Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
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Used only to collect performance data, with any identifiable data obfuscated |
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- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
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Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Sean Graveney
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Sign Up23:19 PM, 29th May 2016, About 9 years ago
I was talking about 'reliable tenants' as per the article and as I've said twice. I don't know why you're trying to argue that I'm talking about total number of renters/properties or supplying properties at below price. If you want to argue please choose someone else.
Monty Bodkin
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Sign Up10:01 AM, 30th May 2016, About 9 years ago
The large majority of those half a million people would make 'reliable tenants'.
But even if they didn't, the large increase in demand at the bottom end would still result in less voids and higher rents for existing 'reliable tenants'.
Basic supply and demand.
mark andrews
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Sign Up17:22 PM, 30th May 2016, About 9 years ago
But if it is simple supply and demand, and, as you say, demand is increasing while supply is tight, then why are rental yields falling like a stone over most of the country? Doesn't quite add up?
If rents could be increased as you say, surely they would already be doing so at a much greater rate? I mean, looking at London, typical yields of around 4%, that's awful value given the work involved?! A major repair or one month void and you're under water..
Jonathan Clarke
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Sign Up17:57 PM, 30th May 2016, About 9 years ago
Reply to the comment left by "mark andrews" at "30/05/2016 - 17:22":
It depends how you calculate rental yields. If it is against capital value yes that yield will fall as prices rise but only if you are buying and/ or rents are static. If you calculate yield against your mortgage payments or your original purchase price they look better. So yields are maybe low at the outset but increase over time as rents go up but your loan amount stays the same. Then you just have to factor in interest rate fluctuations which you can mitigate to a certain extent by fixing for 5 years
You should not become a landlord if one major repair or a months void will put you under. You should always hold a contingency fund to cover these known variables which will of course happen at some point.. Each portfolio should be stress tested against these known variables within a range which is acceptable to ones own risk profile.
Some people invest primarily for rental yields some primarily for capital growth. Some for both. Some corporate workers with a job will think nothing of contributing £250 pcm to a traditional pension fund and wait for the pay back 30 years down the line.
So a cash flow neutral property or even one losing £250 pcm is not necessarily a bad investment. Keep it for 15 years it may double in price so a 300K property becomes a 600K one. You have gained 300k but lost 45K in that time if it is £250 pcm cash flow negative.
Gross gain before tax/ fees / cgt etc is still a whopping 255K in 15 years and you get your 75K stake back if you bought at 75% LTV . Beats any pension fund I know. 45K in and 255K out in 15 years is not a bad return and that`s before you bought at a discount maybe and added value to your investment to enhance its value.
.
Monty Bodkin
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Sign Up9:08 AM, 31st May 2016, About 9 years ago
Reply to the comment left by "mark andrews" at "30/05/2016 - 17:22":
"Why are rental yields falling like a stone over most of the country?"*
Because house prices are increasing faster than rents.
"If rents could be increased as you say, surely they would already be doing so at a much greater rate?"
Rents are increasing and will continue to do so as this kicks in. Many landlords are still blissfully unaware or simply don't care, not to mention the number of new landlords who will be deterred once they run through the figures.
You have to bear in mind not everyone is as obsessive about this as we are.
"A major repair or one month void and you’re under water."
Then as Johnathan says, you shouldn't become a landlord in that position.
*Are they 'falling like a stone'? Over 'most of the country'? That has not been my experience (once out of London and the South East). Do you have anything to back up your statement?
S.E. Landlord
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Sign Up8:58 AM, 1st June 2016, About 9 years ago
Reply to the comment left by "Jonathan Clarke" at "28/05/2016 - 05:13":
Jonathan, as usual a very articulate comment which sets out the issues for landlords operating in the HB sector, however can you appreciate that the majority of tax payers are unlikely to agree that you "are doing them a favour housing HB" when you also comment that "sometimes you can get a 2 bed rate for a studio flat".
It may be that the HB tenant with the two bed rate has accepted the studio flat in the hope / expectation that the local authority will treat them as a priority in re-housing them but to many it will look like overcrowding by a landlord to maximise rental income. I fully acknowledge that it is the tenant's choice to move into the property and it may be better than staying in a second rate B&B but it cannot be a satisfactory situation.
As the article says many landlords may move out of the HB sector, that may be true, but I expect many will need to upgrade their properties to do so and will not achieve the same rental returns as those in the HB sector.
Monty Bodkin
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Sign Up12:02 PM, 2nd June 2016, About 9 years ago
Reply to the comment left by "S.E. Landlord" at "01/06/2016 - 08:58":
Jonathan is just stating the unpalatable reality.
These are the inevitable consequences.
Jonathan Clarke
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Sign Up9:51 AM, 3rd June 2016, About 9 years ago
Reply to the comment left by "S.E. Landlord" at "01/06/2016 - 08:58":
Sorry in advance for the length of this post but I have a quiet day so I feel like going off on one! .....
Yes I quite agree at first glance from the taxpayers viewpoint it may not appear to be a satisfactory state of affairs. But I also believe when one digs down beneath the surface into the whole welfare taxpayer funded system we the private landlords are very much part of the solution as opposed to part of the problem. We save the taxpayer millions they would otherwise have to pay to support the homeless in other much more expensive social accommodation
But there is no doubt also that i benefit financially from the system as it is set up and yes it can look to be too self serving even though morally I feel I can fully justify it . The two economic and social aspects can happily work well in tandem together for the benefit of me and the taxpayer without their necessarily being a conflict of interest . The mother and baby takes the studio flat because its the best on offer and better than what they are currently in but not necessarily because they are after a council house. She does so as its the best option for the foreseeable future because the council has failed her month after month and increasingly year after year
Broadly if we as a society believe people should be entitled to a roof over their head then that has a cost to the taxpayer at varying point in any persons life cycle. So we have the full range of roofs where the population may spend their nights. These include in no particular order ... Council housing, sheltered housing . housing associations, private rented housing, hostels , B&B`s , hotels, hospitals, police cells, prisons, children homes, care home, mental institutions, camps , mates home , mobile homes , privately owned homes, etc etc .... The final roof is our coffin!
I would argue that the PRS costs much less for the taxpayer than many of the taxpayer funded alternatives. I believe there are ill thought out historic prejudices against us . We offer in fact a very cost effective sustainable option
I do not know the figures intimately but instinctively I am sure I am cheaper to the taxpayer than many of the alternatives. I am happy to be proved otherwise. But there is a paradox here which the taxpayer perhaps naturally sometimes has difficulty in grappling with . I make lots of money ( legitimately ) out of others perhaps misfortune but at the same time I provide a much needed service to society on behalf of the taxpayer
Another comparable paradox would be maybe a life jacket producer who supplies his product to the ever increasing number of migrants getting into boats to cross the dangerous waters . His business booms because he sells more jackets precisely because of a war torn country`s tragedy but he also has the satisfaction that he saves lives by the business he happens to be in. A funeral director likewise offers a vital service to the community but makes more money when more people die .
When I offer people a studio flat they sometimes physically cry with relief and gratitude to finally getting a secure roof over their head. They have jumped through rings of fire to get to me. For everyone though that cries with relief and gratitude there are another 10 at least who cry with pain as they are unsuccessful . I take maybe £1000 from the government up front but that is peanuts compared with potential alternatives for them . I had a guy the other day who split from his wife after 20 years. Him and his 15 yr old son were now living in the unheated conservatory of his daughters small 2 bed house. She had her own 2 children. It was cramped and totally unsatisfactory and unhealthy for all . He begged me to find him a safe space. The studio i could offer him was a palace in comparison. If he stays where he is then tempers will flare the police may be called, drink would be involved and the police and hospital could be called into play one night at great cost to the taxpayer. And thats just one night. That pattern of behaviour would be repeated maybe a dozen times . It makes me very cost effective for the taxpayer
Overcrowding is a very subjective term I feel and social services criteria is in some cases I have been involved in is less strict than housing benefit criteria. Sometimes its more strict. The rules differ from department to department and from council to council. It can be a postcode lottery. They seem happy to class the living room in a 2 bed as also a sleeping space and therefore their report to the council on living conditions often denies a growing family perhaps access to a council house. Some of my large two beds have comparable square footage to my smaller 3 beds so that provides a dilemma as to what exactly do we / should we mean by overcrowding.
I have some living rooms 10 x 9 foot. Some are though 22 foot by 12 foot . Does a mother and her 1 week old baby girl need the same space as another mother and her strapping 16 year old son. A 1 week old baby can sleep in the same bed as her mother but that is clearly inappropriate for the 16yr old boy . They both get the same LHA rate though . A studio is for some reason the same LHA rate as a 1 bed. As an investor with a proportion of LHA tenants a studio is potentially gives me a better return than a 1 bed. Next week the rules may change though. I have to manage that risk
I take people out of cramped stifling living conditions which the council sometimes place them into and give them room to breathe. I take people from prison, hostels , cars , tents , sofas etc . Not a day goes by when I dont get a distressing request. And the government says thank you for that, you done us a favour so to show our gratitude we will happily give you taxpayers money in the form of rent in advance and a deposit to help you on your way.... BUT Mr Clarke don't get to pleased with yourself as we will sneakily now also freeze that LHA rent we pay you now for 4 whole years. But we kind of hope you don't notice or if you do just hey let them off the rent when you raise it annually for your private tenants.
But of course we know deep down you need to cover your mortgage so you wont wear that and you naturally will have to evict them fairly soon when you realise you are losing out year on year. But we haven't really thought through that one yet and don't really care because that's tomorrow and we only can be bothered to deal with todays problems. Councils are in an impossible position. They are at their wits end as more and more homeless flock to their doors because of the LHA freeze and Clause 24 and benefit caps. They bail them out as a short term measure to me as a last of a dying breed but also knowing they haven't fixed the long term problem. This is why they don't act on sec 21`s they wait till bailiff stage because the B& B`s and low grade hotels are full to the brim
So the vulnerable tenants who already have often dysfunctional lives deteriorate further and one night in the cells after eviction as they drown their sorrows in drink costs the taxpayer £418 per night which is a massive 2,500% more than a night in one of my studio flats which costs the taxpayer only around £17 per night . One night in the cells would give you 24 nights in my studio flat. One night in hospital apparently gives you around 15 nights in one of my places. The math is there to support the PRS as being a great benefit to the taxpayer AND for solving the chronic homelessness problem.
So yes I often take the `vulture` criticism from the general populace but its misplaced in my view . I give good value to the taxpayer I reckon and yes I do them a favour.
A shift in public attitude does take a massive energy and sustained effort though to win the argument. The government relies in many respects on the people rebelling a bit but just not too much to be heard
What surprises me than even with the massive punch now that social media can deliver its still hard to make progress. Imagine before social media was a force how the disadvantaged suffered largely in silence
This is of course why wars are started . People turn violent in desperation Survival of the fittest and all that ..... But I`m starting to digress.......
http://www.mirror.co.uk/news/uk-news/night-prison-cell-costs-more-5555031
https://www.york.ac.uk/media/chp/documents/2015/CostsofHomelessness.pdf
http://www.mirror.co.uk/news/uk-news/hospital-bed-blocking-hits-record-2840400
Its a Crazy world
.
Robert M
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Sign Up16:50 PM, 5th June 2016, About 9 years ago
Reply to the comment left by "Jonathan Clarke" at "03/06/2016 - 09:51":
Fantastic summary Jonathan, people really don't seem to realise the cost of the alternatives, the cost of homelessness, both in financial and social terms. Private landlords, whether Housing Benefit or otherwise, save the government a fortune compared to the alternative options. Those who house people who are dysfunctional, or lead chaotic lives (perhaps due to poor mental health or addiction), save the taxpayer even more, because these are the people who without a roof over their heads would end up in police cells, hospital, prison, etc, at a much greater cost to society (and the taxpayer).
If any landlord, or other person, says that landlords who let to HB tenants are exploiting the system, then let that person take in and house the homeless and types of tenants that you (and I) house. If they've not housed these types of tenants and dealt with the consequences of doing so, then they are in no position to judge or criticise.
S.E. Landlord
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Sign Up8:49 AM, 8th June 2016, About 9 years ago
All the points highlighted regarding HB tenants with personal problems and the HB rent being more cost effective than the cost of alternative accommodation may be valid, but are more reflective of social services not providing proper support where it is needed than the rent reflecting the property being provided.
I don’t think anybody has said letting to HB tenants is in itself exploiting the system. My original comment was questioning if most tax payers would think a landlord was doing them (the taxpayer) a favour in accepting HB tenants and placing them in a smaller property than the HB rate being paid provided for - particularly if that tax payer (who funds the HB) was having difficulty in finding reasonably priced accommodation because the system allowed HB tenants to pay a higher rent (two bed allowance for a studio) than the working tenant could afford.
Yes I believe everybody is entitled to a roof over their head. I also believe that overcrowding in any form is unsatisfactory; sadly I cannot see either being resolved in the short term.