving the stock of habitable housing.
Other old properties were unattractive to home owners because of their great size. Some landlords bought them and turned them into HMO’s which provide accommodation for several people, thus increasing housing capacity.
To sum up, landlords increased the quantity of habitable dwellings. That is a permanent effect, never mind the beneficial effect on the economy while we were doing it.
We contribute in other ways. Some landlords provide accommodation for the poorest members of society, those who are on housing benefit. Where should they go instead, to the Poor House, or to the streets?
Other landlords provide very long-term accommodation to people who are not on benefits, but who either cannot afford to buy a property, or simply do not wish to, like yourself.
Others provide accommodation which enables mobility. These tenants include students, people who relocate to learn their profession, people who move to another part of the country to start a new job, and people who come from abroad to work in the NHS, for example, or who come to work in the UK branches of multi-nationals.
Yet to the anti-landlord brigade, would-be buyers have more right to this accommodation than the current occupiers.
It is a fallacy that for every rented dwelling there is a buyer who is ready, willing and able to purchase it.