Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Julian Lloyd
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Sign Up10:47 AM, 20th December 2024, About 6 hours ago
Me again! Unfortunately with tenant demand increasing and the number of properties available in the PRS reducing landlords will not naturally choose to take on tenants that are going to be, Shall we say, more difficult.
This could be due to domestic violence anti social behaviour, having loads of kids. Having been previously evicted. Being an ex con etc.
there will be many, far more suitable tenants who will pass referencing more easily and will be accommodated.
The others need to be cared for by the council. Not by kindly 60 year old landlords in the private sector who will receive a very tough ride.
So chucking in a BILLION quid to force change in sensible behaviour is not only hugely unfair, but plain silly.
dismayed landlord
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Sign Up11:38 AM, 20th December 2024, About 5 hours ago
Reply to the comment left by Julian Lloyd at 20/12/2024 - 10:47
Thank you your open comments. We need more like you contributing!
Keith Wellburn
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Sign Up11:44 AM, 20th December 2024, About 5 hours ago
Another billion or two will be needed to compensate for the fallout after the RRB and abolition of S21 has come into force.
Any additional security of tenure will be for those relatively well off tenants who meet the criteria landlords will expect in this changed market.
Doesn’t affect me as only one left, existing tenants welcome to stay as long as they like but will not be re let by me at any price under any circumstances.
If I was starting out now I wouldn’t take a tenant with so much as a late phone bill on their record - but back in the 1990s/2000’s I’d consider CCJs and various other negatives if there was a positive such as previous LL giving them a bona fide reference.(If I didn’t I would have had a lot more voids in the area I was in).
I wonder how unintelligent these politicians need to be to fail to see the problem isn’t the S21 it’s the simple fact that the market dynamics are wrong. S21 never made any headlines until George Osborne started his war on landlords. That was a quarter of a century after it came in to effect.
RRB will be as effective in helping those who in a previous era would have got council housing as sawing the bottom three rungs off a ladder would be in helping short people become window cleaners.
Vibha Spal
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Sign Up11:46 AM, 20th December 2024, About 5 hours ago
These are all lunatic ideas. It seems to me there are more useless people in UK, like civil servants, train drivers, tenants, NHS staff, who do not prove their worth and get paid huge salaries or want something for nothing, some sort unfair rights, which this government is trying to make it legal. Why? They cannot accommodate their own citizens, as they are anti social behaviour or want to have 4 or 5 kids (believe, the government is responsible for their children upkeep and welfare).
There are people who continued working to make their life better, whether they enjoyed work or not. This government has money to feed and accommodate illegal immigrants in hotels and pay for stopping rightful evictions because the tenants have breached the tenancy agreement. However, they don't have money to pay £300 annually for winter fuel and cannot take their responsibilities to reimburse the landlords for the tenants behaviour, did not wish to take their responsibility for their own citizens, so pushing landlords to do their job without any recourse is flounting illegal laws.
Peter G
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Sign Up11:51 AM, 20th December 2024, About 5 hours ago
Maybe Angela Rayner should be putting effort into encouraging landlords to keep their rental property, by reducing or removing all the reasons why landlords are selling up, especially government policies.
David Nichols
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Sign Up12:14 PM, 20th December 2024, About 5 hours ago
Labour are doing everything to incentivise private landlords to sell up and so evict tenants, and now they give taxpayer funded cash to councils to bribe the fewer landlords left to house these tenants and so driving rents up . You just couldn't make it up.
Dog Walker
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Sign Up12:15 PM, 20th December 2024, About 5 hours ago
Everything we see happening is as the globalists have meticulously planned and pushed for.
They want us LL's to feel aggrieved to a point where we do sell up.
This allows the large portfolio buyers to add to their stock and many of these are companies that hold hands with those 'politicians' mentioned above.
It does not take much of a brain to see this and correlate it with the impending legislations that will hugely differ between PRS LL's and council or social Housing organizations.
Sadly we have no other option but to sell up or risk our properties becoming someone else's with no way of eviction/repossession in the future.
A national and international government that would rather line their pockets than look after their own, economy cog-turning citizens, and then expect the PRS to fork out and suffer for it? Not for me, thanks!
'You will own nothing and be happy.'
They have stated their desires.
Cider Drinker
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Sign Up12:46 PM, 20th December 2024, About 4 hours ago
This policy should be challenged under race discrimination laws. Let me explain…
Current tenants are more likely to white U.K. nationals. There’s a disproportionate number of newcomers to the U.K. in hotels, migrants camps and temporary accommodation.
Preventing landlords from evicting current white tenants means properties won’t become available for our new best friends from around the world.
I recall wishing Homes Under The Hammer where a landlord of Indian origin was buying properties only to be let to people arriving from India. Will anti-discrimination laws being brought in by the much-loved RRB apply to him?
No, I thought not.
Kurt Peterson
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Sign Up12:50 PM, 20th December 2024, About 4 hours ago
There is so much I can say to this but it’s pointless because she/ they won’t listen. But here is a interesting nugget, if you go to say serco or mears or the other one who’s name eludes me, you can rent out at least, if not more than, market rates with guaranteed 3-7 yrs income plus all repairs done by them. They outbid councils etc from what I hear. 1000’s properties already in their portfolio and growing. And with eg my council charging 100% council tax as I try to repair a now vacant property due to a lot tenant damage if they think I’m renting to them ie council , think again. Never. If you keep kicking us down and just keep kicking eventually we say enough is enough and rest is history.
Jonathan Willis
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Sign Up12:54 PM, 20th December 2024, About 4 hours ago
Typical government, throwing money at it, rather than providing a solution.