65% of councils have to invest more money to tackle rent arrears
For generations governments have sought to simplify the benefits system. Universal Credit was the latest attempt, which was supposed to...
Although this is more tenant specific it may be quite useful to share with landlords with tenants in difficulty.
Please see below for the Christmas 2019 benefit payment arrangements, DWP office opening...
On 12th December the British people will once again vote for who should lead our country and break the Brexit deadlock, which has dominated the headlines for the best part of three years. However, as one...
Landlord responsibilities have increased tenfold over the last few years as the government has introduced a raft of new legislation designed to protect tenants. The difficulty is that the vast majority...
Caridon Landlord Solutions is delighted to have been shortlisted in the category of ‘Best Property Education Provider’ at this year’s National Landlord Investment Show Awards.
The awards celebrate...
Rarely does a week go by when the media doesn’t contain a story relating to Universal Credit and the impact it is having on claimants and landlords alike. It can be difficult to cut through the noise...
It is no secret that many landlords have had issues with DWP’s maladministration such as delays in setting up APA’s resulting in rental loss, some landlords turn to experts for assistance and to take...
A tenant falling into arrears, or simply not paying at all, is a stressful situation, especially if communication between the tenant and landlord has broken down and led to an eviction. Of course, the...
Many of you will be aware of the Caridon Property Ltd v Monty Shooltz case. In short, the landlord, Caridon Property, failed to obtain a possession order based on their Section 21 notice, because His...
Many landlords contact Caridon Landlord Solutions to see whether they are following the correct procedures when entering into a letting agreement with a tenant, this has increased ten-fold following a...
The Universal Credit Managed Migration pilot in Harrogate will begin this week, initially it was supposed to start on 17 July 2019, but was delayed as the regulations had not been passed.
Please find the...
In 2012, a change in law made squatting in residential property a criminal offence. The inevitable consequence of this was an increase in the number of cases of squatting in commercial premises. Squatting...
Harrogate is the first area in Britain to trial a major new phase of Universal Credit. Up to 3,000 existing benefit claimants in the Yorkshire spa town are being moved to the six-in-one system starting...
I wanted to share this story, because it demonstrates the importance of direct payments from tenants in receipt of Universal Credit to Private Rented Sector (PRS) landlords. Not only does it give landlords...
Since 3rd October 2018, working alongside The Department for Work and Pensions (DWP), Caridon Landlord Solutions has been piloting a new online system to allow rent payments, from tenants in receipt of...
Caridon Landlord Solutions (CLS) was contacted by a landlord whose tenant was in more than 10 months of rent arrears. The landlord had served the tenant with a Section 8 notice as a precaution but did...
Following the Government role out of Universal Credit, which replaced many existing social security benefits (including housing), Caridon Landlord Solutions has been helping landlords to prepare for the...
Many of you will be aware of the Caridon Property Ltd v Monty Shooltz case. In short, the landlord, Caridon Property, failed to obtain a possession order based on their Section 21 notice, because His...
The Right-to-Buy your council home, if you were a sitting tenant, was a key Conservative policy introduced in the 1980 Housing Act by Margaret Thatcher. All of a sudden, people who had never had the option...
Managed Migration is due to roll out in July 2019 and it is important for us Landlords to understand how the process could affect our tenants. To date DWP have not announced the areas that they will first...
Dear Colin,
This seems to be the common theme of late, either the online APA does not reach the case manager or is just not set up in time.
I hope you manage to get it sorted.
Please keep us updated!... Read More
When the online APA system launched I really thought that it would be a game changer and that that issues with APAs would be eliminated. However there are so many flaws in the complex UC system that to date have not been addressed. It is good to see that landlords are contacting local partnership managers and highlighting concerns as the fact of the matter is the system is not working as it should. There are still several delays in the APA being set up, poor communication between DWP staff and landlords, APAs been paid in error to tenant who are in arrears and no compensation offered to the landlord. The list goes on.... Read More
This seems to be a common theme of late.
Have you contacted DWP and applied for an APA managed payment to landlord for the rent to be paid directly.
Please feel free to call our offices if you need further assistance on 02037289937... Read More
Dear WP,
I would always suggest that you request an APA.
if your tenant does not fall into the set tier factors there is an option to input your own concerns.... Read More
Is your tenant on benefits or a low income? As many Local Authorities have now set up hardship funds for those affected by the impact of COVID -19.
In addition if your tenant has been in arrears consistently before the outbreak she can perhaps apply for a DHP via the local authority.
Hope this information has been helpful.... Read More
The Lords Select Committee is calling for evidence into the economics of Universal Credit.
The deadline for submissions is 29th February. I really would urge all landlords to comment. Please email me your views, experiences and effects that Universal Credit has on had on you as a landlord and how it has effected your tenants.... Read More
Thank you Robert for the mention.
As Robert stated UC will only pay the Housing Cost Element based on LHA, if the tenant is in 8 weeks or more rent arrears in his current accommodation (yours) they will pay third party deductions to the landlord, however if he moves out of your accommodation these payments will seize.
The tenant is required to notify DWP of any change in circumstances this includes moving home, once he moves he is required to log into his online journal and report the change. He then has to contact the Jobcentre to book an appointment to verify his change of address and provide his tenant agreement or a letter from his landlord detailing rent, date of move in and property address failing that no Housing Costs will be paid. For rent to be paid direct to the landlord (MPTL) and / or Third party deductions (TPD) the landlord is required to complete a Uc47 a form ca be downloaded on gov.uk. It is very important to remember that Universal Credit will only pay LHA Rate for the dwelling and will not exceed that and that the tenant was will only have £192.41 to live on.
Please feel free to contact our offices to discuss your case in detail.... Read More
If landlords are having issues in obtaining an APA we would advise that they make raise a Stage One Compliant directly to DWP Complaints Team, they can be emailed at L.E.CRT@DWP.GOV.UK.
If you are still unhappy you can escalate your complaint to Stage Two
Correspondence@dwp.gov.uk
If all fails you can refer your case to an independent body such as Independent Case Examiner ICE
There are organisations such as Caridon Landlord Solutions and UC Advice (Bill Irvin) that have a wealth of experience in dealing with complaints of high value.
Please feel free to give a member of our team a call for free expert advice.... Read More
Hi WP
We would be happy to speak with you and offer free advice on selecting a client on UC.
We can also provide you with a free UC survival guide for landlords in managing UC and additional information.
Universal Credit is a more complex benefit then Housing Benefit.
Please feel free to give me a call i am happy to offer you free advice to enable you to make an informed decision.... Read More
Dear Reader,
Sorry to hear that you have given up on challenging DWP decisions, every landlord has a right to challenge a decision that they are not happy with. We may not always get the results that we want but it is important to continue to keep challenging the decisions so that DWP are made aware of there failings and hopefully make improvements.... Read More
17:03 PM, 28th October 2021, About 3 years ago
Reply to the comment left by Mick Roberts at 28/10/2021 - 07:48
Hi Mick,
As soon as I find out I will let every know!... Read More
20:03 PM, 8th February 2021, About 4 years ago
Reply to the comment left by Colin McNulty at 08/02/2021 - 14:20
Dear Colin,
This seems to be the common theme of late, either the online APA does not reach the case manager or is just not set up in time.
I hope you manage to get it sorted.
Please keep us updated!... Read More
19:28 PM, 8th February 2021, About 4 years ago
When the online APA system launched I really thought that it would be a game changer and that that issues with APAs would be eliminated. However there are so many flaws in the complex UC system that to date have not been addressed. It is good to see that landlords are contacting local partnership managers and highlighting concerns as the fact of the matter is the system is not working as it should. There are still several delays in the APA being set up, poor communication between DWP staff and landlords, APAs been paid in error to tenant who are in arrears and no compensation offered to the landlord. The list goes on.... Read More
16:00 PM, 25th January 2021, About 4 years ago
This seems to be a common theme of late.
Have you contacted DWP and applied for an APA managed payment to landlord for the rent to be paid directly.
Please feel free to call our offices if you need further assistance on 02037289937... Read More
16:11 PM, 14th May 2020, About 5 years ago
Reply to the comment left by Mick Roberts at 14/05/2020 - 12:23
Dear WP,
I would always suggest that you request an APA.
if your tenant does not fall into the set tier factors there is an option to input your own concerns.... Read More
16:17 PM, 3rd April 2020, About 5 years ago
Reply to the comment left by Mick Roberts at 03/04/2020 - 16:15
Thanks Mick for your kind words.
Hope you are keeping safe.... Read More
16:47 PM, 26th March 2020, About 5 years ago
Dear Barry,
Is your tenant on benefits or a low income? As many Local Authorities have now set up hardship funds for those affected by the impact of COVID -19.
In addition if your tenant has been in arrears consistently before the outbreak she can perhaps apply for a DHP via the local authority.
Hope this information has been helpful.... Read More
23:07 PM, 8th February 2020, About 5 years ago
The Lords Select Committee is calling for evidence into the economics of Universal Credit.
The deadline for submissions is 29th February. I really would urge all landlords to comment. Please email me your views, experiences and effects that Universal Credit has on had on you as a landlord and how it has effected your tenants.... Read More
22:34 PM, 10th January 2020, About 5 years ago
Reply to the comment left by Luke P at 10/01/2020 - 20:02
Dear Luke,
Have you tried to contact your Local Partnership manager?
I will post a list of all the regional service centres shorty.... Read More
1:13 AM, 28th December 2019, About 5 years ago
Thank you Robert for the mention.
As Robert stated UC will only pay the Housing Cost Element based on LHA, if the tenant is in 8 weeks or more rent arrears in his current accommodation (yours) they will pay third party deductions to the landlord, however if he moves out of your accommodation these payments will seize.
The tenant is required to notify DWP of any change in circumstances this includes moving home, once he moves he is required to log into his online journal and report the change. He then has to contact the Jobcentre to book an appointment to verify his change of address and provide his tenant agreement or a letter from his landlord detailing rent, date of move in and property address failing that no Housing Costs will be paid. For rent to be paid direct to the landlord (MPTL) and / or Third party deductions (TPD) the landlord is required to complete a Uc47 a form ca be downloaded on gov.uk. It is very important to remember that Universal Credit will only pay LHA Rate for the dwelling and will not exceed that and that the tenant was will only have £192.41 to live on.
Please feel free to contact our offices to discuss your case in detail.... Read More
13:24 PM, 7th November 2019, About 5 years ago
If landlords are having issues in obtaining an APA we would advise that they make raise a Stage One Compliant directly to DWP Complaints Team, they can be emailed at L.E.CRT@DWP.GOV.UK.
If you are still unhappy you can escalate your complaint to Stage Two
Correspondence@dwp.gov.uk
If all fails you can refer your case to an independent body such as Independent Case Examiner ICE
There are organisations such as Caridon Landlord Solutions and UC Advice (Bill Irvin) that have a wealth of experience in dealing with complaints of high value.
Please feel free to give a member of our team a call for free expert advice.... Read More
16:50 PM, 24th October 2019, About 5 years ago
Reply to the comment left by Mick Roberts at 19/10/2019 - 09:04
Thank you so much Mick.
Its great to feel appreciated!... Read More
21:03 PM, 15th October 2019, About 5 years ago
Dear Reluctant Landlord,
I will be posting a Universal Survival Guide for readers within the next few days which i hope will be useful.... Read More
23:45 PM, 12th October 2019, About 5 years ago
Reply to the comment left by WP at 12/10/2019 - 17:35
Hi WP
We would be happy to speak with you and offer free advice on selecting a client on UC.
We can also provide you with a free UC survival guide for landlords in managing UC and additional information.
Enjoy the rest of your weekend!... Read More
14:33 PM, 4th October 2019, About 5 years ago
Reply to the comment left by Robert Mellors at 04/10/2019 - 10:06
Universal Credit is a more complex benefit then Housing Benefit.
Please feel free to give me a call i am happy to offer you free advice to enable you to make an informed decision.... Read More
14:27 PM, 4th October 2019, About 5 years ago
Reply to the comment left by Mick Roberts at 04/10/2019 - 11:37
Will do Mick.... Read More
14:19 PM, 4th October 2019, About 5 years ago
Reply to the comment left by Mick Roberts at 03/10/2019 - 11:19
Well said Mick... Read More
14:19 PM, 4th October 2019, About 5 years ago
Reply to the comment left by at 03/10/2019 - 10:12
Dear Reader,
Sorry to hear that you have given up on challenging DWP decisions, every landlord has a right to challenge a decision that they are not happy with. We may not always get the results that we want but it is important to continue to keep challenging the decisions so that DWP are made aware of there failings and hopefully make improvements.... Read More
13:46 PM, 4th October 2019, About 5 years ago
Reply to the comment left by Rennie at 03/10/2019 - 09:53
Dear Rennie,
Thank you for your kind words!... Read More
13:43 PM, 4th October 2019, About 5 years ago
Reply to the comment left by Dr Rosalind Beck at 03/10/2019 - 09:10
Dear Dr Rosalind Beck,
Thank you for your kind comments!... Read More