Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Richard Turner
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Sign Up15:19 PM, 26th July 2015, About 10 years ago
Reply to the comment left by "Dr Monty Drawbridge " at "26/07/2015 - 14:37":
Totally agree with everything you said there. My first conclusion after the budget was exactly that! If they want to do something introduce it for all future purchases. Based on my situation my net rental profit of around £50k being taxed about £12k will suddenly become tax of about £35-36k and leave me with £14k approx, barely more than the minimum wage! Obviously that's with interest rates as they are! I'm also now potentially going to have to evict some lovely settled long term tenants just to stay afloat. Obviously this is typical with a great many of us, not wealthy, but hard working average landlords.
BTL INVESTOR SCOTLAND
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Sign Up15:38 PM, 26th July 2015, About 10 years ago
Reply to the comment left by "Ros ." at "26/07/2015 - 13:56":
Hi Ros, it is very difficult to sum up all the good points on here in 80 words. I have had a couple of attempts and would welcome feedback. I have tried to create wide appeal from landlords, tenants and homeowners.
Option 1
We oppose Osborne’s proposal to restrict finance cost relief for landlords.
The proposal will reduce private rented housing supply with landlords being forced to sell to reduce their mortgage costs and tax bills.
Tenants will be given notice to quit so that landlords can sell with vacant possession. Others will pay more rent as lack of supply will drive up rents.
A market flooded with houses for sale will drive down prices, resulting in many owners being in negative equity.
Option 2
We oppose Osborne’s plans to restrict finance cost relief for landlords.
The proposal will reduce private rented housing supply; many landlords will face financial ruin or bankruptcy.
Many tenants will be given notice to quit as landlords’ property businesses will no longer be sustainable; rents will increase; some tenants will be made homeless.
House prices will fall and many owners will be in negative equity.
For many, the private rented housing sector is their tenure of choice. Save the sector.
John McKay
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Sign Up15:40 PM, 26th July 2015, About 10 years ago
Reply to the comment left by "Ros ." at "26/07/2015 - 13:56":
Hello Ros, thanks for the response.
I strongly agree with most of what you have written, though I actually don't think house prices will fall much as demand is so strong, and as soon as they start to dip the house-builders will throttle back output, therefore helping to stabilise prices.
However that's my view and as you rightly say, the consequences are unknown.
I think it might be good to paint a best and worst case scenario. The best is that the change is likely to fuel rent inflation significantly, and the worst is that it will force many Landlords to sell up (or face bankruptcy) and evict thousands of tenants who will then be homeless in a shrinking rental sector.
What do you think about the best and worst scenario approach?
ray selley
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Sign Up15:50 PM, 26th July 2015, About 10 years ago
If it has not already been mentioned Osbourne has indicated that he is looking in to ways of merging National Insurance contributions with Income Tax.This will ultimately mean a rise in tax rates and as most private landlords [ and pensioners] are not required to pay NI at present this will be another hit to the investor
John McKay
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Sign Up15:54 PM, 26th July 2015, About 10 years ago
Reply to the comment left by "BTL INVESTOR SCOTLAND" at "26/07/2015 - 15:38":
Hmmm, maybe you guys have been further down the route of starting the petition than I have. The title can only have 80 characters, not 80 words. There may be somewhere further in that you can describe why you have started the petition but the title is 80 characters.
May I suggest ‘Scrap proposal on limiting mortgage interest relief in the private rented sector’ which is exactly 80 characters.
Dr Rosalind Beck
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Sign Up15:56 PM, 26th July 2015, About 10 years ago
Thanks everyone. I'm just on my way out, so no further comment to make yet. I actually just came on to raise another little point.
I am wondering how we in Wales can be compelled to go on training courses from the autumn onwards (presumably expensive day courses - and how many will we have to attend? 5? 10?). We will be trained by people who know less than us, of course. I have been in this business for nearly 20 years and while I am always learning and always having new awful situations to deal with, I don't think I need to go on any courses. I get most of my specialist advice from the Guild of Residential Landlords and now from this site, too. What I am wondering is, since my business has suddenly been defined as a pure investment by the Chancellor - i.e. something which requires few hours and very little input and is equivalent to buying and selling stocks and shares or waiting to see my bank balance rise and fall, how come I have to have in-depth training to do my non-job?
This is a rhetorical question, but it's bugging me.
(the priority is of course the e-petition, and I think we should try and get the wording ready in the next few days. So if people can give some opinions on my and BTL's suggestions and/or come up with some other options that would be great). Ta ta for now.
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Sign Up16:04 PM, 26th July 2015, About 10 years ago
Reply to the comment left by "Ros ." at "26/07/2015 - 15:56":
Ros , you will also need to register your non-business and yourself as a non -business owner to be fit and proper and capable of running the non-business, i would think you will be charged a fee to go on training days and courses as well
Neil Patterson
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Sign Up16:24 PM, 26th July 2015, About 10 years ago
Hi Mark,
On every comment you receive there will be an unsubscribe from this comment thread link if you would like to hit that please 🙂
It will subscribe you back though every time you comment, but just hit the link again.
Neil
Dr Monty Drawbridge
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Sign Up16:29 PM, 26th July 2015, About 10 years ago
Sorry for this newbie question / slight derail but can anyone explain why the "Being Discussed Now" page lists this thread and says "Trendo left the latest comment at 16:04" but when I click on "latest comment" it takes me to an earlier comment by Ros, and there are no further comments. This has happened several times (with different names).
Also, is there any way to permanently deselect the comment notification under the comment box? Every time I make a post it signs me back up unless I opt out.
John McKay
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Sign Up16:41 PM, 26th July 2015, About 10 years ago
Reply to the comment left by "Ros ." at "26/07/2015 - 15:56":
Ros I know you won't be reading this until later but I think we shouldn't worry excessively about the wording. Very few people are likely to stumble across the petition, it will need many people across the land to drive others to it.
Hence why my colleagues and I are going to put a site together to do this. Currently I envision different headings for different types of people, e.g Landlords, Tenants, Tradespeople, Homeowners, etc, and have an explanation of what the changes may mean to them. There will be numerous links to take people to the petition.
I visit various property networking meets around the country, indeed I started the local one - Peterborough Property Investors Group (PetPIG), My usual excursions across the country to other events have several driving factors. 1. To learn from the speaker 2. To meet other investors 3. To see if the speaker or others at the meeting might be suitable and interested in speaking at PetPIG. Now I'll be able to add a reason to the trips, which is to try and whip up more interest in our cause.
The more publicity we can achieve the better so I'll be visiting many agents and ask them to vote on the petition but can easily steer them to it through the simple name we'll have for the explanation website.
I'm also considering how we can get the message out more by speaking to councils and putting up posters in public places along with bumper stickers and so forth.
There are 2 million landlords in the UK plus nearly 4 million tenants in the private rented sector. The more we can do to educate people as to the possible outcomes of this draconian move by our Chancellor then the louder a voice we will have.