Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Paul Brindley
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Sign Up3:35 AM, 3rd February 2014, About 11 years ago
Reply to the comment left by "Steven Badger" at "02/02/2014 - 21:19":
Steven, I couldn't care less if you find me offensive or not. Let's be very clear about this, it's time to commit or not. Those are the options. You can either continue to throw two and a half thousand pounds a year down the drain for the rest of your mortgage or you can support the legal team with some hard cash. Your choice - lion or doormat?
Paul Brindley
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Sign Up3:57 AM, 3rd February 2014, About 11 years ago
Reply to the comment left by "Mark Alexander" at "02/02/2014 - 21:53":
Mark, as you are fully aware, I represent an effected borrower, I am not a borrower myself.
And as you are aware, I am doing my level best to support my client. And that currently includes attempting to force the new head of the FCA to meet with me and an MP high up in the Treasury. If I achieve this, I will do my best to get an invite for the legal team too. You see, I've gone to the top, because I find that often works better than dealing with minions in various departments. We also have the BBC waiting in the wings ready to run on this. So in several ways little old me is doing far more than 15,000 BofI borrowers, and that's why I have the opinions I do.
Watch this space!
Mark Alexander - Founder of Property118
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Sign Up8:07 AM, 3rd February 2014, About 11 years ago
Reply to the comment left by "Paul Brindley" at "03/02/2014 - 03:57":
Hi Paul
In the second draw down on the right hand side of my desk I have a tiny Golden book which is a summary of the principles from Dale Carnegie's "How to Win Friends and Influence people". The first page of the book is entitled "Become a Friendlier Person" and reads as follows ...
1) Don't critisize, condemn or complain
2) Give honest and sincere appreciation
3) Arouse in the other people an eager want
4) Become genuinely interested in other people
5) Smile
6) Remember that a person's name is to that person the sweetest and most important sound in any language
7) Be a good listener. Encourage other to talk about themselves.
8) Talk in terms of the other person's interests.
9) Make the other person feel important - and do it sincerely.
The person who gave me this book taught me that "good is the enemy of best and best is the enemy of better". He also taught me to "chase the thinking behind the desired results, not the results".
Why not ask yourself, as I do on a daily basis, "what can I do to I improve my communication and to win more friends and to influence more people?"
You message has been very consistent on this thread but is it working? If it's not working then change it. If we always do what we've always done then we'll always win what we've always won.
All the best
Mark
.
Fed Up Landlord
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Sign Up8:33 AM, 3rd February 2014, About 11 years ago
Well said Mark. I am fairly thick skinned but even I was beginning to wince a bit!
Paul I admire your drive and passion on this forum and look forward to your future contributions albeit in a slightly less forceful tone. The work you are doing will benefit us all and I for one appreciate that.
Justin Selig - solicitor
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Sign Up10:23 AM, 3rd February 2014, About 11 years ago
LEGAL ACTION UPDATE:
Following on from our email last week, we have had a good response from our existing clients about continuing with the action against Bank of Ireland. However we do need commitment from more people if we are to be in a position to pursue this.
The legal arguments are on our side, we just need the support of the affected borrowers to make this a reality.
As I stated in my email, we intend to raise an initial fund to commence the action. Our aim is to have at least 150 claimants before proceeding. This is certainly achievable - given that we have nearly 400 on the West Bromwich action and more people are signing up every day.
However, we do need people to make a positive decision to act. By doing nothing, we are not going to get anywhere - which is a shame because of the strength of our case. There will be a number of people sitting on the sidelines who do not decide to act. Those people should be aware that it does not follow that any positive outcome we achieve will affect the rest of the BOI borrowers who are not part of our action.
We will update the forum each week with the number of people joining the action.
Paul Brindley
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Sign Up11:06 AM, 3rd February 2014, About 11 years ago
Reply to the comment left by "Mark Alexander" at "03/02/2014 - 08:07":
Mark, Richard
You've both made your point, thanks.
Please let me explain the reason for my lack of sublety.
This forum is now at over 120 pages of postings, of complaint, argument and gentle persuasion. Yet you're still struggling to get a measly one per cent of the borrowers effected by this to sign up.
This suggests to me two things. Firstly the subtle approach doesn't work. Secondly, there's an absence of of drive, grit and determination on the part of the borrowers.
Justin's last post set out the present situation very diplomatically - in it he essentially says that it's time for aggrieved BOFI borrowers to make their decision - do they fight or do they hide?
As you are aware, I've been fighting my own little skirmish with BOFI since the start of my client engagement, and quite successfully. I was then and am now simply not prepared to allow the outcome for a valued client on such an important matter to hinge on what others over whom I had no control may or may not ultimately do.
We are now at the point where we'll soon know if we're to hear battle drums or a deafening silence from the 15,000, or even the 150. If the latter, as long as it doesn't cost me in money or additional time, I'll help you the professionals and the few.
Mark Alexander - Founder of Property118
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Sign Up11:38 AM, 3rd February 2014, About 11 years ago
Reply to the comment left by "Paul Brindley" at "03/02/2014 - 11:06":
Paul
I disagree entirely!
We suspended the fundraising after we had raised enough money to achieve phase 1 of this campaign. In hindsight that was possibly a mistake and we should have kept going but we are where we are.
Nevertheless, despite suspending fundraising we continued to attract significant innterest and hundreds of people completed the Expression of Interest form.
It has only been a few days since we recommenced fundraising and whilst I appreciate the efforts you are making in the background, your posts here on Property118 may well discourage a lot of people.
Look on the bright side, we raised the initial funding very quickly, hundreds of people have expressed their interest and have now been invited to join.
Please continue what you are doing in the background to support the campaign and keep posting about it here.
I would also respectfully request that you cease to attempt to bully and shame people into action. I don't like it and neither do others.
I may not have shared this story before and if I have and you've heard it then lease accept my apologies.
For a period of 10 years I worked for a month and then spent a month in the USA. I met a chap called Chuck Tomkins who was one of the first ever people in the world to ride on the back of an Orca Killer Whale, the worlds largest predator and also one of the few predators other than cat's or humans which kill for fun.
Chuck taught me that you can't punish a killer whale for not doing something you want it to do and then expect to get back in the water with it. Killer whales are part of the dolphin family and one of the most intelligent creatures on this planet besides mankind. These beasts are much like people, they behave far better and are far more predictable with positive reinforcement and redirection to something they love and enjoy. Also like humans, when their basic needs are fulfilled they seek praise and recognition and will perform to achieve this.
Chuck co-authored a great book with his friends Chad Lacinak and Ken Blanchard who also authored "The One Minute Manager". The book is called "Whale Done!" and is well worth a read if you if you get chance. It's a short book, very simply written, and can be read easily in one evening.
I look forward to hearing more about your positive progress with the BBC, MP, Treasury Select Committee etc. and I do value your passion and the majority of your input to this forum I can assure you 🙂
.
Paul Brindley
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Sign Up11:53 AM, 3rd February 2014, About 11 years ago
Reply to the comment left by "Mark Alexander" at "03/02/2014 - 11:38":
Mark, I would not wish to put people off coming in on what you guys are doing, in fact it's the contrary, I'd like to see as many of the 15,000 contribute as you can get - and that's because I want to see justice done, not for any other reason.
I'll not post again, I'll send you and Justin personal emails when I get major progress my side. Good luck.
Mark Alexander - Founder of Property118
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Sign Up12:08 PM, 3rd February 2014, About 11 years ago
Reply to the comment left by "Paul Brindley" at "03/02/2014 - 11:53":
That's not what I am asking for Paul.
I sincerely value what you are doing in the background and by continuing to post updates on the progress you make you will undoubtedly inspire and encourage others to do whatever they can too.
Which MP are you hoping will introduce you to the Treasury? I am hoping that David Morris or Jason McCartney will be able to get me in too.
.
Richard Kent
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Sign Up12:25 PM, 3rd February 2014, About 11 years ago
Reply to the comment left by "Paul Brindley" at "03/02/2014 - 11:53":
Paul,
I want to read your comments as I find them interesting.
I also know that you are advising someone who is in the process of lender repossession and that level of advising and help is above and beyond that which most people achieve.
I think you might be missing the point and that is that you have a strong enough presence on this forum without having to use strong words.
If someone is highly motivated, as you are, then everything is going to appear slow and unmotivated.
However, to present an idea to this forum does not require a verbal sledgehammer 🙂
Again, I have found your contributions to this forum very interesting and I hope you will continue to post.