Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
TheMaluka
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Sign Up19:37 PM, 2nd January 2018, About 7 years ago
The new pre action protocol has made it impossible for a landlord to collect a rising debt. All other businesses, with the exception of water, do not allow a debt to continue to rise, withdrawing their services on the first default.
Yet another reason not to take benefit tenants, well done HMG and HMCTS.
Gary Dully
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Sign Up11:13 AM, 3rd January 2018, About 7 years ago
Welcome to 2018, the year of the death of Buy to Let.
The buy to let landlord is gradually becoming the laughing stock and whipping boy of every Tom, Dick and Harriet politician that has a insignificant name to make.
Here is the next piece of political stupidity about to hit us, to do exactly what?
It’s to prove, once and for all, that when you sign a contract with somebody, it wasn’t really your fault.
To illustrate.
Here is a little poem written for the Nationwide building society that repossess landlords houses, they are called The Mortgage Works.
Oh, why didn’t you pay your rent?, I sent you a letter, after every penny I’d sent.
I waited in, I carried my phone, but I never felt so alone.
They said, I would be fine, every time, it’s backdated, don’t worry, their lies were sublime.
You had a sniffle, a cold, your father was old, in hospital, near death, his name was Geoff.
It’s damp, it’s cold, your boilers too old.
The floorboards are wrong, that’s a loud song, legionnaires in your water, your electrics are wrong.
You smoked weed, you peed, you made your neighbors nose bleed,
Your universal credit was late, you broke the back gate,
Don’t be a prat, it was always like that.
This poem is never ending, it crushes your soul and if I say so, or may be so bold, you are a ponce, a creep, an interfering cheat.
Please Mr politician, please go away, we’ve all had enough of you, every single day, telling all that will listen, of your so called proof, that I am a criminal, with a gold tooth.
You have destroyed your chance of getting my house, it’s gone, torn down, never to be found.
I’m gone now, yes, I’m dead, your homeless can’t be fed, shelters now on the ground, but now in every single little town.
They all blame you, yes you, it’s you.
No excuses now, join the queue.
My empires gone, tenants?, I have none, they are all in the same queue, for the room with no view.
It didn’t have to be this way, but I was ignored by the public, every single day.
All I ever wanted was an even point of view, did I get it?
No no, don’t be stupid, no truth is ever said by the likes of you.
So it’s all disappeared, never mentioned, clever you! about the tenant tax, no wear and tear, stamp duty too.
We’ve now stopped buying, full of fear, but not of you, but Jeremy, yes Mr Corbyn and his illustrious crew.
Were scratching our heads, our tenant too, on wondering what shall we do?
Why, oh why, did I ever trust you?
The Tory politicians with your suits so blue.
You hate us all, that’s all I can say, I’m not a rogue, it’s just my way.
My time is up, I bid you farewell,
I’m done, messed up, confused as hell.
You told me once, I could trust you, my gut said not and sometimes my poo.
I tried, I tried, I wrote, and I cried, you messed me about and my business died.
Were now alone, so may I thank you, for wasting my tax, my time and my crews.
I stopped doing business, it’s got a bit glum, I sit around all day on my fat bum, I wanted to help, no reliance on you, I mean the state, but now what will we do?
(An ode in 15 thousand words, by Gary Dully aged 10 amen, class 4b)
Let’s just look at how you manage to get a county court judgement as a tenant and it isn’t easy,it’s classed as a marathon in any Olympic sport. (Just like this post).
Instructions on how to get a CCJ, when renting a house.
1. You make an application to live in my house, I check your not an immigrant, a thief or a louse.
2. You sign a contract
3. You break that contract.
4. You get a phone call and you lie at how you will be paying what you owe.
5. You get warned by letter
6. You ignore that warning, but you still use the service.
7. You get a legal notice seeking repossession , which you ignore after living in my house for 2 months without paying.
8. You get issued with a County Court Hearing.
9. You get a chance to be defended, free of charge.
10. You lose your defence, because your an idiot.
11. Your told to leave by a court order which you ignore.
Your credit rating is still NOT affected via PCOL.
12. You still continue to steal from the system or business that houses you.
13. You are then warned that a bailiff will be calling to chuck you out.
By this point, (about 5 months down the track), is the only point where your credit rating is affected.
14. The bailiff arrives and at long last you get what you deserve, it’s called an eviction.
Now you tell the government that they are bunch of idiots, that just haven’t got a clue.
They have never used the system, they don’t know how it works, what it costs or how to improve it.
They listen to organisations that support pilfering and theft from business people.
The war against those businesses continues, without a break.
The only 2 people left in business are the ones that decide to...
1. Break legs and fingers if you don’t pay what you owe.
2. Charities
Nobody else, will continue in an industry like ours unless we start to get abusive with these politicians and talk some common sense.
Are the RLA up to it?
Nah, I don’t think so!
Maybe property118.com, The Landlords Union, might like to try and talk some common sense into the academical half-wits that purport to run the country.
Happy New Year, I don’t think!
TheMaluka
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Sign Up12:37 PM, 3rd January 2018, About 7 years ago
Reply to the comment left by Gary Dully at 03/01/2018 - 11:13
Gary you have omitted to mention the new debt collection protocol which effectively means that a landlord cannot issue proceedings against a tenant for rent arrears.
Luke P
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Sign Up13:26 PM, 3rd January 2018, About 7 years ago
Reply to the comment left by David Price at 03/01/2018 - 12:37
Hi David, and a Happy New Year to you. Could you expand a little on why debt PAP 'effectively' means a landlord cannot issue proceedings? I haven't read any of the detail yet, but surely it's a case of just informing them they owe and then after the prescribed manner/prescribed amount of time has elapsed it's 'game on' as normal, no?
TheMaluka
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Sign Up13:54 PM, 3rd January 2018, About 7 years ago
Reply to the comment left by Luke P at 03/01/2018 - 13:26Luke, essentially you are correct BUT a cunning tenant (all of mine) can delay your ability to instigate legal action by at least two months. The protocol is too complicated and protracted to explain in a short blog. An outline of the process can be found at https://www.nationaldebtline.org/EW/factsheets/Pages/pre-action-protocol-for-debt/county-court-protocol.aspx?gclid=CjwKCAiAm7LSBRBBEiwAvL1-Lzo_gTb34JTuhtNr7hYRAtSdrvkMHhEwihHBerD48V_RSfLuS6zr4RoCIvoQAvD_BwE
By the time the landlord has gone through the protocol the tenant will have done a runner, probably owing four months rent.
Gary Dully
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Sign Up14:29 PM, 3rd January 2018, About 7 years ago
Reply to the comment left by David Price at 03/01/2018 - 12:37
Happy new year David,
I am issuing the protocol, but you have to register to send the monthly income and expense nonsense.
I’m signed up and happy to kick arse.
TheMaluka
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Sign Up15:16 PM, 3rd January 2018, About 7 years ago
Reply to the comment left by Gary Dully at 03/01/2018 - 14:29
Do you remember that the Tories said they were going to reduce Red Tape?
TheMaluka
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Sign Up15:16 PM, 3rd January 2018, About 7 years ago
Reply to the comment left by Gary Dully at 03/01/2018 - 14:29
Before they were elected!!!!!
terry sullivan
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Sign Up13:01 PM, 6th January 2018, About 7 years ago
Reply to the comment left by David Price at 03/01/2018 - 15:16
what tories--may and her cronies are socialists