Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Paul Brindley
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Sign Up20:11 PM, 2nd February 2014, About 11 years ago
Reply to the comment left by "LS " at "02/02/2014 - 12:56":
LS, for the record my client is not paying the increase, the reason is he has really big cahonas. 80% of the borrowers effected by the BOFI's actions really don't have any cahonas because they are continuing to pay the increase. I am astounded by just how weak the 80% are. Let me be very clear about this, the guys who are working for the 20% are putting in 100% effort. The 80% who cannot be bothered to get off their butts and contribute do not deserve to benefit from the hard work of the few: they deserve to be treated as the doormats they have offered themselves up as. And for the record, no I am not benefiting from the money the 20% have put in - but watch this space, alone I will be doing more than the 80% are doing.
Paul Brindley
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Sign Up20:32 PM, 2nd February 2014, About 11 years ago
Reply to the comment left by "Steven Badger" at "02/02/2014 - 19:19":
Steven, how much are you paying per month extra in interest you shouldn't be paying? Tell me, is it more than £200? I'd bet it is. How much have you paid extra since the start of this? I'd guess a lot more than £1,000.
Your question over potential final liability if things go wrong is a fair one, but in some ways an impossible one to expect a certain answer to. And in my view to say that the fact you're not filled with confidence because you may be asked to pay what is a little sum more is frankly taking the proverbial given the effort that the guys have put in and the paucity of the money you have put in.
I really do not understand how you can sleep in your bed on a night knowing you're being treated like a mug because you are continuing to pay BOFI. And I am astounded that you should question the only people who are fighting your corner about such a small sum - essentially the price of good night out.
Darrell G
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Sign Up20:55 PM, 2nd February 2014, About 11 years ago
I'm paying an additional £7200 pa (net) All Because of the 'Unfair Rate Rise' & 'Unfair Contract Terms' for the remaining term of the mortgage..... 15years.... Ouch!
If anyone has bigger 'Cahonas' please present yourselves...on the table or 118 will do.
Paul Brindley
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Sign Up21:01 PM, 2nd February 2014, About 11 years ago
Darrell, I have.
Steven Badger
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Sign Up21:19 PM, 2nd February 2014, About 11 years ago
Reply to the comment left by "Paul Brindley" at "02/02/2014 - 20:32":
Paul
I think the tone of your email is offensive and unnecessary. Aren't I exactly the sort of person you should be encouraging and supporting in joining the class action rather than criticising? Not sure you're points deserve an answer, but here goes.
Yes, around £200 more each months. If we lose the case, then I still have to pay £200 more each month.
For me £1500 (+VAT?????) is not "such a small sum". If you can afford to pay more, and, as you suggest, the service is worth much more, then please go ahead and pay more. I would really appreciate it, as I'm sure would many of us hard pressed.
After the issue with BOI I'm surprised you are astounded that I should ask what I consider to be fair questions before signing up to a long term open ended liability without knowing as much of the facts as I reasonably can. I'm not stupid.
As for the price of a good night out, where do you live? A different planet?
Mark Alexander - Founder of Property118
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Sign Up21:53 PM, 2nd February 2014, About 11 years ago
Reply to the comment left by "Paul Brindley" at "02/02/2014 - 21:01":
Hi Paul
Are you an affected borrower yourself?
I understand that your client is on the verge of bankruptcy and the affected mortgage is on his own home. Anybody in his position would pay the lower rate, I don't think there is anything brave at all in what he is doing.
I totally understand where the others are coming from. They need to have an understanding of what the stakes are (the table limit if you like) because this is like a game of poker. If there is a change that other players will keep raising the stakes until they run out of money there is no point playing the game. It would take a very brave landlord to stop paying the increase because the stakes would so high in terms of a very great risk of BoI appointing an LPA receiver.
Having said all of that, the stakes are also high in terms of paying the increase for many years to come. This problem isn't going to go away unless the funds are raised to commit to the legal action.
To summarise, landlords may be damned if they do fight and lose, they will certainly be damned if they don't fight at all. Homeowners in negative equity have the least to lose by paying the lower amount and using the savings to fund the legal action. If landlords can afford to do it they definitely should.
It would only take 500 people to commit to £500 now and a further £1,000 if required and that would provide a fund of £750,000 which should be more than enough whatever happens.
We have that many people in the West Brom campaign and they have far less affected borrowers so it is certainly achievable.
All this talk of worry gets us nowhere. What we need is commitment and action, much the same as we have seen with the West Brom campaign. Like breeds like, positive action creates a positive reaction.
It's time for everybody to be positive.
.
Richard Kent
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Sign Up21:58 PM, 2nd February 2014, About 11 years ago
Reply to the comment left by "Paul Brindley" at "02/02/2014 - 20:32":
Paul,
Let me say that I am not affected by the BOI hike but I have given up a lot of my time to the early posts and even more time recently to the West Brom campaign. Again I'm unaffected by it but I can see the wider implications.
I think Steve has a good point about the way in which you phrase your comments.
If you rephrased your comments I am sure people would listen as you have some very sound points to make.
Mark Alexander once said to me we must bear in mind the impact made by comments on an open forum like this.
Something to bear in mind which I hope you will take on board.....
1. Talk at me and I'll hear you
2. Talk to me and I'll listen
3. Explain and I'll understand
Right now your at level 1 and a bit 🙂 And that's a shame because, as I say, you make many valid points.
Some things to think about before you post so we can all gain a better understanding of you as a person.....
1. Content
2. Format
3. Phraseology
I hope this helps 🙂
Fed Up Landlord
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Sign Up21:59 PM, 2nd February 2014, About 11 years ago
I think what many contributors are concerned about is we are being asked to contribute £500. In the scheme of things in light of what we will pay over the remainder of the mortgages its peanuts. But if we do not get the 150 we need then the money will be returned less expenses. So why don't we all "pledge" our £500, let Justin know. He tells us and then we all feel happier because its more of a certainty. Or am I being naive here?
Mark Alexander - Founder of Property118
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Sign Up22:21 PM, 2nd February 2014, About 11 years ago
Reply to the comment left by "Gary Nock" at "02/02/2014 - 21:59":
Hi Gary
Look back at the West Brom thread, some people had half a dozen mortgages and were very quick to pile in with 6 X £240 which is quite a lot of money. There was no pledge system, that could cost a fortune to administer and enforce.
The initial target was to raise £15,000 but here we are with £100k plus AFTER costs have been taken out so it worked.
yes it takes a bit of blind faith from a few people to get the ball rolling but one people see movement they get encouraged.
Don't just take my word for that, take a look at the early part of the West Brom thread 🙂
.
Mark Alexander - Founder of Property118
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Sign Up22:24 PM, 2nd February 2014, About 11 years ago
Just one further point, what figure would you like Justin to report having been colected next Friday?
If everybody waits until next Friday to make a decision the figure will be zero and that would probably be game over.
Message to all - it's your money, your future, your choice!
.